Underwriting Administrator (KZN) at Hollard Insurance

Job Purpose 

• Process all underwriting administration transactions assigned, within the set standards required by the company thus contributing to the productivity of the underwriting department as set out within parameters delegated from time to time. Enhance the image of the company through the continuous delivery of efficient and effective customer service.

Key Responsibilities 

• Technical expertise: Ensure that policy transactions (new business, endorsements, renewals, post loss, cancellations) are issued and changes recorded accurately and in a timely manner by rating and/or capturing transactions to the core business system.
• Processing: Accurate and timely data capturing of new business, renewals, endorsements, declarations and post loss adjustments. Complete transactions within delegated authority limits and within set standards as per underwriting manual and service level agreements.
• Continuous Process Improvement: Ensure full compliance to all processes, policies and procedures and identify areas for improvement.
• Customer service: Maintain a high level of service to customers (internal and external) according to service level agreements and within the service standards as set by the 
• company.
• Service to brokers: Over and above normal underwriting processing duties such as technical advice and other assistance.

Required Knowledge and Experience    
Required Knowledge and Skills & Experience 

• At least 3 years’ Commercial Underwriting, AGRI and Hospitality, administration experience will be advantageous.
• Underwriting knowledge (ability to interpret policy wording)
• Insurance terminology.
• Sound understanding of the TCF principles.
• Legal knowledge (prescription act, insurance act, FAIS)
• Basic risk assessment and product knowledge
• Reinsurance and treaties (basic understanding)
• Basic financial knowledge (declarations, premiums, co-insurance)
• Sound attention to detail
• Self-management skills (can organize workspace, time…)
• Relationship management skills (have the right approach with the right people) 

Educational Requirements    
Required Qualifications

• Matric
• NQF 4 Insurance Qualification advantageous
• Recognised RE certification