Cherry Assistant specializes in providing top-tier virtual assistant services that empower businesses to operate more efficiently, scale faster, and focus on what truly matters. Our mission is to connect entrepreneurs, startups, and established companies with highly skilled, pre-vetted virtual assistants who seamlessly integrate into their workflows and h...
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- Our client is a U.S.-based coaching and professional development company dedicated to helping adults, particularly those who have been laid off, retrain, reskill, and successfully re-enter the workforce. Through structured programs, expert coaching, and empowering support, they deliver results-driven educational experiences tailored to adult learners. As their organization continues to grow, they are seeking a Customer Support and Account Manager to enhance student experience and streamline administrative operations. This role is vital in ensuring learners receive timely communication, seamless onboarding, and ongoing program support.
Responsibilities
- Provide high quality customer support to adult learners, including responding to inquiries, resolving issues, and guiding them through their training journey
- Manage student communication across email, Zoom, and LMS platforms
- Handle administrative tasks such as generating certificates, sending follow-up emails, managing schedules, and updating backend systems
- Support course delivery and program updates on learning platforms and landing pages
- Coordinate with the coaching team to ensure students receive timely and effective support
- Proactively monitor student progress and identify at-risk learners for follow-up
- Participate in weekly meetings and rotating Saturday support shifts
- Contribute to process improvements for onboarding, documentation, and student success
Requirements
- Minimum of 3 years of experience in a customer service, educational support, or account management role
- Prior experience supporting adult learners, business professionals, or corporate training environments
- Strong written and verbal communication skills in English, with a fluent and professional tone
- Proven track record of being dependable, proactive, and detail-oriented
- Technically proficient with Microsoft Office, Zoom, Trello, LMS platforms, exam software, and SaaS tools
- Experience updating landing pages, sending bulk emails, and managing digital documents
- Comfortable working remotely and navigating multiple systems and platforms
- Ability to handle confidential information and student data with discretion and integrity
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- We are hiring a Talent Acquisition Specialist for a major US-based client in the recruitment and staffing industry. This is a full-time remote role for a U.S-based company. This role is ideal for someone who is a confident communicator, highly motivated, and thrives in a structured environment while delivering excellent candidate experiences.
Key Responsibilities:
- Conduct a high volume of outbound calls (200-300) daily using an autodialer to job applicants
- Clearly and professionally confirm interview dates, times, and other necessary details
- Enthusiastically encourage applicants to attend their scheduled interviews.
- Answer basic questions applicants may have about the interview process.
- Accurately update applicant status and record call outcomes in our client's tracking system.
- Consistently meet daily and weekly targets for confirmed appointments.
- Maintain a positive, friendly, and professional demeanor on every call.
Required Qualifications:
- 2+ years of experience in high volume sales, telemarketing, or high volume recruiting
- 1+ years of experience working from home
- Fluent English with business level experience
- A positive, upbeat, and engaging personality with excellent phone etiquette.
- Ability to remain motivated, focused, and cheerful while performing repetitive tasks throughout the day.
- Strong verbal communication and interpersonal skills.
- Must be a resident of and located in South Africa.
Preferred Qualifications:
- 2+ years of experience in high volume customer service
- 2+ years of experience in recruitment or HR (bulk recruitment or fast paced agency)
- Experience using an autodialer
Required Skills & Tools:
- Modern and reliable computer (desktop or laptop) capable of handling web-based calling applications.
- Stable, high-speed primary internet connection with a reliable backup solution (e.g., mobile hotspot, secondary ISP).
- High-quality headset with a noise-canceling microphone.
- Quiet, private, and distraction-free workspace.
Schedule & Pay:
- Full-time position; 8am to 5pm (EST CST PST) US Time Zone.
- This is a fully remote job for the U.S.-based company.
- Pay ranges from R12,000 to R15,000 per month
- Annual raises and Attendance Bonus offered.
System Requirements:
- Internet speed of at least 20 Mbps.
- Computer with a 2.4 GHz processor or higher.
- 8 GB of RAM or higher.
- Windows 10 or newer, or Mac OS X 10.10 or newer.
- HD 720p webcam.
- Headset with a microphone.
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- We are hiring a Recruitment Interview Specialist for a fast-paced, high-volume recruiting client in the recruitment and talent acquisition industry. This is a full-time remote role for a U.S-based company. This role is ideal for someone who thrives in a structured, fast-moving environment, is highly organized, confident, and can maintain professionalism while conducting multiple candidate interviews each day.
Key Responsibilities:
- Serve as the first point of contact, making outbound calls daily to job applicants using our streamlined dialing system.
- Conduct back-to-back first-round interviews (approximately one every 20 minutes) with candidates individually or in group settings
- Follow structured interview scripts and evaluation criteria to ensure consistent and fair candidate assessments.
- Ask relevant screening questions to assess qualifications, availability, and overall fit.
- Take detailed, accurate notes in the client’s applicant tracking system (ATS) immediately after each interview.
- Maintain a professional, welcoming tone that represents the client’s brand positively.
- Manage time effectively to stay on schedule in a high-volume environment.
- Communicate with internal team members to flag promising candidates or potential concerns.
Required Qualifications:
- Minimum 2+ years of experience in recruitment, interviewing, or talent acquisition (in a high volume recruitment setting)
- 1+ years of experience working from home
- Fluent English with business level experience and mastery
- Excellent active listening skills and the ability to follow a structured process without sacrificing rapport.
- Highly organized and able to manage large candidate pipelines efficiently.
- Based in South Africa with availability to work full-time US business hours (Monday–Friday).
Preferred Qualifications:
- Comfortable using ATS platforms, scheduling tools, and video conferencing software.
- Able to remain professional, composed, and engaging across back-to-back conversations.
Required Skills & Tools:
- Reliable, modern computer suitable for web-based calling and ATS systems.
- High-speed primary internet connection with a reliable backup (mobile hotspot or secondary ISP).
- High-quality headset with a noise-canceling microphone.
- Quiet, distraction-free workspace.
Schedule & Pay:
- Full-time position; 8am to 5pm (EST CST PST) US Time Zone.
- This is a fully remote job for the U.S.-based company.
- Pay ranges from R13,500 to R16,500 per month
- Annual raises and Attendance Bonus offered.
System Requirements:
- Internet speed of at least 20 Mbps.
- Computer with a 2.4 GHz processor or higher.
- 8 GB of RAM or higher.
- Windows 10 or newer, or Mac OS X 10.10 or newer.
- HD 720p webcam.
- Headset with a microphone.
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- We are hiring an Dental Insurance Coordinator for a modern private dental practice in the aesthetic and general dentistry industry. This is a full-time remote role for a U.S.-based company. This role is ideal for someone who is experienced in dental insurance coordination, fluent in English, and confident managing U.S.-based claims, verifications, and insurance follow-ups independently.
Key Responsibilities:
- Verify dental insurance coverage and benefits prior to patient appointments
- Submit insurance claims with accurate documentation and dental coding
- Follow up on unpaid or denied claims and resolve issues with insurance providers
- Obtain pre-authorizations and handle insurance-related correspondence
- Collaborate with dental providers to ensure accurate treatment coding and claim documentation
- Keep detailed records in dental practice software regarding insurance activity
- Answer patient questions related to insurance coverage and claims professionally
Required Qualifications:
- Minimum 2 years of experience as an Insurance Coordinator for a dental or medical company
- Previous experience working with dental practices
- University degree
- Fluent in written and spoken English
- Proven experience with verifying insurance, submitting claims, managing denials, and communicating with providers
- Background in aesthetic or general dentistry settings
Preferred Qualifications:
- Familiarity with U.S. dental insurance plans (especially PPO)
- Understanding of CDT dental coding
- Prior remote work experience with international dental offices
- Experience working in private practice or boutique dental environments
Required Skills & Tools:
- Dental practice software (e.g., Dentrix, Open Dental, Eaglesoft)
- Google Workspace (Docs, Sheets, Gmail)
- Slack, Zoom
- Strong data entry and documentation skills
- Excellent written and verbal communication
Schedule & Pay:
- Full-time position
- Philippines or South Africa based
- Working U.S. time zone (PDT/PST)
- This is a fully remote job for a U.S.-based company
- Pay ranges from ₱42,000–₱53,000 PHP or R14,000–R16,000 ZAR per month, depending on experience and skill
- Annual raises, bonuses, paid holidays, and PTO
System Requirements:
- Internet speed of at least 20 Mbps
- Computer with a 2.4 GHz processor or higher
- 8 GB of RAM or higher
- Windows 10 or newer, or Mac OS X 10.10 or newer
- HD 720p webcam
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- We are hiring a CRM Specialist (HubSpot) for a private equity company in the software industry. This is a full-time remote role for a US-based company. This role is ideal for someone who is highly skilled in CRM implementation, migration, and integration, with a strong ability to collaborate directly with founders and executives while maintaining technical precision and process consistency. You must have deep HubSpot experience.
Key Responsibilities:
- Lead CRM implementations and migrations, primarily from legacy systems to HubSpot.
- Configure HubSpot instances based on standardized funnel definitions and KPI tracking requirements.
- Set up automated workflows, lead scoring, and sales process automation.
- Implement data validation rules and maintain data quality standards.
- Work within existing CRMs across portfolio companies, including non-HubSpot platforms.
- Build and maintain integrations between CRM systems and other tools (e.g., Aircall, Clay, Apollo, Lob).
- Create custom reports and dashboards for portfolio-wide KPI tracking.
- Troubleshoot technical issues and provide ongoing maintenance.
- Document configurations and processes for knowledge transfer.
- Conduct CRM training sessions for founders and their teams.
- Perform data cleanup and enrichment for migrated and existing CRM data.
- Establish standardized reporting structures across finance, sales, and product.
- Monitor and maintain high data quality standards.
- Support ad-hoc reporting requests from leadership.
Required Qualifications:
- 3+ years of experience with HubSpot administration and configuration.
- Strong expertise in CRM data migration and system integrations.
- Proficiency in API integrations and automation workflows.
- Advanced Excel/Google Sheets skills for data manipulation and analysis.
- Familiarity with sales funnel management and lead scoring methodologies.
- Excellent written and verbal English communication skills.
- Experience collaborating with executives and founders.
- Strong project management and organizational skills.
- Ability to explain technical concepts to non-technical stakeholders.
- Comfortable with video calls and screen sharing sessions.
- Flexible for urgent requests and deadlines.
Preferred Qualifications:
- HubSpot certifications (Sales Software, Marketing Software, Service Software).
- Experience with other CRM platforms (Salesforce, Pipedrive, Zendesk, Zoho etc.).
- Background in B2B software or SaaS industries.
- Familiarity with CRM best practices.
Required Skills & Tools:
- HubSpot
- API integration tools
- Aircall, Clay, Apollo, Lob
- Excel / Google Sheets
- CRM reporting tools
Schedule & Pay:
- Full-time position
- US Eastern Time hours (9 AM – 6 PM EST).
- This is a fully remote job for a US-based company.
- SA - R14 000 – R27 000 per month, depending on experience and skills.
- PH - ₱43,000 – ₱78,500 PHP per month, depending on experience and skills.
- Annual raises, bonuses, and paid holidays/PTO.
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- We are hiring a Interview Confirmation Specialist for a major US-based client in the recruitment and staffing industry. This is a full-time remote role for a U.S-based company. This role is ideal for someone who is a confident communicator, highly motivated, and thrives in a structured environment while delivering excellent candidate experiences.
Key Responsibilities:
- Conduct a high volume of outbound calls (200-300) daily using an autodialer to job applicants
- Clearly and professionally confirm interview dates, times, and other necessary details
- Enthusiastically encourage applicants to attend their scheduled interviews.
- Answer basic questions applicants may have about the interview process.
- Accurately update applicant status and record call outcomes in our client's tracking system.
- Consistently meet daily and weekly targets for confirmed appointments.
- Maintain a positive, friendly, and professional demeanor on every call.
Required Qualifications:
- 2+ years of experience in high volume sales, telemarketing, or high volume recruiting
- 1+ years of experience working from home
- Fluent English with business level experience
- A positive, upbeat, and engaging personality with excellent phone etiquette.
- Ability to remain motivated, focused, and cheerful while performing repetitive tasks throughout the day.
- Strong verbal communication and interpersonal skills.
- Must be a resident of and located in South Africa.
Preferred Qualifications:
- 2+ years of experience in high volume customer service
- 2+ years of experience in recruitment or HR (bulk recruitment or fast paced agency)
- Experience using an autodialer
System Requirements:
- Internet speed of at least 20 Mbps
- Computer with 2.4 GHz processor or higher
- 8 GB of RAM or higher
- Windows 10 or newer, or Mac OS X 10.10 or newer
- HD 720p webcam
- Headset with a microphone
Schedule & Pay:
- Full-time position; 8am to 5pm (EST CST PST) US Time Zone.
- This is a fully remote job for the U.S.-based company.
- Pay ranges from R12,000 to R15,000 per month
- Annual raises and Attendance Bonus offered.
System Requirements:
- Internet speed of at least 20 Mbps.
- Computer with a 2.4 GHz processor or higher.
- 8 GB of RAM or higher.
- Windows 10 or newer, or Mac OS X 10.10 or newer.
- HD 720p webcam.
- Headset with a microphone.
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- We are hiring a Recruitment Marketing Coordinator for a U.S.-based recruitment marketing company in the talent acquisition industry. This is a full-time, remote role, ideal for someone who is detail-oriented, a strong communicator, and eager to grow a career at the intersection of marketing and recruitment with global clients.
Key Responsibilities:
- Draft, optimize, and post engaging job listings on major job boards (Indeed, LinkedIn, ZipRecruiter) with a marketing and copywriting focus.
- Monitor and adjust postings to ensure optimal performance, engagement, and ROI across multiple client accounts.
- Support client onboarding and marketing campaigns for talent acquisition.
- Maintain accurate and up-to-date candidate and position information on Google Sheets & Applicant Tracking Systems (ATS).
- Assist with recruitment marketing initiatives to attract top talent.
- Track and report recruitment metrics, marketing campaign performance, and hiring progress.
- Provide administrative support to the recruitment and marketing teams as needed.
- Provide accurate reporting and insights to improve client hiring outcomes and marketing impact.
Requirements:
- 3+ years of experience in marketing, copywriting, or marketing operations/back-office support (entry-level candidates with strong skills considered).
- Strong written communication skills with the ability to draft clear, compelling job postings and marketing copy.
- Proficiency with Excel/Google Sheets (sorting, filtering, formulas).
- Comfortable working in a fast-paced, high-volume environment.
- Strong organizational skills and accountability.
- Ability to work U.S. PST hours in a global remote team.
Preferred Qualifications:
- Experience with job boards (Indeed, LinkedIn, ZipRecruiter) and online marketing campaigns.
- Familiarity with ATS platforms and recruitment reporting.
- Exposure to client-facing roles, account management, or recruitment support.
Required Skills & Tools:
- Excel / Google Sheets
- Job boards (Indeed, LinkedIn, ZipRecruiter)
- ATS / CRM platforms
Schedule & Pay:
- Full-time position; 8am to 5pm EST US Time Zone.
- This is a fully remote job for the U.S.-based company.
- Pay ranges from R15,000 to R17,900 per month
- Annual raises
System Requirements:
- Internet speed of at least 25 Mbps
- Computer with 2.4 GHz processor or higher
- 8 GB of RAM or higher
- Windows 10 or newer, or Mac OS X 10.10 or newer
- HD 720p webcam
- Headset with a microphone
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- We are hiring a Development & Fundraising Virtual Assistant for a nonprofit company in the social impact / poverty alleviation industry. This is a full-time remote role for a U.S.-based company. This role is ideal for someone who is highly organized, skilled in grant writing and donor engagement, and passionate about supporting community-driven solutions.
Key Responsibilities:
- Research and identify grant opportunities aligned with the organization’s mission.
- Draft compelling grant proposals, applications, and impact reports.
- Maintain a grants calendar with deadlines and reporting requirements.
- Draft and schedule donor thank-you messages, newsletters, and impact stories.
- Manage donor records in CRM, including giving history and touchpoints.
- Ensure consistent donor engagement through personalized communications.
- Track stewardship activities to improve donor retention.
- Assist in planning and executing fundraising campaigns (e.g., Giving Tuesday, year-end drives, micro-campaigns).
- Support campaign messaging (emails, social media drafts, donor appeals).
- Monitor campaign performance and prepare progress reports.
- Coordinate follow-ups with donors and supporters after campaigns.
Required Qualifications:
- Strong writing and editing skills (grant proposals, reports, and donor communications).
- Experience in nonprofit fundraising, grant writing, or donor engagement.
- Highly organized with the ability to manage multiple deadlines.
Preferred Qualifications:
- Familiarity with fundraising tools and CRMs.
- Creative thinker with experience supporting campaign strategies and messaging.
Required Skills & Tools:
- CRM platforms (Salesforce preferred, or similar)
- Instrumental or similar Grant Opportunities platform
- Microsoft Office Suite / Google Workspace
- Strong written communication tools (email, newsletters, reporting platforms)
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- Cherry Assistant is seeking an Internal HR & People Operations Manager to oversee the entire employee lifecycle for both internal staff and contractors supporting our clients. This person will handle onboarding, payroll, compliance, employee engagement, and HR systems. The role is ideal for someone who is organized, detail-focused, and experienced in people operations, payroll, and remote team management.
Responsibilities
- Onboard all new internal staff and contractors for clients.
- Oversee offboarding including exit interviews, access removal, and final pay.
- Administer payroll for internal staff and contractors, ensuring accuracy and timeliness.
- Track and reconcile client payments with contractor payroll, ensuring they align with VA placements.
- Draft and update contractor agreements, HR policies, and compliance documents.
- Conduct structured weekly, monthly, and annual check-ins with staff.
- Implement and manage biannual performance reviews.
- Track birthdays, anniversaries, and milestones, coordinating recognition, bonuses, and raises.
- Manage PTO tracking and maintain accurate attendance records.
- Monitor time tracking tools, flagging missed entries or non-compliance.
- Maintain organized, confidential HR records.
- Escalate staff or contractor issues to leadership when necessary.
- Organize team events that support culture and retention.
- Post and manage job postings on our ATS, LinkedIn, and Indeed
Must Have Requirements
- 3+ years of HR and people management experience
- 3+ years of payroll administration experience
- 2+ years experience working with a US, UK, Australian, or Canadian company
- 2+ years experience working remotely from home
- Proven experience managing payroll, benefits, or contractor payments.
- Knowledge of HR compliance and best practices for remote and international teams.
- Strong communication skills with the ability to build trust across teams.
- High attention to detail, organizational skills, and ability to manage multiple priorities.
Nice to Have Requirements
- Experience reconciling billing or subscription systems (e.g., Stripe).
- Familiarity with global HR and contractor compliance.
- Background in performance review systems, culture-building, or employee engagement.
- Experience in a fast-growing startup or staffing/outsourcing environment.
- Pay & Schedule
- Full-time, remote role; 40 hours/week
- 9am to 5pm EST (US East Coast hours)
- 9,000-12,000ZAR per month depending on experience
Tech Requirements
- Reliable high-speed internet and backup access.
- Comfortable using HR and payroll platforms, project management tools, and time tracking software.
- Proficiency with Google Workspace (Docs, Sheets, Drive) and communication platforms (Slack, Zoom).
- Ability to learn and manage systems like Stripe, ATS/CRM tools, and HR recordkeeping platforms.
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- We are hiring a Senior Executive Assistant (Chief of Staff) for a boutique AI-first consulting company in the Professional Services (AI/Technology) industry. This is a Full-Time remote role for a Texas, USA based client. The role is focused on executive support, cross-functional coordination, business operations, and workflow optimization using AI. The ideal candidate is proactive, highly organized, AI-savvy, an exceptional communicator, and a systems thinker who thrives in fast-changing environments.
Key Responsibilities
- Own complex calendar management, inbox triage and prioritization across multiple time zones
- Serve as the communication hub between the executive and internal/external stakeholders, ensuring clear, timely follow-ups
- Coordinate domestic and international travel, itineraries, logistics, and rapid changes
- Drive meeting prep: agendas, briefings, note-taking, action tracking, and outcomes
- Build and refine SOPs, processes, and dashboards; implement AI-enabled workflows and automations
- Support Business Operations: project tracking, vendor coordination, light budgeting/expenses, and basic contract/admin tasks
- Support Marketing Operations: content calendars, asset coordination, basic publishing, and campaign logistics; maintain CRM hygiene
- Conduct research and produce concise summaries, briefs, and decision-ready recommendations
- Maintain tools/workspaces (project management, documentation, CRM) to keep information current and accessible
- Protect confidentiality and exercise impeccable judgment with sensitive information
- Coordinate event and conference logistics (scheduling, materials, follow-ups)
- Provide occasional personal admin support to maximize executive focus
Required Qualifications:
- 5+ years as an Executive Assistant, Senior EA, or Business Operations/Chief of Staff-type role supporting founders or senior executives
- Based in South Africa
- Experience in fast-paced consulting, professional services, or high-growth environments
- Proven mastery of calendar/inbox management and complex travel planning
- Exceptional written and verbal English communication; executive presence and discretion
- Demonstrated process building and project execution with minimal oversight; strong prioritization skills
Preferred Qualifications:
- Experience partnering with US-based executives and supporting Central Time working hours
- Hands-on Marketing Operations or Business Operations exposure (e.g., content calendars, CRM updates, campaign coordination)
- Project management training or certification (e.g., PMP, Scrum) and/or experience leading cross-functional initiatives
- Practical experience implementing AI tools (LLMs, research copilots) and workflow automation
Required Skills & Tools:
- Google Workspace (Gmail, Calendar, Drive, Docs/Sheets)
- Slack, Zoom, and scheduling tools (e.g., Calendly)
- Project management platforms (Asana, ClickUp, or Trello)
- Knowledge bases and documentation tools (Notion or Coda)
- CRM systems (HubSpot or Pipedrive)
- AI tools (e.g., ChatGPT, Perplexity, Claude) and automation platforms (Zapier or Make)
Schedule & Pay:
- Full-Time position; 9:00 AM – 5:00 PM Central Time (CT), Monday–Friday
- Fully remote role for a Texas, USA based client
- Pay ranges from R20,000-R40,000 per month
- Includes training on AI workflows, growth potential, and long-term engagement opportunities
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- We are hiring a Intake Specialist (Financial Services) for a financial services marketing agency. This is a Full-Time remote role for a US based client. The role is focused on answering inbound calls from consumer leads, qualifying prospects, and booking appointments for financial advisors while maintaining CRM accuracy and compliance. The ideal candidate is a clear and confident English communicator with a warm phone presence, highly organized, detail-oriented, resilient under pressure, and dependable for weekend coverage.
Key Responsibilities:
- Answer inbound calls promptly during assigned shifts and provide a professional, empathetic caller experience
- Qualify leads using provided criteria and scripts; capture accurate intake details and disposition each call
- Schedule consultations on advisor calendars, manage callbacks, and handle light SMS/email follow-ups as needed
- Document every interaction in the CRM with complete and accurate notes; maintain up-to-date lead statuses
- Adhere to compliance, privacy, and do-not-call guidelines; avoid providing financial advice
- Meet or exceed KPIs (speed to answer, conversion to appointment, show rate support)
- Escalate urgent or high-priority leads according to defined playbooks
- Collaborate with the client team to optimize scripts, FAQs, and scheduling workflows
- Provide end-of-day and weekly performance reports
Required Qualifications:
- 2+ years of experience working in an inbound call center, reception, intake, or appointment-setting
- 2+ years of experience with proven success converting inbound interest into kept appointments
- Excellent spoken and written English with a clear, and strong active listening skills
- Proficiency with modern CRMs and VoIP/softphone tools; fast and accurate data entry
- Reliable availability to work weekends (Saturday and Sunday, 4 hours each) aligned to US time zones
Preferred Qualifications:
- Experience supporting US-based financial advisors, wealth management, or insurance teams
- Familiarity with compliance-related call handling (TCPA/DNC) and sensitive data handling
- Hands-on experience with popular CRMs, VoIP systems, and scheduling tools used by advisory firms
Required Skills & Tools:
- CRM proficiency (e.g., Salesforce, HubSpot, Zoho)
- VoIP/softphone systems (e.g., RingCentral, Aircall, Dialpad)
- Scheduling and calendaring tools (e.g., Calendly, Google Calendar, Outlook)
Schedule & Pay:
- Full-Time position; Monday - Friday 11 AM - 7 PM EST
- Fully remote role for a US based client
- Pay Range R14,000 - R16,000 per month
- Annual Increase, structured onboarding, script/SOP support, performance coaching and growth potential
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- We are hiring a recruiter who excels at the top-of-funnel stage. Do you thrive in a fast-paced environment where your communication skills directly impact hiring success? We are seeking a High-Volume Recruitment Coordinator for a major U.S.-based client in the staffing industry.
- This is a full-time, remote role where you will be the engine of our client's recruitment pipeline. Your primary responsibility will be to manage the critical first steps of candidate engagement, ensuring a high show-up rate for interviews and contributing directly to our client's time-to-fill metrics.
Your Impact in this Role:
- Drive the candidate pipeline by conducting 200-300 outbound calls daily to new applicants using an autodialer system.
- Clearly confirm interview logistics, ensuring every candidate is prepared and informed.
- Master the art of candidate engagement, effectively communicating the opportunity to boost interview attendance.
- Serve as the first point of contact, professionally answering candidate questions about the interview process.
- Maintain impeccable data integrity by updating candidate statuses and call outcomes in the client’s Applicant Tracking System (ATS).
- Consistently achieve daily and weekly targets for confirmed interview appointments, playing a key role in our recruitment success.
What You Bring to the Table:
- Required: 2+ years of experience in high-volume recruiting (agency or bulk recruitment preferred), sourcing, or HR coordination.
- Required: 1+ years of proven success in a work-from-home role.
- Required: Must be a resident of and currently located in South Africa.
- Expertise in managing a high-volume candidate pipeline and working with targets.
- An engaging, professional, and persistent communication style perfect for candidate outreach.
- Fluent English with business-level proficiency.
- The focus and self-discipline to excel in a repetitive, metrics-driven environment.
Required Skills & Tools:
- Modern and reliable computer (desktop or laptop) capable of handling web-based calling applications.
- Stable, high-speed primary internet connection with a reliable backup solution (e.g., mobile hotspot, secondary ISP).
- High-quality headset with a noise-canceling microphone.
- Quiet, private, and distraction-free workspace.
Schedule & Pay:
- Full-time position; 8am to 5pm (EST CST PST) US Time Zone.
- This is a fully remote job for the U.S.-based company.
- Pay ranges from R12,000 to R15,000 per month
- Annual raises and Attendance Bonus offered.
- Commission bonus based on KPI’s available after training / onboarding completion
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- We are hiring a results-driven communicator with a knack for turning leads into scheduled appointments? Do you excel in a high-volume, target-oriented sales or telemarketing environment? We are hiring a Talent Engagement Specialist for a major U.S.-based client to connect qualified job applicants with hiring managers.
- This is a full-time, remote role that functions like an appointment setter for the recruitment world. You will be responsible for "selling" applicants on attending their interviews, using your persuasive skills to ensure a high conversion rate from application to interview.
Your Mission:
- Execute a high volume of outbound calls (200-300 daily) to a warm list of job applicants using an autodialer.
- Effectively pitch the value of the interview opportunity to confirm the appointment and generate excitement.
- Clearly qualify the applicant's intent and confirm all necessary details for their scheduled interview.
- Overcome objections and answer basic questions to secure a commitment from the applicant to attend.
- Meticulously track your pipeline by updating applicant statuses and call outcomes in our client's CRM/tracking system.
- Crush your daily and weekly targets for confirmed appointments, driving the entire hiring process forward.
- Maintain a high-energy, positive, and professional demeanor to represent our client effectively.
Qualifications of a Top Performer:
- Required: 2+ years of experience in high-volume inside sales, telemarketing, lead generation, or appointment setting.
- Required: 1+ years of experience working effectively from a home office.
- Required: Must be a resident of and currently located in South Africa.
- A confident, persuasive, and engaging personality with a hunter mentality.
- Resilience and motivation to stay focused and cheerful while making a high number of dials.
- Exceptional verbal communication and interpersonal skills.
- Fluent English with business-level proficiency.
Required Skills & Tools:
- Modern and reliable computer (desktop or laptop) capable of handling web-based calling applications.
- Stable, high-speed primary internet connection with a reliable backup solution (e.g., mobile hotspot, secondary ISP).
- High-quality headset with a noise-canceling microphone.
- Quiet, private, and distraction-free workspace.
Schedule & Pay:
- Full-time position; 8am to 5pm (EST CST PST) US Time Zone.
- This is a fully remote job for the U.S.-based company.
- Pay ranges from R12,000 to R15,000 per month
- Annual raises and Attendance Bonus offered.
- Commission bonus based on KPI’s available after training / onboarding completion
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- We are looking for someone who has a passion for providing exceptional service and guidance. Are you skilled at managing high volumes of customer interactions with a positive and professional attitude? We are hiring a Candidate Experience Specialist to support a major U.S.-based client in the recruitment industry.
- This is a full-time, remote role where you will be the first friendly and professional voice that job applicants hear. You'll use your top-tier communication skills to ensure every applicant has a clear, positive, and seamless experience as they move toward their interview.
Your Role in Delivering an Excellent Candidate Experience:
- Serve as the first point of contact, making 200-300 outbound calls daily to job applicants using our streamlined autodialer system.
- Provide clear and helpful information, confirming interview dates, times, and locations to ensure candidates feel supported.
- Proactively and enthusiastically encourage applicants to attend their interviews, answering any initial questions they may have.
- Accurately document every interaction, updating applicant statuses and call outcomes in our client's tracking system.
- Consistently meet daily and weekly goals for confirmed appointments, directly contributing to the team's success.
- Maintain a positive, friendly, and professional demeanor on every call, representing our client with excellence.
What Makes You a Great Fit:
- Required: 2+ years of experience in a high-volume customer service, call center, or client support role.
- Required: 1+ years of experience thriving in a remote work environment.
- Required: Must be a resident of and currently located in South Africa.
- An upbeat, engaging personality with outstanding phone etiquette.
- The ability to stay motivated, cheerful, and focused while performing repetitive tasks.
- Exceptional verbal communication skills and a talent for building rapport quickly.
- Fluent English with business-level proficiency.
Required Skills & Tools:
- Modern and reliable computer (desktop or laptop) capable of handling web-based calling applications.
- Stable, high-speed primary internet connection with a reliable backup solution (e.g., mobile hotspot, secondary ISP).
- High-quality headset with a noise-canceling microphone.
- Quiet, private, and distraction-free workspace.
Schedule & Pay:
- Full-time position; 8am to 5pm (EST CST PST) US Time Zone.
- This is a fully remote job for the U.S.-based company.
- Pay ranges from R12,000 to R15,000 per month
- Annual raises and Attendance Bonus offered.
- Commission bonus based on KPI’s available after training / onboarding completion
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- We are hiring a Remote Office Manager for an owner-operated small business in the home services (roofing) industry. This is a Full-Time remote role for an Australia-based client. The role is focused on managing the end-to-end client journey, including inbound phones, scheduling, CRM updates, and administrative/bookkeeping support.
Key Responsibilities:
- Answer and triage 10–15 inbound calls per day; provide excellent customer service and route/resolve inquiries
- Manage calendars; schedule site visits, inspections, and follow-ups
- Maintain accurate records in CRM platforms (job statuses, notes, tasks)
- Coordinate with the bookkeeper; assist with Xero tasks such as basic reconciliations and invoicing support
- Prepare and send basic quotes or documentation as directed
- Maintain and improve SOPs, templates, and administrative documentation
- Perform data entry, inbox management, and generate simple reports
- Confirm appointments and gather client details to support smooth operations
Required Qualifications:
- 3+ years of experience in office administration, office manager, or executive assistant roles
- 2+ years of experience in the trades/home services or construction industry
- Proven experience handling inbound phones and customer inquiries
- Strong scheduling, calendar management, and coordination skills
- Familiarity with bookkeeping support; Xero experience required
Preferred Qualifications:
- 2+ years experience with Service M8 and Xero
- 2+ years experience with GoHighLevel (GHL) or similar CRMs
Required Skills & Tools:
- ServiceM8
- GoHighLevel (GHL)
- Xero
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- Cherry Assistant and HireSava are looking for a detail-oriented and proactive Sales and Operations Assistant to support daily operations, lead management, and CRM upkeep. You’ll handle incoming inquiries, follow up with leads, keep our CRM organized, and assist with sales and marketing workflows. This role is ideal for someone who enjoys structure, communication, and working behind the scenes to keep a business running smoothly.
Key Responsibilities
Lead Management & Sales Support
- Respond promptly to contact form inquiries from Cherry Assistant and HireSava.
- Reach out to new HireSava users who have not subscribed or posted jobs.
- Manage and respond to inbound leads from outbound LinkedIn and email campaigns.
- Schedule discovery calls or demos for potential clients with the CEO.
- Follow up with no-shows and reschedule missed appointments.
CRM Management & Data Hygiene
- Keep the CRM (GoHighLevel) clean and organized by removing duplicates and updating contact details.
- Maintain accurate deal stages, tags, and notes.
- Create smart lists and saved filters for follow-ups and pipeline tracking.
- Audit and update data weekly to ensure automations and campaigns run correctly.
Marketing & Job Posting
- Repost HireSava jobs to LinkedIn and Indeed to expand candidate visibility.
- Import qualified candidates from Indeed into HireSava.
- Assist in preparing and uploading outbound prospect lists.
- Support partner and affiliate outreach by maintaining accurate contact records.
Client & Candidate Onboarding
- Set up new Cherry Assistant clients in GoHighLevel, Webflow, and other internal tools.
- Ensure onboarding checklists are completed and systems are provisioned correctly.
- Help manage documentation, forms, and initial communication during onboarding.
Reporting & Analysis
- Prepare weekly reports summarizing new leads, follow-ups, booked calls, and conversions.
- Track metrics by lead source (Cherry, HireSava, LinkedIn, email, etc.).
- Identify leads or clients that need re-engagement.
General Administrative Support
- Handle data entry, cleanup, and migration tasks.
- Update internal SOPs when workflows change.
- Research competitors, potential partners, and market trends.
- Monitor automation tools like n8n or Zapier for issues.
Qualifications
- Excellent written and verbal English communication.
- Experience with CRM platforms such as GoHighLevel, HubSpot, or similar.
- Strong organizational and multitasking skills.
- Comfortable with outbound communication and appointment setting.
- Experience with LinkedIn, Google Workspace, and Indeed.
- Prior experience in sales support, operations, or virtual assistance preferred.
