Underwriter Engineering at Momentum Metropolitan Holdings Limited

Role Purpose    

• Responsible for new quotes within a set service level agreements / mandates.
• To place new business and bind in a specific given timeframes.
• To involve a senior Marketer / Underwriter when and where applicable in terms of quotes / renewals or new business.
• To co-ordinate in conjunction with the senior marketer the renewal process within a set time frame.
• Analyse loss ratios and refer to Marketer.
• To complete the instructions as accurate and within a timeframe agreed.
• Assist with resolving underwriting related queries
• Provide training and guidance to junior underwriters

Requirements    

Minimum Qualification:

• Relevant tertiary qualification
• Studying towards relevant Insurance qualifications, minimum 120 NQF credits and completed RE level 4

Minimum Experience:

• 2-3 years underwrting experience (essential)
• Experience in Financial Services (desired)
• Strong negotiating and persuasive skills
• Ability to adapt to change and to work under pressure, and meet deadlines
• Analysing business, profitability and broker portfolios
• Ability to manage internal and external conflict and to be able to find solutions to problems and to implement
• Networking on all levels internally and externally
• Bilingual preferable – English & Afrikaans
• Must be Information technology driven and comfortable with different operating packages including Excel, PowerPoint and Word
• Must be completely competent and efficient on Tial and possess the ability to train brokers and staff
• Must have good knowledge of Insurance legislation and compliance
• Comprehensive knowledge of the Divisions products

Duties & Responsibilities    

INTERNAL PROCESSES:

• Analyse and evaluate insurance applications against set criteria in order to determine the clients risk to the business.
• Contact relevant stakeholders, such as medical personnel, to obtain information relevant to the clients application, such as background and financial status.
• Make recommendations on the clients application and determine if this should be approved or rejected based on set criteria.
• Maintain detailed records of policies underwritten and decisions made in line with organisational policies and relevant legislation.
• Escalate client applications as and when necessary where risk is uncertain or approval and rejection is unclear.
• Maintain internally set service level agreements to ensure applications are processed timeously.

CLIENT:

• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

PEOPLE:

• Positively influence and participate in change initiatives.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.

FINANCE:

• Contribute to the financial planning process within area.
• Identify opportunities to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies    

• Examining Information: Analyses and processes information asks probing questions strives to find solutions to problems.
• Documenting Facts: Writes fluently when documenting facts understands arguments logically focuses on finding facts.
• Interpreting Data: Interprets data rationally by quantifying issues applies technology as a means to evaluating data evaluates information objectively.
• Showing Composure: Stays calm and relaxed during events is not worried and tolerates stress levels is composed in dealing with pressure.
• Checking Things: Is meticulous in finding errors ensures accuracy by being thorough and checking details produces high quality work by being detailed.
• Following Procedures: Conforms and adheres to rules closely follows instructions and procedures minimises risks by sticking to processes.
• Upholding Standards: Behaves ethically and justly is discreet and maintains confidentiality meets commitments by acting with integrity.
• Producing Output: Is focused on activity and works quickly keeps busy and maintains productivity is comfortable multi:tasking to produce output.
• Examining Information: Analyses and processes information asks probing questions strives to find solutions to problems.
• Documenting Facts: Writes fluently when documenting facts understands arguments logically focuses on finding facts.
• Interpreting Data: Interprets data rationally by quantifying issues applies technology as a means to evaluating data evaluates information objectively.
• Showing Composure: Stays calm and relaxed during events is not worried and tolerates stress levels is composed in dealing with pressure.
• Checking Things: Is meticulous in finding errors ensures accuracy by being thorough and checking details produces high quality work by being detailed.
• Following Procedures: Conforms and adheres to rules closely follows instructions and procedures minimises risks by sticking to processes.
• Upholding Standards: Behaves ethically and justly is discreet and maintains confidentiality meets commitments by acting with integrity.
• Producing Output: Is focused on activity and works quickly keeps busy and maintains productivity is comfortable multitasking to produce output.

Closing Date    

• 2026/05/26