Current Opportunities at FNB South Africa

Job Description

• To execute and manage the Credit Risk strategy with a view of maximising the return on capital employed whilst maintaining an acceptable level of risk in terms of the Company's credit ethics 
• Hello Future Credit Head
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our Broader Africa talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. 

Are you someone who can: 

• Design, enhance and manage delivery and processes of credit portfolio across regions or product houses to deliver on unique and evolving business requirements underpinned by best practice to enhance service delivery and meet functional and business objectives
• Communicate, engage and be accommodating with stakeholders with different areas of expertise
• Understand general credit risk principles and use them to implement the broader credit strategy
• Identify potential financial risk and ensure measures are taken to manage that risk
• Assist with development of lending solutions
• Manage, develop and utilization of statistical credit models across SME and Commercial banking
• Oversight and support into the ongoing risk and collections processes
• Create new processes and facilitate change management thereof
• Manage operational risks and processes
• Create, analyse and interpret budget Variance Reports to ensure financial planning and accruals are adjusted to accommodate changes in business operations
• Reducing/managing Bad debts
• Own associated policies and frameworks
• Increase operational efficiency and suggest solutions to enhance cost effectiveness control costs for business area
• Determine targets for revenue growth Identify and implement on opportunities for revenue growth
• Research and design a longer term financial resource requirement plan for the area of responsibility
• Present the business case to motivate for financial resources
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships
• Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards
• Drive continuous improvement in customer service delivery that prevent problems from arising in the future in a proactive manner Implement service delivery and efficiency models
• Monitor and evaluate all customer touch points to ensure the effectiveness of customer experience
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders
• Maintain up to date knowledge of local and global trends
• Provide thought leadership and expertise
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure
• Ensure integrated view and reporting of relevant business information
• Analyse information to identify trends, discrepancies and inconsistencies for decision making purposes Ensure reporting of identified inconsistencies or opportunities
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately
• Ensure that each employee prepares a personal development plan that is implemented and reviewed as required
• Manage performance of team or teams in areas of responsibility against expected individual and team delivery targets
• Build team succession plans for roles in own area and influence resource planning
• Establish an enabling climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity
• Influence the understanding and adoption of the organisational strategic direction

You will be an ideal candidate if you have: 

• Minimum Qualification: Bachelors degree in Actuarial Science, Mathematics, Statistics or equivalent
• Experience: 8+ Years in complex quantitative credit ideally in the banking industry; At least 3 years at a managerial level
• Skills: Strategic Planning, Statistical modelling, Quantitative Credit, Communication
• Tools: SAS, PowerBI, knowledge of FNB Platforms a plus

You will have access to: 

• Opportunities to network and collaborate.
• Challenging working enviroment
• Opportunities to innovate.

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

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Job Description

• To manage the claim from notification to completion as well as support the claims assessor in their core function and other internal and external customers
• Provide support to Claims assessors whilst ensuring accurate investigation and validation of simple claims
• Contribute to teamwork and inclusivity within own team
• Identify and utilise opportunities to assess and improve own performance
• Ensure operational excellence through the delivery of work processes according to defined quality standards
• Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
• Build and maintain stakeholder relationships
• Deliver customer service through adherence to quality service standards
• Contribute to cost efficiencies through responsible utilisation of work-related resources
• Optimise work through the application of learning experiences
• Understand business policies, regulations and procedures and comply to Corporate Governance
   

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Job Description

• To investigate cases of criminal, ethical, tip offs, fraudulent incidents, examining appropriate records and documentation, interviewing all relevant parties internally and externally and report findings t management
• Prioritizes fraud cases for investigation based on likelihood of yielding desired results
• Manages criminal cases of various complexities from minor infringements to major fraud cases with law enforcement agencies
• Ensure optimal utilization of Fraud tools including timeous Case Management loading systems (BAB, Care, SECM/IC Fraud)
• Daily loading of cases, scanning of orders, maintenance of registers (cases, exhibits, orders etc)
• Execute investigation activities in line with applicable standards and laws to maximize recoveries for the Bank
• Measured by the achievement of the target achieved for the area under control
• Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
• Actively participate in key internal forums and share information and insights with colleagues across the Bank
• Cultivate and manage objective working relationship with variety of stake holders including with collaboration with end user segments, band and support units (Business, Finance, Central Credit, Human Capital, WesBank, Treasury). Subpoenas and dates are met
   

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.
   

