UX Writer- Product at Yoco

IDEAL CANDIDATE | WHAT YOU WILL BE DOING:

• Work across our apps to write persuasive, compelling copy that makes the complicated sound intriguing and the simple sound smart.
• Turn financial and technology jargon into accessible language.
• Help us work through information architecture and hierarchies, and name things.
• Edit blog posts and other long-form writing, using clear writing and structure to reveal flaws in thinking and to suggest improvements.
• Be autonomous. You’ll collaborate with product designers, user experience experts, researchers and our brand and product marketing teams, but it’ll be up to you to prioritise and sequence work based on impact.

IDEAL CANDIDATE | WHAT ARE WE LOOKING FOR?

Yoco encourages applications from people with diverse backgrounds. We value inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can. If you need adjustments to our interview process, please let us know. 

• You can demonstrate an exceptional, diverse portfolio of work that spans both long and short form writing, ideally in plain language. You have created copy for successful software applications and websites. 
• You are someone who loves words and wields them well. Storytelling is your forte, yet you appreciate brevity and can make things simple.
• You can flex your writing and adjust your language and tone based on medium and audience. 
• You’re anti-jargon and corporate speak. You are a champion for great writing practices with the rest of the team and organisation.
• You are a strong presenter who can articulate ideas clearly and passionately; not just on the page, but also in person.
• You have an irreverent sense of humour.

Nice to have

• You own or have owned a small business, and get the daily entrepreneurial hustle.
• You can speak and write proficiently in more than one language spoken in Africa.

THE YOCO FORMULA - HOW WE CREATE VALUE

The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.

Core Values - Our way of working to create value & grow

• Stay Connected
• Make Space to Explore
• Keep it Simple
• Master your Craft

Leadership Principles - How we show up, engage & treat each other

• Get to know each other personally
• Say what you think and challenge me directly
• Be courageous and focus forward
• Don’t let ego get in the way

To support this, we have built a role-based organisation where every individual is given the space to focus and develop their innate strengths. Everyone at Yoco has the opportunity to lead a project and become a specialist, enabling flexibility, collaboration and accountability at all levels. You will be working with a diverse, motivated and skilled team who will continuously stretch you as an individual. To learn more about our culture, go to our #YocoLife page or subscribe to our Exposure Gallery.

Join us on a meaningful journey at Yoco, and help enable our merchants to thrive through Open Commerce!

Please note…

Yoco encourages applicants from diverse backgrounds to apply. Open positions at Yoco are competitive and we often receive high volumes of applicants. If you have not received further updates on your application after three weeks, you’re welcome to request feedback.