Triton Express (East London): Receiving and Dispatch Controller at Plennegy Group

RESPONSIBILITIES:

Process Data Capturing by:

• Capturing waybills and POD data
• Issuing agent waybill numbers, printing manifests and obtaining signatures

COD’S, Preparing quotes and collection by:

• Entering client waybill and delivery requirement details as dictated by Freightware
• Providing client quotations
• Contacting clients viz parcel collections, verifying waybill no. via system, collect / delivery, cash payments and releasing goods

Supervising Pre-delivery Loading Procedures by:

• Collecting and sorting of waybills according to route requirements
• Checking cargo in terms of damages, shortages, type and verifying waybills against cargo stickers
• Creating scanning numbers for delivery and collection lists
• Scanning parcels into trucks for delivery
• Supervising of cargo loading, handling of safety compliances
• Liaising with clients as is required / indicated

Monitoring Delivery and Collection Procedures by:

• Conducting bay checks, investigating no deliveries, completing daily bay schedules and submissions
• Monitoring daily / ad-hoc collections and providing collection instructions (by radio)
• Responding to delivery / collection clears and resolving queries / problems as indicated
• Liaising with clients regarding delivery and collection information, data and instructions
• Monitoring vehicle activity using satellite-tracking system

Supervising Inbound Freight Received Services by:

• Processing agents’ freight by verifying quantities, destinations, parcel conditions, and affixing destination stickers
• Supervising sortation and loading in designated storage area
• Capturing / downloading waybills on Freightware and scanning waybills and parcels into branch stock
• Ensuring collection schedules are debriefed (daily)
• Verifying airfreight lodging within required time frame
• Scanning of inbound airfreight into depot and hands cargo to Senior Supervisor for delivery / sortation

Supervising Of Outbound/Dispatch Services by:

• Processing upliftment of all freight to satisfy agents’ cut-off times by waybill verification
• Scanning all out-going parcels / cargo
• Printing trip sheets
• Supervise loading
• Obtaining driver trip sheet acceptance (signature), hand waybills (copy) and record vehicle registration numbers
• Ensuring collections for outlying areas are communicated and followed up with all agents on a daily basis
• Verifying that POD’s are received within the required time frames and airfreight delivered as required

Supervising of vehicle debriefing / off-loading procedures by:

• Directing parcel sorting into destination area / location
• Verifying waybill against parcel and parcel stickers
• Scanning parcels into Freightware by waybills and submitting to data capturers
• Checking scanning on system
• Recording cheques received in zone files and submit to data capturers Log-off
• Verifying documentation in terms of signatures, waybill no’s., etc.

REQUIREMENTS:

• Grade 12 (Minimum)
• 2 years general clerical experience
• Basic understanding of warehousing / stores procedure
• Basic understanding of Freightware or similar
• Freight management system preferred
• Computer operation
• Commercial arithmetic calculations
• Operation of general office equipment
• Basic customer care skills
• Ability to communicate verbally in both English
• Ability to work under pressure and meet deadlines
• Ability to communicate on all levels – both internally and externally
• Ability to work unsupervised the majority of the time
• Ability to work outside the normal working hours as and when required
• Ability to work shifts
• Attention to detail at all times – accuracy
• A high degree of integrity required
• Presentable and of a professional manner at all times
• Good time management and administrative skills