Upskilling & Agile Acceleration Manager at The Heineken Company

Purpose

The Upskilling and Agile Acceleration Manager is a key leadership role, responsible for leading the development and implementation of upskilling programs and agile methodologies for the organization. This position will work closely with the Agile Coach leading digital upskilling by identifying skill gaps within the team as well as developing the required programs to improve delivery and efficiency.

As the manager responsible for the scrum masters, this position will be responsible for the collation of the over D&T delivery programme and ICT resource management with relevant managers.

Responsibilities

• Drive the adoption of agile methodologies within the team and initiatives across all functions.
• Identify a standard set of Agile metrics, revise project templates, set up communities of practice and update processes.
• Accountable for Scrum of Scrums and overall ICT programme and resource view
• Maintain dashboard for Agile maturity metrics and work with Agile Coach to align on assessment.
• Responsible for measuring and tracking sprint-related output metrics and updating relevant stakeholders.
• Own maturity metrics by creating surveys and evolve for agile and non-agile teams.
• Foster a culture of continuous learning and improvement.
• Match the learning and development leads of local teams with the existing global catalogue of learning content and facilitate delivery and completion of training.
• Develop and implement upskilling programs relevant to digital concepts.
• Undertake regular gap analyses across the business to identify progress against key capability requirements and develop training programs to address them.
• Ensure that all employees are technologically savvy by learning new skills and quickly developing the knowledge and ability to become experts.
• Stay ahead of change, by identifying and developing new skills that will be needed to remain effective in a fast-moving world. 
• Facilitate coaching sessions with Agile coaches to share best practices, discuss challenges, and provide feedback.
• Develop and maintain relationships with key stakeholders and other departments within the organization.

Experience and Education

• Bachelor or Master’s degree in relevant field
• 5+ years of work experience with experience in supporting Agile transformation.
• Proven experience in SAFe/Scaled Agile methodologies
• Proven experience in developing and delivering upskilling programs
• Knowledge and experience working with or in Agile teams and understanding of practices
• In-depth knowledge of learning technology and innovation trends, various delivery channels/ formats, what effective learning delivery looks like and how to measure it.
• Experience in change management and process improvement activities, designing scalable solutions and implementing these at pace and at scale. Excellent communication and stakeholder management skills