Estate and Administration Manager (73513) at Ntice Sourcing Solutions

Job Description

• Our client, a residential estate management association on the KwaZulu Natal North Coast is seeking an experienced Estate and Administration Manager to oversee the prestigious estate's day-to-day administration, governance, financial controls and resident services 
• This is a senior management opportunity for a hands-on, organised and commercially astute professional who can work closely with the Board of Directors, manage employees and service providers, and ensure effective governance, sound financial controls and professional service delivery 

Minimum Requirements

• A relevant diploma or degree in Business Administration, Finance, Property Management, Governance or a related field. Substantial directly relevant senior-level experience demonstrating equivalent competence will also be considered.
• At least five years of relevant management experience, ideally within a homeowners' association (HOA), residential estate, sectional-title environment, property portfolio or similarly regulated service organisation.
• Proven experience in budgeting, financial reporting, procurement controls, contract administration, staff management and Board or committee support.
• Working knowledge of corporate governance, the Companies Act, CSOS requirements, POPIA, PAIA and applicable labour requirements.
• Strong written and verbal English communication skills, sound numeracy and good digital literacy.
• Experience using financial, document-management and reporting systems.
• A valid driver's licence and the ability to respond to authorised operational requirements outside normal working hours. 

Key Responsibilities

• Governance and Board Support: Prepare Board packs, management reports, agendas and action registers. Ensure that Board resolutions are implemented, and that statutory records, policies and compliance requirements are maintained.
• Financial Management and Controls: Coordinate budgets, review management accounts, monitor expenditure and financial variances, and oversee procurement processes and internal financial controls.
• Administration and Systems: Maintain accurate, secure and accessible records, contracts, registers and reporting systems. Implement effective administrative processes and action-tracking mechanisms.
• People Management: Supervise employees, manage performance, coordinate training and promote a culture of accountability, integrity and professionalism.
• Service Provider Management: Oversee contracted service providers, monitor performance against agreed service levels, coordinate procurement and escalate non-performance where necessary.
• Resident and Stakeholder Relations: Manage resident enquiries and complaints, ensure consistent communication, and maintain constructive relationships with relevant external stakeholders.
• Risk and Compliance: Maintain risk and insurance registers, support audit processes, monitor compliance deadlines and escalate material risks and incidents appropriately. 

Preferred Experience and Competencies

• Experience managing multiple service providers, substantial budgets and direct reports.
• A track record of implementing governance improvements, audit recommendations, procurement controls and effective administrative systems.
• Relevant professional training in governance, property or community-scheme management, finance, labour relations, risk management or project management.
• High levels of integrity, independence, discretion and sound judgement.
• Strong organisational, analytical and problem-solving abilities.
• The ability to prepare clear, accurate and decision-focused reports for a Board of Directors.
• A firm but fair approach to stakeholder management, with excellent follow-through and attention to detail.

 The Ideal Candidate

• The successful candidate will be a mature and accountable manager who combines strong administrative and financial acumen with sound governance practices and excellent interpersonal skills.
• They will be comfortable operating in a stakeholder-sensitive environment, exercising independent judgement, maintaining confidentiality and ensuring that decisions are implemented consistently and professionally.