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Job Description

• To lead the automation of processes between software development and IT teams to enable continuous delivery through designing, developing, testing, and releasing software frequently, faster, and more reliably in an agile environment.
• To enable the continuous delivery of designing, developing, testing, and releasing software frequently, faster and more reliably using Lean Thinking. To ensure continuous improvement and collaboration between development, testing and operations teams.
• Hello Future DevOps Engineer
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our talent team at FNB Commercial, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Assess and communicate business requirements and functional specifications for the design and implementation of solutions.
• Develop, encourage, and nurture collaborative relationships within FNB and/or across the FRG.
• Participate in planned activities that are appropriate for own development.
• Provide technical leadership, coaching and mentoring as well as technical guidance or system process expertise.
• Evaluate new application packages and tools and perform research on best practices.
• Lead the development of contingency plans and identify continuity or disaster recovery risks and mitigation plans.
• Build a culture of collaboration between Analysts, Architects, Development, QA, and Infrastructure ensuring optimal delivery.
• Lead project teams in developing IT solutions to meet business requirements and create, develop, execute, and document test plans.
• Create technical design specifications and assist in sizing technical requirements.
• Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
• Manage expenditure planning and reporting within approved budget parameters.

You will have access to:

• DevOps Technologies and Principles
• Working in a highly collaborative team
• Enjoying the CJP Team spirit, working close together with likeminded individuals

We can be a match if you have the following skills:

• Solid knowledge DevOps Principles
• Solid knowledge of automation and automation tools
• Solid knowledge of Kubernetes
• Solid knowledge of Linux (RHSCA/RHSCE)
• Experience in Bamboo, bitbucket, DevOps, GIT
• Good knowledge of monitoring tools
• Knowledge of Rancher is a plus
• Understand branching strategies for multiple team members working on same code.
• Docker
• In depth understanding of release strategies
• Knowledge of Virtualization
   

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Job Description

• Designs codes, tests, debugs and corrects sections of code programs
• Produces complex program specifications and implements system enhancements
• Hello Future Applications Developer 
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our talent team at FNB Commercial Core Juristic Platform, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can: 

• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.
• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
• Manage own development to increase own competencies and develop technical and business skills.
• Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
• Supervises the work of other developers.
• Provides technical assistance to fellow developers and other Information Technology (IT) team members.

You will have access to: 

• Opportunities to network and collaborate.
• Work that is challenging.
• Opportunities to be innovative.
• Resources to help you with your professional development.

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it .
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Think outside the box – have the ability to not be limited by your surroundings, problem solving is one of the key features that drive you.

You’ll be an ideal candidate if you meet the following requirements:

• Completed relevant undergrad degree/diploma
• 3+ years’ experience in Dynamics 365\Power Platform SDK development and configuration
• Work experience in Dynamics 365 On-Premise & Cloud
• Work experience in SQL Server and writing SQL queries
• Experience in Plug-in, Windows Service and Web Service
• Experience in REST API Architecture Style
• Strong work experience in .NET including WCF, Java script and JSON
• Exposure to GitHub and Azure DevOps
• Exposure to HTML • Exposure to Azure Services such as API Manager, Logic Apps, Service Bus, etc.
   

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Job Description

• Designs codes, tests, debugs and corrects sections of code programs
• Produces complex program specifications and implements system enhancements
• Hello Future Applications Developer 
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our talent team at FNB Commercial Core Juristic Platform, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can: 

• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.
• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
• Manage own development to increase own competencies and develop technical and business skills.
• Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
• Supervises the work of other developers.
• Provides technical assistance to fellow developers and other Information Technology (IT) team members.

