Underwriting Specialist at FNB South Africa

Job Description

• To promote, develop and implement the Company's underwriting philosophy and strategy through the successful delivery of a variety of underwriting functions to maximize performance and achieve company objectives.
• Provide leadership, support, training, guidance and development to the medical underwriting team to ensure that the team complies with goals, objectives and standards of the organisation to meet customer satisfaction, deadlines and manage the risk of the organisation.
• Review and ratification of underwriting business processes to the Underwriting Management Team
• Maintain and govern the underwriting processes for the Underwriting Department.
• Understand and operate within regulatory framework and identify and escalate any risks to the business.
• Support the Underwriting Managers with their role objectives as needed.
• Research and maintain an awareness of market conditions, practice and legislation, making appropriate recommendations by identifying opportunities to maximize business performance.
• Lead or support defined pieces of work end to end within agreed timelines.
• Pro-actively identify areas for process improvement and efficiency enhancements.
• Support other key tasks within the Underwriting Operations Team such as reinsurance maintenance, Reporting, Auditing as well as the wider Underwriting Department.
• Assessment of medical, financial and occupational underwriting risk.
• Assessment of complex and commercial cases within the agreed KPI target.
• Creation of business practice guidelines.
• Creation, implementation, review, testing and maintenance of medical underwriting rules and questions.
• Relationship management with re-insurance treaty partners.
• Implement Re-insurer guidelines and requirements.
• Assist with Ad hoc letters, non-disclosure letters and communicating changes in standards.
• Providing input to Lead underwriting on Ombudsman cases, High priority, CEO and media complaints.
• Onboarding Training, mentoring and coaching of Underwriters.
• Training and support for Underwriting, Advisory and Call Centre teams.
• Providing retrospective underwriting decisions at claims stage.
• Conduct and recommend Limit reviews for underwriters.
• Assist with / conduct periodic quality assurance reviews for in-force policies.
• Handle complex technical queries.
• Work with Underwriting Data Specialists to translate underwriting philosophy into underwriting Specialist), etc.