Dental Insurance Coordinator at Cherry Assistant

• We are hiring an Dental Insurance Coordinator for a modern private dental practice in the aesthetic and general dentistry industry. This is a full-time remote role for a U.S.-based company. This role is ideal for someone who is experienced in dental insurance coordination, fluent in English, and confident managing U.S.-based claims, verifications, and insurance follow-ups independently.

Key Responsibilities:

• Verify dental insurance coverage and benefits prior to patient appointments
• Submit insurance claims with accurate documentation and dental coding
• Follow up on unpaid or denied claims and resolve issues with insurance providers
• Obtain pre-authorizations and handle insurance-related correspondence
• Collaborate with dental providers to ensure accurate treatment coding and claim documentation
• Keep detailed records in dental practice software regarding insurance activity
• Answer patient questions related to insurance coverage and claims professionally

Required Qualifications:

• Minimum 2 years of experience as an Insurance Coordinator for a dental or medical company
• Previous experience working with dental practices
• University degree
• Fluent in written and spoken English
• Proven experience with verifying insurance, submitting claims, managing denials, and communicating with providers
• Background in aesthetic or general dentistry settings

Preferred Qualifications:

• Familiarity with U.S. dental insurance plans (especially PPO)
• Understanding of CDT dental coding
• Prior remote work experience with international dental offices
• Experience working in private practice or boutique dental environments

Required Skills & Tools:

• Dental practice software (e.g., Dentrix, Open Dental, Eaglesoft)
• Google Workspace (Docs, Sheets, Gmail)
• Slack, Zoom
• Strong data entry and documentation skills
• Excellent written and verbal communication

Schedule & Pay:

• Full-time position
• Philippines or South Africa based
• Working U.S. time zone (PDT/PST)
• This is a fully remote job for a U.S.-based company
• Pay ranges from ₱42,000–₱53,000 PHP or R14,000–R16,000 ZAR per month, depending on experience and skill
• Annual raises, bonuses, paid holidays, and PTO

System Requirements:

• Internet speed of at least 20 Mbps
• Computer with a 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Windows 10 or newer, or Mac OS X 10.10 or newer
• HD 720p webcam