Utilities Project Officer at Shoprite Group of Companies

Purpose of the Job    

• The Project Officer coordinates and supports the execution of the Group’s utilities monitoring and intelligence programme by managing utilities-related projects, ensuring accurate data, enabling optimisation initiatives, and maintaining effective cost and consumption oversight.
• The role applies utilities knowledge, project coordination skills, and cross-functional engagement to deliver savings, enhance operational efficiency, and support the Group’s sustainability and cost-management objectives.

Job Objectives    

Project Coordination & Operational Support

• Supports the planning, tracking, and execution of utilities-related projects under the direction of the Senior Project Manager.
• Coordinates project activities, tasks, and documentation across tariff conversions, metering initiatives, and utilities investigations.
• Monitors progress on assigned activities and escalates risks, delays, or issues to the project manager as required.

Financial & Procurement Administration

• Provides Procure-to-Pay support, including quotation requests, purchase order processing, and invoice capturing and verification.
• Assists with utilities invoice variance investigations and supports recovery of over-charges and correction of back-charges.
• Handles supplier and payment queries, ensuring accurate records and timely resolution.

Data Management & Reporting Support

• Maintains utilities project data, including continuous updates to smart metering platforms and supporting documentation.
• Ensures data accuracy, completeness, and version control for project-related records.
• Prepares operational reports and data extracts to support project tracking and utilities analysis.

Stakeholder & Service Provider Coordination

• Acts as a coordination point between the Utilities function, internal teams, external service providers, and clients.
• Supports communication flow by logging issues, tracking actions, and following up on outstanding items.
• Manages IT and Field Services liaison and equipment logistics administration in support of utilities activities.

Query Support

• Responds to utilities-related queries in a professional and structured manner.
• Ensures feedback is coordinated, accurate, and aligned with agreed processes and timelines.
• Escalates complex technical or commercial matters appropriately.

Qualifications    

• Grade 12 with Mathematics (NQF Level 4) - (essential)
• Administrative or technical qualification/certification (NQF Level 6) – (desirable)

Experience    

• +2 years’ experience in financial or administrative support or similar role – (essential)
• Experience in a utilities or infrastructure environment – (desirable)

Knowledge and Skills    

• Exposure to SAP ERP or similar enterprise systems – (essential)

Closing Date    

• 2026/04/07