Trade Relations Manager China at South African Tourism

Purpose of the Role 

• To develop the trade strategies for the hub, aligned to the global brand and trade strategy, and ensure management and implementation thereof. 

Key Outputs 

• Develop Annual Trade Plan and Activations 
• Develop, consolidate and implement annual trade engagement initiatives plan. 
• Develop timetable of activations 
• Execute annual trade plan and activations. 
• Develop and produce periodic performance reports and feedback on monthly activations and annual trade plans. 
• Identify, manage, and participate in key trade events including but not limited to SAT Roadshow, ILTM, CITM, ITB. 

Building and Maintaining Relationships 

• Identify and maintain a database of all Trade and related stakeholders in China.
• Develop the Trade and Stakeholder Annual Engagement Plan 
• Cultivate, develop and maintain business relationships with travel trade and related stakeholders. 
• Consult with trade on annual trade plans in line with SA Tourism objectives and key account management principles. 
• Organise and attend regular market update events with the Trade. 
• Develop a comprehensive communication plan for all Trade in China. 

Manage Trade Distribution Partners 

• Develop and maintain strategy for working with China outbound travel industry 
• Identify the appropriate amount and mix of trade partnerships by target market and geographic source market by different tiered cities. 
• Negotiate and close partnership sales agreements according to goals and outputs identified for each trade partner. 
• Regularly review relationships with trade partners against performance and ensure agreements are implemented according to contract deliverables. 
• Ensure signed contracts are legally compliant and regularly updated. 

Financial and Performance Management 

• Submit periodic financial and performance reports to the Hub Head. 
• Manage within legal parameters and according to company policy and procedures. 
• Put action plan in place for unacceptable variances. 

Stakeholder Engagement and Communication 

• Engage with the Market lead of China and other business unit heads to provide an advisory Trade Relations role in general and the strategic Tourism Execution processes. 
• Establish and maintain relationships with key stakeholders to promote the South African brand through collaboration and partnerships with business heads, trade and broader industry/sector players, and the world. 

People Management 

• Manage business unit performance against set targets, KPIS and metrics. 
• Define, cascade, and monitor business and people performance objectives. 
• Manage the performance of employees in accordance with organisational policy. 

Qualifications and Experience 

• Bachelor’s Degree in Trade Relations Management, Tourism Management, Sales and Marketing or equivalent. 
• Master's degree is an added advantage. 
• Test for English Majors (TEM) Grade 8 or College English Test Grade 6 
• At least 5 – 8 years’ collective working experience in Trade Relations Management, Tourism Management, Sales and Marketing or equivalent, of which 3 years’ experience should be at a managerial level. 
• Travel and Tourism experience would be beneficial 
• Budget & financial management experience 
• Experience in strategy development and implementation. 
• Chinese Citizens Only 

Knowledge and understanding of: 

• China government priorities and imperatives. 
• Performance monitoring, evaluation, and reporting frameworks, systems and processes. 
• Communications and information management legislative requirements. 
• Public Service systems related to the Travel and Tourism Industry. 
• Knowledge: negotiation skills, project management, financial management, people management, and relevant language appropriate to hub needs. 
• Skills: analytical; communication; creative; decision-making; interpersonal; organisational. 
• Attributes: creative thinker, process improvement, people development, innovation, customer service orientation, resilience, interpersonal sensitivity, teamwork.