Ten is the world’s fastest growing concierge company, providing services to private individuals as well as more than 40 global organisations. Our 500+ experts provide travel and lifestyle concierge and loyalty programmes to more than two million members across the globe from 17 offices in 24 langu... read moreages. Our members are at the centre of everything we do and have direct access to unique cultural, gastronomic and travel experiences, exclusively negotiated benefits and unparalleled customer service.
Requirements
We are looking for:
Fluency in English, another European language would be an advantage
Energetic and motivated team players who enjoy the challenge of meeting and beating targ
Who We Are
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, providi
Description
Are you…
Excellent at handling complaints
Passionate about customer experience
Customer focused - an advocate for exceptional service
Always focused on making situation
Description
We are looking for a confident, articulate individual, with an eye for spotting exceptional talent, to join our People Experience Team. Using your exemplary spoken communication skil
Who We Are
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, provid
The Role
We are looking for an experienced UX designer to be part of Ten’s progression to a product led organisation and to be responsible for the visual aesthetics of the largest, and mos
Who We Are
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, provid
Description
Overview
As a Product Manager in the Ten Platform team, you will be responsible for successfully product managing new feature developments for our consumer-facing, multi-marke
Key Responsibilities
Accountabilities include but are not limited to:
Make outbound calls, as per our evolving Engagement Strategy, to members that may be new to the service, have not used th
Description
If you love food, enjoy eating out and discovering new dining experiences, then this role is for you!
As a Dining Lifestyle Manager you will not only share your passion for all thi
Who We Are
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, provid
Who We Are
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, provid
Key Responsibilities
Accountabilities include but are not limited to:
Make outbound calls, as per our evolving Engagement Strategy, to members that may be new to the service, have not used th
Key Responsibilities
Act as advocate of Ten SE (Service Excellence) standards and processes (90% of role)
Manage and deliver the QA process, scoring and monitoring requests. Con
Key Responsibilities
Recording of EMEA feedback data
Ensures that all positive feedback flagged by EMEA Lifestyle Managers is recorded accurately in Tenmaid.
Ensures that all negative feedb
Who We Are
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, providing
Key Responsibilities
Act as advocate of Ten SE (Service Excellence) standards and processes (90% of role)
Manage and deliver the QA process, scoring and monitoring requests. Consisting of; Se
