Triton Supply Chain Solutions: Network Administrator at Plennegy Group

RESPONSIBILITIES:

• Provide first-level IT support to warehouse and office staff across all shifts.
• Monitor, support, and escalate issues related to WMS and WCS systems.
• Install, configure, and maintain desktop hardware, software, and peripheral devices.
• Troubleshoot network, printer, and system-related issues.
• Log, update, and resolve IT support tickets efficiently.
• Liaise with IT staff or external vendors where necessary.
• Maintain documentation for systems, processes, and troubleshooting guides.
• Ensure minimal downtime and quick response to any IT-related incidents.

REQUIREMENTS:

• Minimum CompTIA A+ certification.
• Minimum 1 year of experience in a similar IT support or administrator role (advantageous).
• Basic understanding of networking, Windows OS, and troubleshooting hardware/software issues.
• Ability to work rotational shifts: 2 weeks day shift / 4 weeks night shift.
• Must be available for weekend work as needed.
• Own transport is required due to shift schedules and location access.
• Good communication and interpersonal skills.

Advantageous:

• Exposure to WMS and/or WCS environments.
• Basic knowledge of SQL for troubleshooting or querying systems.
• Experience in a warehouse/logistics environment.