Underwriter at Discovery Limited

Key Purpose

• To underwrite all cases for VitalityLife, our UK based Life Insurance company, within authority limits and all benefits taking into account medical, financial, territorial and vocational risks of new and existing business. To support dedicated Key Distribution partners and advisors through various communication channels. To underwrite more complex cases which could include medical reports, aviation questionnaires,etc.

Areas of responsibility may include but not limited to

• Building effective relationships with brokers, franchises and our internal system department to ensure successful execution of our deliverables and targets.
• Make effective decisions by applying underwriting knowledge and experience to ensure that the risks involved have been weighed up.
• Ensuring that the Underwriting system is efficient and effective by reporting systems difficulties to the relevant systems team.
• Demonstrate a bias for speed and execution in assessing and underwriting a minimum of 50 cases per day to ensure outcomes are delivered.
• Conduct accurate underwriting requirement setting within SLA in order to meet objectives
• Make Underwriting decisions on Level 1 and Level 2 cases for effective problem solving.
• Deal with underwriting related queries on the broker and franchises for better service delivery.
• Managing the underwriting production for the first pass and level 1 (Path) work and to make sure SLAs are met in order to ensure a smooth flow in the system.

Personal Attributes and Skills

• Nimble learning
• Optimizes work process
• Directs Work
• Decision Quality
• Deciding and initiating action
• Applying Expertise and Technology
• Analysing
• Delivering Results and Meeting Customer Expectations
• Adhering to Principles and Values
• Persuading and influencing
• Coping with extreme pressure and setbacks
• Presenting and Communicating Information

Education and Experience

Education/Experience:

• Matric/Grade 12 is essential
• Medical Diploma is advantageous
• 3 years’ experience in a financial Industry

Knowledge:

• Understanding VitalityLife products Advanced
• Financial Principles and Interpretation Intermediate
• Understanding VitalityLife Systems
• (SAM, Paradigm, AWD) Advanced
• UK specific insurance legislation Intermediate
• Medical Conditions Intermediate
• Understanding of Risk Management & Risk Assessment Inermediate

Skills:

• Computer literacy (MS word, Excel) Intermediate
• Communication skills (verbal & written) Intermediate
• Decision making / Independent thinking Intermediate
• Analysis of Information Intermediate