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Here at Yoco we want to make it easier for small business owners to do business. We’re all about simplifying the complicated things so that they’re smooth, easy and clever where it matters most - your sales.
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ROLE | WHAT YOU WILL BE DOING?
Your key responsibilities will be to:
- Ideate and develop outstanding technical solutions to support company goals
- Translate functional requirements into technical requirements
- Daily development activities, focused on designing and building high-performance, reusable, and reliable Apex code with best practices
- Oversee deployment processes and Staging-sandbox management
- Assist to troubleshoot complex Salesforce issues to resolution
- Ensure the best possible quality of the application
- Write test classes for the class that you develop and ensure more than 80% code coverage
- Identify bugs and align with requirements during debugging
- Test bug fixes to make sure they work as per requirements, then deploy them to production
- Improve platform code performance, security, scalability by identifying process bottlenecks, data issues, and inconsistencies
- Work with System Specialists, and Business Analysts to determine CRM needs and help implement best practices
IDEAL CANDIDATE | WHAT ARE WE LOOKING FOR?
Key requirements to perform responsibilities:
- 5+ years experience in Salesforce development, supporting enterprise scale solutions.
- Development experience using Process Builder, Flows, Apex, Triggers, Visualforce, Lightning Components, Web Services, and Salesforce API (REST/SOAP/MetaData).
- Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements
- Experience integrating the Salesforce platform with our systems using third-party APIs and other back-end programming languages.
- Skills developing customer-facing interfaces using HTML, CSS, JavaScript and UI frameworks within Visualforce pages or Lightning components.
- Technical knowledge of Salesforce.com platform capabilities, functionalities, and limitations specifically around governor limits and best practices.
...Even better:
- BSc Computer Science or equivalent is highly encouraged.
- Experience in the payments industry.
- Experience in a consulting or high growth, tech environment.
- Certified Salesforce Advanced Administrator and Developer (Application, Platform).
- Exceptional problem solving ability.
THE YOCO FORMULA - HOW WE CREATE VALUE
The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.
Core Values - Our way of working to create value & grow
- Stay Connected
- Make Space to Explore
- Keep it Simple
- Master your Craft
Leadership Principles - How we show up, engage & treat each other
- Get to know each other personally
- Say what you think and challenge me directly
- Be courageous and focus forward
- Don’t let ego get in the way
To support this, we have built a role-based organisation where every individual is given the space to focus and develop their innate strengths. Everyone at Yoco has the opportunity to lead a project and become a specialist, enabling flexibility, collaboration and accountability at all levels. You will be working with a diverse, motivated and skilled team who will continuously stretch you as an individual. To learn more about our culture, go to our #YocoLife page or subscribe to our Exposure Gallery.
Join us on a meaningful journey at Yoco, and help enable our merchants to thrive through Open Commerce!
Please note…
Yoco encourages applicants from diverse backgrounds to apply. Open positions at Yoco are competitive and we often receive high volumes of applicants. If you have not received further updates on your application after three weeks, you’re welcome to request feedback.
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IDEAL CANDIDATE | WHAT YOU WILL BE DOING:
- Work across our apps to write persuasive, compelling copy that makes the complicated sound intriguing and the simple sound smart.
- Turn financial and technology jargon into accessible language.
- Help us work through information architecture and hierarchies, and name things.
- Edit blog posts and other long-form writing, using clear writing and structure to reveal flaws in thinking and to suggest improvements.
- Be autonomous. You’ll collaborate with product designers, user experience experts, researchers and our brand and product marketing teams, but it’ll be up to you to prioritise and sequence work based on impact.
IDEAL CANDIDATE | WHAT ARE WE LOOKING FOR?
Yoco encourages applications from people with diverse backgrounds. We value inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can. If you need adjustments to our interview process, please let us know.
- You can demonstrate an exceptional, diverse portfolio of work that spans both long and short form writing, ideally in plain language. You have created copy for successful software applications and websites.
- You are someone who loves words and wields them well. Storytelling is your forte, yet you appreciate brevity and can make things simple.
- You can flex your writing and adjust your language and tone based on medium and audience.
- You’re anti-jargon and corporate speak. You are a champion for great writing practices with the rest of the team and organisation.
- You are a strong presenter who can articulate ideas clearly and passionately; not just on the page, but also in person.
- You have an irreverent sense of humour.
Nice to have
- You own or have owned a small business, and get the daily entrepreneurial hustle.
- You can speak and write proficiently in more than one language spoken in Africa.
THE YOCO FORMULA - HOW WE CREATE VALUE
The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.
Core Values - Our way of working to create value & grow
- Stay Connected
- Make Space to Explore
- Keep it Simple
- Master your Craft
Leadership Principles - How we show up, engage & treat each other
- Get to know each other personally
- Say what you think and challenge me directly
- Be courageous and focus forward
- Don’t let ego get in the way
To support this, we have built a role-based organisation where every individual is given the space to focus and develop their innate strengths. Everyone at Yoco has the opportunity to lead a project and become a specialist, enabling flexibility, collaboration and accountability at all levels. You will be working with a diverse, motivated and skilled team who will continuously stretch you as an individual. To learn more about our culture, go to our #YocoLife page or subscribe to our Exposure Gallery.
Join us on a meaningful journey at Yoco, and help enable our merchants to thrive through Open Commerce!
Please note…
Yoco encourages applicants from diverse backgrounds to apply. Open positions at Yoco are competitive and we often receive high volumes of applicants. If you have not received further updates on your application after three weeks, you’re welcome to request feedback.
go to method of application »
About the job
Please note that as this is a remote based position, we are open to applications from candidates based throughout the UK and EMEA region.
The Customer Insight team is responsible for bringing new knowledge of small business owners into Yoco which informs decision making on a product and strategic level.
To do this, our work can be broad and generative, such as helping to validate if we should enter a new market; or deep and specific to a particular product as it evolves over time.
You will not only have a hand in deeply understanding a problem or opportunity but will also play an integral role in the practical application of these insights.
- Respond to the immediate needs of internal teams for customer insights.
- Tailor your qualitative and/or quantitative approach to suit the situation while maintaining the integrity of the research.
- Frame and execute qualitative and/or quantitative research using a variety of methodologies.
- Get hands-on in gathering primary data as well as leveraging existing data and knowledge.
- Take ownership of (key stages of) the research process over the course of a project.
- Work with teams to create a shared understanding of insights and how they can be applied.
- Work in cross-functional teams, with product managers, UX and product designers, to let new insights directly inform the teams' work.
Your obsession for customers helps raise the bar for customer-centricity
You are passionately contributing to building a customer-centric culture across Yoco. You work together with your team to raise the bar on user research and drive customer-centric thinking across the business and you help teams across the organisation build empathy for our customers.
- Bring in new research methodologies and ways of thinking.
- Support your team member through continuous feedback.
- Help build a shared understanding of their needs and contexts.
- Work with teams across the business to engage with users when (re)designing processes, touch points, or communication.
Your experience
This position requires someone who is deeply curious about people, able to connect the dots between what customers do, say and think, a team player, and a skilled communicator. They have a toolbox of research methodologies at their disposal but are particularly skilled in the application of these insights to the product development cycle.
- At least 2 years of user research experience in a startup, corporate or agency environment, within the innovation or product development space. Our ideal user researcher has substantial qualitative and quantitative research experience, but particularly excels in one.
- 3 Year Bachelor’s degree from a recognised University in the fields of business, design, social sciences or data analytics.
- