Jobs Openings FNB South Africa

Job Description

Hello Future IT Security Analyst

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Technical Skills and Requirements:

• Have a successful track of managing IAM engineering operations with proven history of designing and developing IAM projects.
• A solid understanding of IAM concepts and principles
• Knowledge of key IAM standards
• Knowledge on Active Directory and Zero Trust access architectural principles
• Through knowledge of identity administration across different Operating Systems (e.g. Linux, AIX, Windows, etc.), Data bases (Oracle, MySQL, MSSQL, etc.), and Applications
• Proficiency in technical report writing and presentation
• Processing big data using tools such as MS Excel, PowerBI

Work Experience

• A minimum of 3 years working experience within the IAM domain
• Proven track record of IAM operations, its service delivery and understanding of business processes related to IT change management.
• Experience and exposure to Privileged Access Management (PAM)
• Experience with Role Based Access Control (RBAC) principles
• Experience with IAM principles
• Experience in Programming/scripting (Java, Python, JavaScript and SQL)
• Experience in APIs within the IAM context

What you will need:

• Qualifications in the following fields of study (Computer Science, Information Security, Information Technology/Science, and Software Development) will be advantageous
• Accreditations in one or more of these will be advantageous (Security+, MCSA, Network+ etc.)
• SailPoint, Savyint, CyberArk, BeyondTrust, or similar product certifications or hands-on experience 
• 3- 5 years' experience in a similar role  

We can be a match if you can:

• Strong communication, decision making and interpersonal skills.
• Good stakeholder engagement
• Able to work under pressure
• Very good technical skills on the application above

You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.
• Opportunities to innovate.

End Date: January 23, 2026 

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Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4  qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

End Date: January 23, 2026

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Job Description

• The Marketing Portfolio Manager III for Channels will support the Channel Marketing Lead in developing and executing a comprehensive marketing strategy for both assisted (PoP, call centre, PASAS) and unassisted (digital channels; app, online banking,) channels. The role ensures optimal customer engagement, acquisition, and retention through tailored marketing efforts, enhancing the customer journey and driving revenue growth.
• The ideal candidate will collaborate cross-functionally with product, sales, digital, and customer experience teams to deliver integrated marketing strategies that optimize the performance of all customer interaction points.

Channel Optimization and Merchandising

• Help lead marketing and in-branch merchandising efforts, ensuring that product promotions, offers, and key banking services are prominently displayed and effectively communicated to customers.
• Assist in designing physical merchandising strategies for branches, focusing on layout, point-of-sale (POS) materials, and visual displays to maximize customer engagement and conversion.
• Collaborate with branch managers and sales teams to ensure that marketing materials, product displays, and promotional signage are aligned with customer preferences and VI  guidelines.
• Drive marketing initiatives for digital channels (e.g., mobile banking, online banking, ATMs), ensuring digital banking  adoption (such as banners, product highlights, and promotions) is seamlessly integrated into the customer journey.
• Partner with the Digital Team to enhance virtual merchandising by improving user experience, creating visually appealing interfaces, and ensuring that product promotions are visible and easy to navigate.

 Campaign and Merchandising Management

• Work with the Channel Marketing Lead in developing integrated marketing campaigns and merchandising strategies across all channels, ensuring consistent messaging and product visibility.
• Ensure data-driven decision-making by utilizing insights from customer behavior analytics and performance metrics to refine marketing and merchandising strategies.
• Support the end-to-end customer journey, from awareness to acquisition to retention, ensuring a seamless and consistent brand and product experience.

 Stakeholder Collaboration

• Work closely with Sales, Product and Customer Service teams to create marketing and merchandising programs that support business objectives.
• Collaborate with Branch Managers, Call Center Heads, and Digital Teams to align marketing and merchandising strategies, enhancing performance in each channel.
• Lead  Merchandising to ensure that product displays, both in-branch and digital, align with promotional objectives and customer engagement strategies.
• Engage with Analytics Teams to measure the effectiveness of marketing campaigns and merchandising initiatives, optimizing for maximum impact.

 Frontline Communication

• Help develop and execute an internal communication strategy that ensures all frontline employees are well-informed about upcoming marketing campaigns, product promotions, and customer engagement strategies.
• Create and distribute internal briefings, promotional guides, to branch managers, call center teams, and relationship managers to ensure clear understanding and execution of marketing activities.
• Collaborate with in channel comms teams to facilitate training sessions or workshops for frontline teams to educate them on new marketing campaigns and product updates, enabling them to effectively engage with customers.
• Serve as a key liaison between the marketing team and frontline staff, ensuring that feedback from branches, call centers, and customer-facing teams is incorporated into campaign refinement and ongoing strategy.

 Activation Landing and Campaign Implementation

• Assist in ensuring that marketing campaigns are successfully activated and landed within branches, call centers, and other customer-facing environments.Oversee the physical execution of in-branch promotions (signage, brochures, POS materials) and ensure proper deployment of marketing materials.
• Coordinate with branch and call center teams to ensure campaign readiness and that the marketing message is consistently communicated to customers.
• Work with digital teams to ensure that online and mobile banking channels are updated in sync with in-branch promotions, ensuring a consistent campaign launch across all channels.

