Underwriter (George) at Hollard Insurance

Key Responsibilities:

•  Ensure adherence to underwriting guidelines and standard operating procedures:
•  Assess new business risk in accordance with business underwriting guideline
•  New business acceptance and declinature of risk
•  Providing technical underwriting expertise on underwriting referrals
•  Re- Insurance referrals placements
•  To act within the agreed mandate in terms of discount, acceptance of risk etc
•  Endorsements, renewals, multi claimants, refunds, and day to day queries 
•  Take ownership of queries and provide feedback to clients, internal and external stakeholders timeously
•  Follow the company standard operating procedures on all risk management processes
•  Ensure that protocol is followed in terms of regulatory requirements and necessary disclosures to be made (TCF)
•  Escalate queries or deviations from SOP to relevant manager
•  Act within mandate from the relevant manager in terms of acceptance and rejection of risk
•  Ensure that correct policy documents are sent to the clients
•  Delivering reliable underwriting support and customer service to the various claims departments and improving the overall customer experience
•  Establish and nature relationship with brokers, BDC’s and other stake holders
• Identifying problems encountered by clients and proposing medium- and long-term 
• resolutions
• Proposing new ways to improve technical functionality to facilitate service to meet SLA.
• Foster and encourage team player within the team.

Required Knowledge and Experience

• Underwriting knowledge and 5 years commercial underwriting experience
• Understanding of insurance principles and knowledge

Educational Requirements

• Matric
• NQF 5 Insurance Qualification
• RE