You will have access to: 

• Opportunities to network and collaborate.
• Work that is challenging.
• Opportunities to be innovative.
• Resources to help you with your professional development.

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it .
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Think outside the box – have the ability to not be limited by your surroundings, problem solving is one of the key features that drive you.

You’ll be an ideal candidate if you meet the following requirements:

• Completed relevant undergrad degree/diploma
• 3+ years’ experience in Dynamics 365\Power Platform SDK development and configuration
• Work experience in Dynamics 365 On-Premise & Cloud
• Work experience in SQL Server and writing SQL queries
• Experience in Plug-in, Windows Service and Web Service
• Experience in REST API Architecture Style
• Strong work experience in .NET including WCF, Java script and JSON
• Exposure to GitHub and Azure DevOps
• Exposure to HTML • Exposure to Azure Services such as API Manager, Logic Apps, Service Bus, etc.

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Job Description
Hello Future Developer

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. 
• As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
• To provide IT expertise and advice in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.  
• To produce logical and technical specifications from functional specifications and to write the code for medium to large applications.

Are you someone who can: 

• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by  providing input to business requirements and being able to present and sell concepts to clients.
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.
• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
• Manage own development to increase own competencies and develop technical and business skills.
• Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
• Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.

Additional Requirements:

• Must have at least 3 yrs COBOL Developer experience
• Knowledge of JCL

You will have access to: 

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are:  

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

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Job Description

• To strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients. Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition.
• Hello Future Relationship Manager
• Welcome to FNB Commercial Sales (Bethlehem), the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who has obtained:

• 2-5 years Credit Management, Relationship Management & Banking experience
• Can manage clients in the 10-40 Million turnover groups
• Can strategically & operationally manage & grow a portfolio of high revenue generating clients
• Can Enhance/grow business profitability & performance
• 2-5 years Business Relationship Management experience
• The Ideal candidate must be willing to work in Bethlehem

You will be an ideal candidate if you:

• Have obtained a Finance related Degree
• Have 2-5 years Business management, Portfolio management, Credit Management & Sales experience

You can have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Thrive in collaborative environments

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Job Description

• To promote, develop and implement the Company's underwriting philosophy and strategy through the successful delivery of a variety of underwriting functions to maximize performance and achieve company objectives.
• Provide leadership, support, training, guidance and development to the medical underwriting team to ensure that the team complies with goals, objectives and standards of the organisation to meet customer satisfaction, deadlines and manage the risk of the organisation.
• Review and ratification of underwriting business processes to the Underwriting Management Team
• Maintain and govern the underwriting processes for the Underwriting Department.
• Understand and operate within regulatory framework and identify and escalate any risks to the business.
• Support the Underwriting Managers with their role objectives as needed.
• Research and maintain an awareness of market conditions, practice and legislation, making appropriate recommendations by identifying opportunities to maximize business performance.
• Lead or support defined pieces of work end to end within agreed timelines.
• Pro-actively identify areas for process improvement and efficiency enhancements.
• Support other key tasks within the Underwriting Operations Team such as reinsurance maintenance, Reporting, Auditing as well as the wider Underwriting Department.
• Assessment of medical, financial and occupational underwriting risk.
• Assessment of complex and commercial cases within the agreed KPI target.
• Creation of business practice guidelines.
• Creation, implementation, review, testing and maintenance of medical underwriting rules and questions.
• Relationship management with re-insurance treaty partners.
• Implement Re-insurer guidelines and requirements.
• Assist with Ad hoc letters, non-disclosure letters and communicating changes in standards.
• Providing input to Lead underwriting on Ombudsman cases, High priority, CEO and media complaints.
• Onboarding Training, mentoring and coaching of Underwriters.
• Training and support for Underwriting, Advisory and Call Centre teams.
• Providing retrospective underwriting decisions at claims stage.
• Conduct and recommend Limit reviews for underwriters.
• Assist with / conduct periodic quality assurance reviews for in-force policies.
• Handle complex technical queries.
• Work with Underwriting Data Specialists to translate underwriting philosophy into underwriting Specialist), etc.