Skills and Qualifications:

• Educational Background: Bachelor’s degree in marketing, Business, Communications, or a related field.
• Channels and Branch experience
• 4-5 years of experience in Marketing, Advertising and Media (incl. digital), of which 2-4 must be in campaign management and activations, ideally within retail sectors.

You will have access to:

• Opportunities to network and collaborate
• Challenging work environment
• Opportunities to innovate

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Adaptable, curious and willing to learn.
• Passionate in providing insights.
• Thrive in a collaborative environment.

End Date: January 24, 2026 

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Are you someone who can:

• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Resolve all customer queries efficiently, and within agreed timelines.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements.
• Responsible for receiving, storing and issuing of goods for a storeroom.
• Manage own development to increase own competencies.

You will be an ideal candidate if you have:

• Matric
• Storeman experienc

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are: 

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

End Date: January 23, 2026 

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Are you someone who can:

• Ensure adherence to all legislative, regulatory, and audit requirements.
• Maintain compliance with internal governance policies and procedures.
• Assist in the daily management of food and beverage operations.
• Support service preparation including till setup, float management, and POS readiness.
• Deliver timely and accurate administrative support through effective planning, reporting, and updating of operational data.
• Maintain secure handling of cash, floats, passwords, and POS systems at all times.
• Prepare and verify till floats and required stationery prior to service.
• Log into POS systems and ensure functionality before service begins.
• Participate in stock takes as required (daily, weekly, or monthly).
• Assist with inventory tracking and reconciliation

You will be an ideal candidate if you have:

• Matric, Hospitality Certificate, etc.
• 2 years of experience in similar role
• Experience with POS systems and cash handling procedures.
• Familiarity with food and beverage operations is advantageous

Skills & Competencies:

• Strong attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Excellent organizational and time management skills.
• Integrity and reliability in handling sensitive financial and system information

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are: 

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

End Date: January 23, 2026

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Are you someone who can do:

Administrative & Operational Support

• Provide efficient administrative and support services through proactive planning and timely execution of tasks.
• Support quality and compliance standards by aligning operational practices with OSHACT regulations to ensure safe working conditions.

Health & Safety Compliance

• Conduct hazard analysis and identify critical control points to mitigate risks.
• Implement “clean as you go” practices, monitor temperature logs, and ensure regular sanitisation of work surfaces and kitchen equipment.
• Safely handle and apply appropriate cleaning chemicals in accordance with safety guidelines.

Food Preparation & Kitchen Support

• Assist the Chef de Partie by accurately measuring and preparing meal ingredients.
• Season various meats and prepare vegetables, fruits, herbs, and spices through washing, peeling, and chopping.
• Prepare basic salads and sauces as directed by the Chef de Partie.
• Plate and present meal items in line with the Chef de Partie’s instructions.

Inventory & Stock Management

• Receive and inspect deliveries to confirm quality and accuracy of ordered items.
• Monitor inventory levels and report low or depleted supplies to the supervisor.
• Dispose of expired or spoiled food items from storage areas including refrigerators and freezers.

Cleaning & Hygiene

• Perform routine cleaning duties and ensure all workstations are properly sanitised to maintain hygiene standards.

You will be an ideal candidate if you have:

• Minimum Education: Grade 12 / Matric Certificate
• Preferred Certification: Basic Food Safety and Hygiene Certificate
• Experience: 1–2 years in a kitchen or food preparation environment (hospitality or catering industry preferred)

Skills:

• Basic knowledge of food safety and hygiene practices
• Ability to follow instructions and work under supervision
• Good organisational and time management skills
• Attention to detail and cleanliness
• Physical stamina to stand for extended periods and perform manual tasks

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are: 

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

End Date: January 23, 2026 

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Are you someone who can:

Operational Excellence & Risk Management

• Assist in planning and executing daily menus and food preparation.
• Identify, control, and escalate potential risks that may lead to increased costs by: Cutting down on labour costs and minimizing wastage. Reducing and managing stock holding effectively.
• Implement portion control measures to maintain consistency and reduce waste.
• Establish efficient work procedures and schedules to optimize productivity and track deliverables.

Quality & Compliance

• Ensure compliance with OSHACT and maintain safe working conditions.
• Identify ACCAP and practice “clean as you go” principles, including monitoring temperature logs and sanitizing regularly.
• Proper handling and usage of chemicals in line with safety standards.
• Support quality and compliance standards across all business processes.

Customer Service & Innovation

• Deliver exceptional service that exceeds customer expectations through proactive and innovative solutions.
• Develop and maintain a network of culinary experts to share solutions, benefits, risks, and innovations.
• Assist in creating a portfolio of standardized recipes, costings, and selling prices.

Team Leadership & Development

• Supervise and mentor kitchen staff, ensuring adherence to standards.
• Manage own development to increase competencies and stay updated on culinary trends.

You will be an ideal candidate if you have:

• Diploma or Certificate in Culinary Arts or Professional Cookery.
• Minimum 3–5 years’ experience in a similar role within a high-volume kitchen.
• Strong knowledge of food safety standards and HACCP principles.
• Excellent organizational and leadership skills.
• Key Competencies: Creativity and attention to detail. Ability to work under pressure and meet deadlines. Strong communication and interpersonal skills. Problem-solving and decision-making ability.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are: 

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

End Date: January 23, 2026

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Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: January 18, 2026