Treasury Administrator at Hollywoodbets

Qualifications

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Treasury Administrators x 2. Do you think you have what it takes to be our newest Purple Star?
• The Treasury Administrator will be responsible for completion of second level approval of withdrawal payments as well as accurately loading manual payments on the various banking platforms. 

You Bring:

• Financial (Insurance/Banking/Transactional) Experience within a contact centre environment. 

A Bonus to have:

• Degree/Diploma in related field.

What You’ll do for the Brand:

• Investigate and resolve account related issues or discrepancies, working closely with internal stakeholders until completion. 
• Accurately process withdrawals to customer accounts after successful compliance checks using the designated platform.
• Effective resolution of customer queries across various platforms.
• Preparation of payment batches as received by withdrawals and accurate capturing onto the relevant banking systems for manual processing.
• Process withdrawal requests from branches ensuring that the prescribed withdrawals checklist and all relevant reporting is adhered to. 
• Displays good customer service principles in their dealings with customers and other internal team members/ departments/ branches as well as ensuring that the optimal turnaround time for account queries is maintained.
• Quality Assurance targets to be achieved and interventions to be implemented to increase quality where there are shortfalls. 
• Attend to ad-hoc functions as required due to operational requirements. 

What You’ll Bring to the Team:

• Attention to detail
• Customer Service Excellence.
• Strong administration skills.
• Proficient in MS Office
• Knowledge of betting types and platforms.

Apply Before 11/03/2025