- Reliable internet connection and consistent weekday availability.
Compensation
- R12,000 ZAR - R16,000 ZAR per month
- US hours - 9am to 5pm PST (6pm to 2am SAST)
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- We are hiring an Accountant for a professional services company in the health care industry dealing with mental health & wellness services.. This is a Full-Time remote role for a U.S.-based company. The Accountant is responsible for managing the financial operations of a growing medical facility, ensuring accurate accounting, compliance with healthcare regulatory standards, and timely reporting. This role oversees daily accounting functions, financial oversight, revenue cycle support, budgeting, and internal controls. The ideal candidate is detail-oriented, proactive, and experienced in healthcare financial management, including payor billing, cost accounting, and compliance with GAAP.
Key Responsibilities:
- Prepare and maintain accurate general ledger entries, journal entries, and monthly account reconciliations.
- Categorize daily transactions in Quickbooks and Bill.com system
- Prepare AP for CFO to review and process
- Assist Billing department to post payments received daily.
- Produce timely monthly, quarterly, and annual financial statements (P&L, Balance Sheet, Cash Flow).
- Ensure compliance with GAAP and internal financial policies.
- Maintain fixed asset schedules, depreciation, and capitalization policies.
- Assist with annual audits, tax filings, and external financial reviews.
- Oversee and manage all day-to-day accounting operations, including A/R, A/P, payroll, and cash management.
- Develop and strengthen internal controls to safeguard facility assets and ensure regulatory compliance.
- Manage cash flow forecasting, monthly close, and financial budgeting processes.
- Lead continuous improvement initiatives to streamline accounting workflows and improve financial accuracy.
- Support CFO/executive leadership in strategic and operational decisions through financial analysis.
- Collaborate with billing and credentialing teams to ensure accurate revenue posting and payor reconciliation.
- Monitor daily cash receipts, insurance payments, and patient payments.
- Perform monthly reconciliation of EOBs, insurance claims, and adjustments.
- Identify billing trends, underpayments, denials, and escalate issues for correction.
- Ensure compliance with Medicare, Medicaid, and commercial insurance billing guidelines.
- Collaborate with billing and credentialing teams to ensure accurate revenue posting and payor reconciliation.
- Monitor daily cash receipts, insurance payments, and patient payments.
- Perform monthly reconciliation of EOBs, insurance claims, and adjustments.
- Identify billing trends, underpayments, denials, and escalate issues for correction.
- Ensure compliance with Medicare, Medicaid, and commercial insurance billing guidelines.
Required Qualifications:
- Bachelor’s Degree in Accounting, Finance, or related field.
- 3–7 years of experience in accounting or controller-level responsibilities.
- 3+ years of experience utilizing GAAP standards
- 3+ years experience in healthcare, medical billing, or a multisite clinical environment
- 3+ years experience using accounting software (e.g., QuickBooks, Sage, NetSuite) and advanced Excel skills.
- 3+ years of experience analyzing financial data & identifying variances
Preferred Qualifications:
- CPA, CMA, or MBA.
- 1+ years experience with revenue cycle management, EHR/EMR systems (e.g., KIPU, Athena, Kareo), or billing software.
- 1+ years of experience with Healthcare Systems
- 3+ years of experience working with healthcare billing or revenue cycle management tools
- 3+ years of relevant work experience in behavioral health, outpatient clinics, hospitals, or multi-site practices
Required Skills & Tools:
- 2+ years experience in QuickBooks Online, Microsoft Excel, and Google Workspace (Sheets, Docs, Drive).
- Experience using accounting and financial management tools.
- Comfortable working with cloud-based systems and communication tools like Slack or Zoom.
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- We are seeking a well spoken and organized Talent Acquisition Specialist/Recruiter to join our team on a full-time basis. The ideal candidate should enjoy talking to various people, learning about new business models, and working hands on with clients and candidates to ensure the best match.
Key Responsibilities:
- Talent Sourcing: Find candidates through job boards, social media, referrals, and professional networks.
- Candidate Screening: Review resumes, run initial interviews, and evaluate skills, past experience, and role fit.
- Pipeline Management: Keep applicants organized, update our tracking system, and maintain steady movement through each stage.
- Relationship Building: Stay in regular contact with candidates and internal teams. Support clear communication throughout the hiring cycle.
- Onboarding Support: Coordinate background checks, gather needed documents, schedule training sessions, and help new hires settle in smoothly.
- Performance Review: Monitor key recruiting numbers and provide feedback on what is working and what needs attention.
- Compliance: Follow all employment rules and guidelines during each step of the recruiting process.
Qualifications:
- College degree
- Minimum of 2 years of experience in recruitment, preferably in a remote or virtual setting
- Proficiency in applicant tracking systems and other recruitment software.
- Based in South Africa
- Familiarity using LinkedIn and Indeed for recruiting
- Enjoys meeting people and learning about different businesses
- Strong organizational and time-management skills
- Ability to work independently and as part of a team
- Native level English speaker with fluency in written and verbal communication
- Tech-savvy with the ability to quickly learn and utilize new software and tools
Hours & Pay:
- Full-time US hours: 6pm to 2am SAST
- 14000.00 ZAR - 18000.00 ZAR per month (excluding commissions, bonuses)
- Bi-weekly pay with annual bonuses and raises
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- We are seeking a highly organized and proactive Senior Executive Assistant to provide comprehensive administrative and operational support to the CEO and executive team. This role is critical in ensuring smooth daily operations across multiple business units by managing complex schedules, coordinating cross-functional tasks, supervising deliverables from other remote team members, and handling a blend of business and personal responsibilities with discretion. The Executive Assistant will serve as the central point of contact for the CEO, helping manage workload, drive task completion, and enable strategic focus.
Key Responsibilities:
Executive and Operational Support:
- Manage complex calendars and agendas for the CEO and leaders of six subsidiary companies, including scheduling, confirming, and rescheduling meetings with accurate or other meeting links.
