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  • Posted: Sep 14, 2023
    Deadline: Not specified
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    Ten is the world’s fastest growing concierge company, providing services to private individuals as well as more than 40 global organisations. Our 500+ experts provide travel and lifestyle concierge and loyalty programmes to more than two million members across the globe from 17 offices in 24 languages. Our members are at the centre of everything we do ...
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    Marketing Assistant

    Key Responsibilities

    • Creating and updating a content marketing and social media calendar with relevant B2B content and business initiatives
    • Lead generation: building contact lists to ensure that we have a clean and comprehensive list of contacts with whom we can communicate across the EMEA, APAC AND US markets (Main recipients of quarterly B2B newsletters).
    • Prospecting: building relationships with key contacts who have engaged with Ten.
    • Copywriting for posts on key social media channels – LinkedIn, Facebook, Instagram, YouTube and other relevant channels.
    • Posting to and monitoring of the B2B Facebook and company LinkedIn pages.
    • Crafting marketing copy (blogs, social posts etc) to augment the company’s presence in the market.
    • Creating and updating monthly content marketing calendar to identify key topics and trends with a B2B focus.
    • Undertaking daily administrative tasks to ensure the functionality and coordination of the Marketing department’s activities.
    • Developing strategic marketing initiatives and activities.
    • Crafting copy for all B2B newsletters to keep potential business partners aware and engaged on Ten’s corporate activities, awards and updates.
    • Supporting the Marketing team and other departments with the coordination of various projects, including case studies, content marketing, analytics and reporting.
    • Conducting regular market research and analysing data (social media, web analytics, rankings etc.) to document key learnings.
    • Building and maintaining a comprehensive B2B approach and knowledge sharing within the marketing team.
    • Updating spreadsheets, databases and inventories across key business tools and resources (HubSpot, GetProspect, ZeroBounce).
    • Building, mining and cleaning various databases.
    • Compiling campaign reports to identify key trends, successes and areas of improvement.
    • Preparing and delivering post-campaign presentations.
    • Building and growing strategic marketing partner relationships within South African market to support propositions offering for local clients – Absa, Diners Club South Africa etc.
    • Identifying new channels, creative and other ‘best practice’ ideas for experimentation, optimization and acquisition growth.

    Requirements

    Skills & Qualifications

    • Bachelor’s degree in marketing/communication or Relevant Marketing tertiary education is preferable.
    • Two years of proven experience as a marketing assistant.
    • Self-starter and able to work independently.
    • Proactive approach with a passion for luxury brands and service excellence.
    • Good understanding of office management and marketing principles.
    • Demonstrable ability to multi-task and adhere to deadlines.
    • A solid understanding of performance media (Facebook & Google), email communication strategies, overall digital insights & analytics (Google Analytics) and CRM/Automation tools such as HubSpot.
    • Good communication and people skills.
    • Computer literacy (MS Excel, Power point, and Word).
    • Comfortable working with numbers, key metrics and spreadsheets.
    • Working knowledge of WordPress (or equivalent content publishing applications).
    • Some exposure to search engine optimisation (SEO) best practices and techniques is preferable, but not mandatory.
    • Additional certifications in the following disciplines would be advantageous: Google AdWords; Facebook Blueprint; LinkedIn Sales Navigator, HubSpot, Social media analytics
    • Due to hybrid working, please note only applicants based in Cape Town will be considered.

    Benefits

    Rewards designed around you:

    • A competitive salary depending on experience, plus performance-based bonus. Including Weekend Shift Allowance and Late Shift Allowance.
    • Flexible work arrangements including Hybrid work possibilities ; with up to 75% Home Office.
    • Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
    • Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
    • Extra Rewards. Lucrative Ten Loyalty Rewards program.
    • Remote Working Holidays - possibilities to Travel and Work!
    • Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
    • We also offer a company contribution towards medical aid, and transport home for those working a late shift (applies to those who don't have a car).
    • ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use.
    • Be part of our global, dynamic, and inclusive Team, with diversity at its core.
    • Genuine career opportunities within a dynamic and international company.
    • Safe & secure offices in the Foreshore with complimentary off-street parking.

    Method of Application

    Interested and qualified? Go to Ten Group on jobs.workable.com to apply

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