Trading & Implementation Specialist - EM South at adidas Group

Purpose & Overall Relevance for the Organisation:

• This role is responsible for maximising the profitability of the Retail Operations in South Africa by supporting the implementation of the adidas Retail strategy.

Key Responsibilities

Project Management

• Coordination of assigned project work/global initiatives to ensure the delivery of project plans on time and within agreed objectives. Project examples: NPS, CRM, Thinktime, House of Retail, Incentive programs, GROW
• Test these pilot projects when required
• Training of users
• Enhancement/optimization of initiatives and processes

Store Operations General Support

• BPMs submissions support for the South Africa
• Store opening/closure/renovation process coordination
• Process optimisation via GSOM/DTC audit
• SSM maintenance
• Act as a single point of contact for retail initiatives and best practices for market and work closely with the trading and implementation for each excellence project
• Supporting expansion into new markets for roll out of retail standards and trainings for Thinktime, GSOM, etc
• Single point of contact for roll out of retail standards and trainings for Thinktime, GSOM, GROW in the market
• Train retail staff in the operation of tools and methods such as GSOM, GROW, Thinktime and other Global and market initiatives as directed by Global COE and Hub Retail Operations
• NPS & CRM: coordination and implementation of the key actions for the retail touchpoints.
• PR requisitions for Retail & Store development, including allocations and liaising with Finance & completing all GRV’s on Ariba
• Event arrangements including sample sale & DTC events where needed
• POPI compliance officer for Retail
• Uniform size curve compilation orders & call off
• Shopping bag orders & call offs

Lease administration

• Compiling turnover reports for Landlords monthly and yearly.
• Assistance with lease reviews, including bank guarantees, FICA documents and DocuSign
• Liaison between, Legal, DTC Lead & Landlords
• Record keeping of all lease agreements & addendums.
• Actioning renewal & closure notices for stores.

SLT Support

• Assistance with travel requests & expense claims
• Meeting & diary management
• ADHOC presentation requirements
• Monthly & Quarterly update decks for SLT & DTC

KPIs

• Net Sales/DCC market
• Retail Excellence: roll out and implementation of agreed projects with alignment of EM
• NPS & CRM score improvement

Key Relationships:

Local:

• Retail back office team
• Retail field team
• Marketing Activation
• Finance and Profit Protection & internal control
• HR
• Legal
• Finance
• Hub: DTC Excellence Team

Knowledge, Skills and Abilities

• Advanced user of MS Office suite of products
• Fluent in English
• Excellent Coordination and communication skills
• High level of attention to details
• High level of Retail knowledge and experience
• Requisite Education and Experience / Minimum Qualifications:

Relevant Qualification

• 3 years of relevant functional experience, ideally with direct Retail experience and exposure to project management/coordination
• Understanding of Retail, Finance, Control
• Industry experience in Sports/Fashion/FMCG