- Join meetings alongside the CEO, take minutes, and send post-meeting action lists or task recaps to the team.
- Track emails and follow up on pending communications to ensure timely responses and task completion.
- Review and prepare documents, presentations, and basic artwork or decks when needed.
- Provide regular updates to the CEO and ensure clear communication on all pending tasks and priorities.
Team Coordination:
- Act as the coordination point between the CEO and other virtual assistants, ensuring that payroll inputs (timesheets, invoices) and other deliverables are submitted on time.
- Consolidate data from other assistants before passing it to the CEO for payment processing.
- Liaise with internal teams and external stakeholders as needed, ensuring instructions and priorities are clearly relayed.
Administrative & Personal Tasks:
- Handle administrative tasks such as:
- Opening bank accounts
- Preparing and organizing documents for visa applications
- Managing property, vehicle, and health insurance renewals
- Processing personal purchases and tracking expenses
- Coordinate recurring household and office services (e.g., AC maintenance, pest control, grocery scheduling).
- Liaise with the executive driver for pick-ups, deliveries, and other transport requirements.
Logistics & Recruitment:
- Oversee logistics for international shipments, including furniture orders and freight forwarding.
- Support recruitment processes including sourcing, coordinating interviews, and onboarding overseas hires.
Required Qualifications:
- 5+ years of proven experience as an Executive Assistant or in a similar administrative support role
- Strong organizational and project coordination skills
- Excellent verbal and written communication skills
- High level of integrity, initiative, and attention to detail
- Ability to prioritize tasks, meet deadlines, and handle sensitive information
- Comfortable working in a fast-paced and dynamic environment
- Familiarity with remote collaboration and productivity tools
Required Skills/Tools:
- Google Workspace (Calendar, Mail, Drive), Zoom
- Trello, Notion
- Zoho People
- Time Doctor for timekeeping
- JustCall for VoIP calls (mainly for US business)
- Executive calendar management and scheduling
- Task coordination and follow-through
- Recruitment assistance and onboarding support
- Travel and logistics coordination
- Document preparation, deck/presentation support, and light design work
- Excellent organizational, communication, and multitasking skills
- Ability to work independently and maintain confidentiality
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- We are seeking a full-time E-Commerce Paid Media Specialist to help grow our client's direct-to-consumer brand by managing and optimizing paid advertising campaigns across Google, Facebook and Instagram, while also supporting email marketing campaigns through Klaviyo.
Key Responsibilities:
Pay-per-click (PPC) Management:
- Plan, launch, optimize and scale PPC campaigns across:
- Google Ads
- Facebook & Instagram Ads
- Amazon Advertising
- Monitor performance metrics, identify optimization opportunities, and implement strategies to increase ROAS and drive DTC website sales.
- Collaborate with the business owner to propose new paid channels or testing opportunities as the brand evolves.
Email Marketing (Klaviyo):
- Create and schedule email campaigns supporting promotions, product launches, and customer nurturing.
- Build and maintain automated flows (welcome series, abandoned cart, post-purchase, etc.).
- Analyze email metrics and recommend improvements to increase engagement and conversions.
E-commmerce Support:
- Work within a Shopify environment to ensure campaigns align with site updates and promotional calendars.
- Coordinate with internal teams/VA as needed; no client-facing responsibilities required.
Reporting & Analysis:
- Work within a Shopify environment to ensure campaigns align with site updates and promotional calendars.
- Coordinate with internal teams/VA as needed; no client-facing responsibilities required.
Required Qualifications:
- 3+ years of proven experience in paid media management, ideally within e-commerce or direct to consumer brands.
- 2+ years working knowledge of Klaviyo email marketing, including campaign creation and flows.
- 2+ experience working with Shopify websites.
- 2+ years demonstrated experience running PPC campaigns on Google, Facebook/Instagram, and Amazon Advertising.
- Strong analytical skills and familiarity with data-driven optimization.
- Ability to work independently and manage specialized tasks without the need to oversee a team.
- Excellent communication and organizational skills.
Required Skills/Tools:
- Shopify
- Klayvio
- Google Ads, Instagram, Facebook
- Amazon Ads
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- We are looking for an intern to work with both Cherry Assistant and HireSava. The role will involve working directly with the CEO and CTO and you'll experience hands on learning with exposure to recruiting and startups. You will handle repeatable work that keeps recruiting and client workflows running smoothly. If successful in this internship, you may be offered a full-time job with Cherry Assistant or HireSava.
Responsibilities
- Respond promptly to inbound contact form inquiries from Cherry Assistant and HireSava
- Reach out to new HireSava users who have not subscribed or posted jobs
- Manage and respond to inbound leads from LinkedIn and email outreach campaigns
- Schedule discovery calls and demos directly on the CEO calendar
- Follow up with no shows and reschedule missed meetings
- Maintain a clean and accurate CRM in GoHighLevel
- Remove duplicate records and update contact details as needed
- Keep deal stages, tags, and notes accurate and up to date
- Create saved lists and filters for follow ups and pipeline tracking
- Audit CRM data weekly to ensure automations and campaigns function correctly
- Repost HireSava job listings to LinkedIn, Indeed, and relevant social groups
- Import qualified candidates from external job platforms into HireSava
- Assist with preparing and uploading outbound prospect lists
- Support partner and affiliate outreach by keeping contact records organized
What We Are Looking For
- Strong organization and attention to detail
- Clear written communication skills
- Comfortable working with CRMs, spreadsheets, and online tools or willing to learn quickly
- Reliable follow through and comfort handling repetitive tasks
- Interest in startups, recruiting, operations, or SaaS businesses
Nice to Have
- Experience with GoHighLevel, LinkedIn, or job boards such as Indeed
- Interest in recruiting, sales operations, or startup roles long term
Hours and Pay
- Part time role at 20 hours per week; Five days per week with four to five hours per day
- Paid internship; 3,000 ZAR per month
- Opportunity to increase hours and pay based on performance
Method of Application
Use the link(s) below to apply on company website.
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