Underwriter FTC at Old Mutual

Job Description

Purpose:

• Reviews risk submissions from clients, agents, and referrals, and underwrites insurance requests within guidelines of the underwriting manual and authority limits. Applies underwriting and risk-selection techniques to determine acceptability of new and renewal insurance risks.

Responsibilities:

• Underwriting Insurance Cases: Review new business and renewal proposals to ensure acceptability and completeness of underwriting and rating information, providing price quotations for underwriters and referring unusual or complex cases to senior colleagues.
• Underwriting Automation: Carry out allocated research and analysis to support the development, validation, and improvement of automated underwriting processes and systems.
• Organizational Risk Management: Gather, monitor, and analyze risk data and recommend further investigation. Involves using established risk management models, systems, and protocols and working under direction.
• Regulatory and Compliance Management: Carry out a wide range of compliance monitoring activities and give basic advice on compliance and regulatory requirements.
• External Communications: Use the external communications system to access and supply specific information.
• Recommendations: Provide information and clarification on existing procedures, processes, and precedents.
• Document Preparation: Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
• Operational Compliance: Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
• Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.
• Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Requirements [Skills & Experience]:

• Matric and/or equivalent.
• Diploma and/or equivalent NQF Level 6 qualification in general insurance (Advantageous).
• Regulatory Examination (RE).
• 2 – 3 years’ experience in commercial underwriting.

Competencies:

• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy.
• Customer-oriented 
• Customer-focused with a positive attitude.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Critical objectives:

• Responsible for risk evaluation, pricing and selection / rejection of new and renewal business for all assigned accounts within the portfolio.
• Continuous improvement to ensure effective service
• Service delivery to ensure customer satisfaction
• Cost control and governance adherence
• Quality people practices

Skills

• Action Planning, Computer Literacy, Data Compilation, Data Controls, Default Risk, Insurance Product Management, Insurance Sales, Legal Practices, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Risk Based Pricing, Risk Management, Underwriting Management

Competencies

• Action Oriented
• Collaborates
• Communicates Effectively
• Ensures Accountability
• Instills Trust
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns

Education

• NQF Level 3 & NQF Level 2 - Below school leaving

Closing Date

• 13 October 2025