Training Co-ordinator (Edenvale) (JHB East Rand) at Econo Foods

PURPOSE OF THE ROLE

• Enhance performance and drive improvement in the logistics department through identifying gaps, coaching in real-time, designing effective training solutions, facilitating learning, and measuring training impact.

KEY RESPONSIBILITIES

• Conduct regular observations of day-to-day processes within the logistics department to identify performance gaps.
• Utilize a blended learning approach to determine appropriate training solutions for closing identified gaps, incorporating methods such as coaching, on-the-job learning, and formal training sessions.
• Provide real-time coaching and structured feedback whenever possible to facilitate immediate improvement.
• Design and develop learning materials, including one-point lessons or quick fix routines, based on identified learning needs, ensuring their relevance to the target group and applying adult learning principles.
• Create a comprehensive training plan for the successful implementation of the blended learning solutions.
• Develop pre- and post-assessments as well as evaluation forms to measure the impact of capability initiatives and learning interventions using the Kirkpatrick model, specifically focusing on Level 1 (reactionaries) and Level 2 (knowledge shift).
• Manage logistical arrangements for learning interventions to ensure an effective learning environment.
• Facilitate learning in a clear, coherent, and structured manner to maximize comprehension and retention.
• Support and plan for change projects within the logistics department to ensure the desired behavior change is achieved.
• Capture and record all training interventions and coaching sessions for future reference and evaluation purposes.
• Measure and report on the return on investment (ROI) for Level 1 and Level 2 evaluations, with Level 2 assessments specifically for formal interventions.
• Maintain an up-to-date learning plan, incorporating any necessary revisions or adjustments.
• Provide monthly reports on all conducted training sessions and planned future training initiatives.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 2 years in a similar position, with a preference for experience within the FMCG Retail industry.
• ODETDP (occupationally directed education, training and development practitioner) Certification would be beneficial.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.