Ten is the world’s fastest growing concierge company, providing services to private individuals as well as more than 40 global organisations. Our 500+ experts provide travel and lifestyle concierge and loyalty programmes to more than two million members across the globe from 17 offices in 24 l... read moreanguages. Our members are at the centre of everything we do and have direct access to unique cultural, gastronomic and travel experiences, exclusively negotiated benefits and unparalleled customer service.
Main Duties and Responsibilities
Working within an IT Support Service Desk environment
Answering all inbound calls via the contact centre
Provide 1st-line telephonic IT support to global use
Key Responsibilities
Review, advise upon, and negotiate a diverse range of commercial contracts with a diverse range of partners such as multinational financial institutions, premier travel supp
Key Responsibilities:
Design requests by telephone and email in German and English of individual trips (flights, hotels, villas, rental cars, railways, round trips, package deals, cruises, priva
Service Delivery
Actively and openly receives new complaints raised allocated by VoC team / Feedback Inbox.
Ownership and successfully resolved complaints and escalated com
Requirements
Minimum of 3 years’ experience in outbound retail leisure travel essential
Recent Global Distribution System experience is essential (within the last 2 years), Amadeus prefe
Overview
As Group Accountant at Ten you will mainly be responsible for supporting in the preparation financial statements for issuance on the London stock exchange as well as managing the compilati
To complement our team in Cape Town and South Africa wide, we are looking for a professional, motivated and committed German-speaking Travel Consultant in the area of Luxury Lifestyle Manage
Description
Our Cape Town office has seen sustained and substantial growth over the past few years. In lifestyle management no two days are ever the same. You will use your knowledge, contact and k
About the Job
Description
We’re looking for an experienced writer who is passionate about making every piece of content informed, compelling and inspiring. You will use your love of sto
Key Responsibilities
Creating and updating a content marketing and social media calendar with relevant B2B content and business initiatives
Lead generation: building contact lists to ensure th
Description
You will be responsible for efficiently handling inbound telephone calls and email contacts from members. You will need to engage with the member to understand their needs, interests, a
Description
As a Talent Development Specialist, you will work alongside others in the team on the development, implementation, and evaluation of EMEA’s training and onboarding initi
Description
As a Financial Intern you will be responsible to support the finance team with various accounting tasks, you will be keen to learn and enjoy a fast-paced working environment. The pace o
What you will do
Create email content and basic customer segments using our best-in-market technology.
Support our Email Marketing Specialists on the rollout of new global initiatives.
Re
Key Responsibilities
Create and book bespoke luxury itineraries for our members
Creation of high quality, bespoke itineraries for our high value members from the initial planning stage to the
Core Responsibilities: Member Transactions
Transactional (not limited to):
Posting Sales and Cost of Sales for member transactions booked via Ten Travel System (TTS)
Reconciling and paying
Key Responsibilities
Manage requirements gathering and analysis for specific developments considering regional or programme specific differences.
Responsible for writing user stories, acceptan
Description
You will be responsible for efficiently handling inbound telephone calls and email contacts from members. You will need to engage with the member to understand their needs, interests, and
