Sales and Operations Assistant at Cherry Assistant

• Cherry Assistant and HireSava are looking for a detail-oriented and proactive Sales and Operations Assistant to support daily operations, lead management, and CRM upkeep. You’ll handle incoming inquiries, follow up with leads, keep our CRM organized, and assist with sales and marketing workflows. This role is ideal for someone who enjoys structure, communication, and working behind the scenes to keep a business running smoothly.

Key Responsibilities
Lead Management & Sales Support

• Respond promptly to contact form inquiries from Cherry Assistant and HireSava.
• Reach out to new HireSava users who have not subscribed or posted jobs.
• Manage and respond to inbound leads from outbound LinkedIn and email campaigns.
• Schedule discovery calls or demos for potential clients with the CEO.
• Follow up with no-shows and reschedule missed appointments.

CRM Management & Data Hygiene

• Keep the CRM (GoHighLevel) clean and organized by removing duplicates and updating contact details.
• Maintain accurate deal stages, tags, and notes.
• Create smart lists and saved filters for follow-ups and pipeline tracking.
• Audit and update data weekly to ensure automations and campaigns run correctly.

Marketing & Job Posting

• Repost HireSava jobs to LinkedIn and Indeed to expand candidate visibility.
• Import qualified candidates from Indeed into HireSava.
• Assist in preparing and uploading outbound prospect lists.
• Support partner and affiliate outreach by maintaining accurate contact records.

Client & Candidate Onboarding

• Set up new Cherry Assistant clients in GoHighLevel, Webflow, and other internal tools.
• Ensure onboarding checklists are completed and systems are provisioned correctly.
• Help manage documentation, forms, and initial communication during onboarding.

Reporting & Analysis

• Prepare weekly reports summarizing new leads, follow-ups, booked calls, and conversions.
• Track metrics by lead source (Cherry, HireSava, LinkedIn, email, etc.).
• Identify leads or clients that need re-engagement.

General Administrative Support

• Handle data entry, cleanup, and migration tasks.
• Update internal SOPs when workflows change.
• Research competitors, potential partners, and market trends.
• Monitor automation tools like n8n or Zapier for issues.

Qualifications

• Excellent written and verbal English communication.
• Experience with CRM platforms such as GoHighLevel, HubSpot, or similar.
• Strong organizational and multitasking skills.
• Comfortable with outbound communication and appointment setting.
• Experience with LinkedIn, Google Workspace, and Indeed.
• Prior experience in sales support, operations, or virtual assistance preferred.
• Reliable internet connection and consistent weekday availability.

Compensation

• R12,000 ZAR - R16,000 ZAR per month
• US hours - 9am to 5pm PST (6pm to 2am SAST)