Trainer at Solera

The Role

• Solera is seeking an experienced automotive Trainer to support training activities in South Africa. As an expert Trainer, you will report into the Regional Training Manager and will play a crucial role in delivering high-quality training courses both on-site and remotely. This position is full-time and based in the office and will require travel to various locations to deliver on-site courses. Example locations include Johannesburg, Cape Town, Durban, Nelspruit, Bloemfontein, Polokwane, Port Elizabeth, Kimberly, East London, George, Botswana etc.

What You’ll Do

• Deliver training courses to participants, both on-site and remotely, ensuring high-quality content delivery and effective knowledge transfer. 
• Develop and update training materials, including presentations, handouts, and other resources, to ensure they are up-to-date, relevant, and engaging.
• Collaborate with the training team to identify training needs, design training programs, and develop training schedules.
• Evaluate participant performance and provide constructive feedback to enhance learning outcomes.
• Stay up to date with the latest industry trends, regulations, and best practices related to Bodyshop standards and incorporate them into training programs.
• Build and maintain positive relationships with customers, providing excellent training service and addressing any training-related inquiries or concerns.
• Continuously improve training methodologies and techniques to enhance the effectiveness and efficiency of training delivery.
• Collaborate with internal stakeholders to ensure alignment between training objectives and business goals.
• Monitor and report on training program effectiveness, analyzing feedback and performance data to make recommendations for improvements. 
• Support the Sales team with closing training opportunities as the SME for training.
• Collaborate with other Professional Services team members in the country/region, particularly when involved with major projects e.g., supporting migrations of customers across the Solera platforms.
• Work to KPIs on the quality of the training delivered and to ensure customer satisfaction.
• Collaboration with Sales and Rev Ops to ensure revenue targets are met.

What You’ll Bring

• Proven experience as a trainer, delivering automotive training courses to participants at various levels.
• Excellent presentation and communication skills, both verbal and written, with the ability to explain complex concepts in a clear and concise manner.
• Strong interpersonal skills, with the ability to build rapport and establish credibility with participants and stakeholders.
• Ability to adapt to an ever-changing environment and thrive in a fast-paced, dynamic setting.
• Highly motivated and results-driven, with a customer-centric approach.
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Willingness to travel to various locations to deliver on-site training courses.
• Proficiency in using virtual training platforms and tools.
• Knowledge of the automotive industry and experience in collision repair or related