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  • Posted: Apr 16, 2021
    Deadline: Not specified
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    Ten is the world’s fastest growing concierge company, providing services to private individuals as well as more than 40 global organisations. Our 500+ experts provide travel and lifestyle concierge and loyalty programmes to more than two million members across the globe from 17 offices in 24 languages. Our members are at the centre of everything we do ...
    Read more about this company

     

    Travel Lifestyle Manager (Scandinavian Speaking)

    Who We Are

    At Ten our goal is simple, to become the most trusted service business in the world.

    We are already the global market leader for lifestyle management and concierge services, providing services from a 22 strong global office network with over 800 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

    We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.

    To find out more about working at Ten, hear from some of our people and have a sneak peek at our offices, please watch this short video here.

    Requirements
    We are looking for:

    • Energetic and motivated team players who enjoy the challenge of meeting and beating targets
    • People who are passionate about delivering high quality personalised customer support and have excellent research skills
    • People who can use their initiative and creativity to best meet the needs of our members
    • Proven track record in Scandinavia leisure sales as well as worldwide itineraries.
    • Previous experience working with view data is preferable but not essential.
    • Experience in a retail environment or Tour operator essential
    • Previous experience working with Amadeus is preferable but not essential.
    • Fluency (both written and spoken) in Swedish and English. Norwegian and Danish is a big plus.

    Benefits
    Our people are at the heart of the business and we have a culture of recognition and reward – both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

    All our employees also enjoy a range of benefits regardless of where they are based. Not only do we offer a remote work option, but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program – this is a bonus (although we prefer to refer to this as ‘extra spending money’) that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals – this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.

    Other benefits that Ten offer, specific to the South Africa office, range between access to ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use, all the way through to various discounts on both travel and entertainment events (the latter is of course available regardless of location). There are also lots of social events throughout the year as well as a break-out room where employees can relax (or, if they wish, play one of the numerous games we provide!) whilst enjoying our latest fruit drop.

    We also offer a company contribution towards medical aid, transport home for those working a late shift (applies to those who don't have a car) and, one of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

    Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at this time.

    Method of Application

    Interested and qualified? Go to Ten Group on apply.workable.com to apply

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