Fresh Jobs at Absa Group

Job Summary

• User Experience designers are responsible for interaction design on projects as well as project and stakeholder management. User Experience Designers at AVP level are expected to be well-practised practitioners within their design discipline. They will need to competitively position Absa’s user experience through activities that improve the usability, usefulness, and desirability of the user experience, in line with the overall Group, Segment, Product and Marketing objectives.

Job Description
Are you passionate about all things Design? The perfect opportunity exists for you in CIB’s Design team. As a User Experience Designer you will be responsible for interaction design on projects as well as project and stakeholder management. User Experience Designers are expected to be well-practised practitioners within their design discipline. You will need to competitively position Absa’s user experience through activities that improve the usability, usefulness and desirability of the user experience, in line with the overall Group, Segment, Product and Marketing objectives. Your responsibilities will also include:

• Working with the internal clients to fully understand what the business wants and to establish clear creative briefs for projects, guiding them in a suitable direction
• Working with other partners to deeply understand the needs and characteristics of target customers
• Rigorously analysing business and customer needs alongside potential design options
• Assisting in the creation of fully-documented interaction designs, including interface specifications and other interaction design deliverables
• Assisting in clearly explaining the design approach, process and timelines to business stakeholders
• Developing scenarios, navigation models and prototypes for demonstration of concepts
   

Education And Experience Required

• Degree or diploma in a Design discipline such as product, industrial, service, interaction, digital or visual design or equivalent qualification
• NQF Level 4
• 3 years Technical experience
• Able to create and use personas and produce illustrated customer journeys
• Ability to communicate ideas through drawing, digital tools, prototyping, model making etc
• 2 years’ experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry and usability testing
• 2 years’ experience in each of the usability and software engineering cycle phases (analysis, design, implementation and deployment)
   

Qualifications

• Agile ways of working (Meets all of the requirements), Bachelor`s Degrees and Advanced Diplomas, Commercial mindset - Junior (Meets all of the requirements), Creative and innovative thinking (Meets all of the requirements), Experience in a similar environment at junior specialist level, Openness to change (Meets some of the requirements and would need further development), Reasoning (Meets all of the requirements), Software design (Meets all of the requirements)