Triton Express: Closed Distribution Manager (Midrand) at Triton Express (Pty) Ltd

The position of a Closed Distribution Manager has become available at Triton Express in Midrand.

RESPONSIBILITIES:

Managing operational staff by:

• Recruiting, selecting, orientating and training staff
• Maintaining a safe and secure working environment
• Ensuring legislative compliance in terms of Basic Conditions of Employment, Labour Relations, Employment Equity, Skills Development and safety, welfare and health
• Communicating job expectations and managing performance
• Coaching, counseling, disciplining and handling grievances
• Administering staff matters includes preparing and authorizing overtime schedules, preparing staff leave schedules, absenteeism and other HR Management / document requirements

Maintaining operations service and quality standards by:

• Monitoring freight departures, collections, deliveries and arrivals
• Ensuring timeous departure of all route vehicles
• Verifying freight handling and the application of collection and dispatch procedures
• Verifying data capturing procedures and processes
• Taking corrective action in terms of problems identified
• Monitoring and ensuring: on time delivery, actioning missed collections, data capturing errors are identified and corrected, productivity levels (collections, deliveries) by route / driver / collections clerk are maximized, effective POD capturing
• Planning routes and monitoring kilometres of route vehicles
• Preparing required operational reports in Excel
• Administering / monitoring fuel consumption, vehicle service and mileage records, traffic violation fines, cargo and accident claims, freight discrepancies, etc.
• Handling customer queries / requirements by investigating, proposing solutions and taking corrective action
• Maintaining operational assets, including scanners, and ensuring vehicles are properly maintained
• Checking vehicle presentation, analyzing vehicle abuse and driver behavior & taking corrective action
• Ensuring warehouse housekeeping is maintained
• Reviewing operations performance via Freightware and management reports in terms of damages, claims, productivity, PODS processed, load times, customer complaints, delivery problems, special requirements etc.
• Ensuring compliance with all HR policies, practices and administrative procedures
• Advising warehouse staff of loading instructions
• Sorting waybills into delivery routes
• Monitoring correct handling of cargo
• Constant monitoring of vehicle loading and floor activity as and when required
• Administering and recording retention of operational documentation
• Ensuring that all operational information is communicated efficiently

Requirements

REQUIREMENTS:

Qualification

• Grade 12 Matric certificate
• Preferred B.Com Degree or Diploma in Logistics or Transport

Experience

• 3/5 Years transport or freight operational experience.
• 3 Years  experience in supervisory capacity

Knowledge

• Knowledge of road transportation in SA
• Basic knowledge on Managerial / people management principles
• Basic understanding of MS Word, Excel and Outlook
• Legislation (BCOE Act)
• In depth understanding of freight operational processes Geographic understanding of area of operation and a detailed understanding of Transport ordinances and loading requirements
• In depth understanding of freight processes, including Freightware and similar management systems

Skills

• English Language fluency
• Good time management skills, ability to work under pressure and meet required deadlines
• Consistently accurate with strong attention to detail
• Self-motivated
• Problem solving skills
• Ability to handle customer queries and complaints – taking the necessary corrective action as and when required
• Ability to motivate staff
• Presentable and of a professional manner at all times
• Reliable
• Excellent communication skills

Other

• Code 08 Drivers License
• Own reliable transport to and from work
• Willingness to consistently work long hours including weekends and be available for call outs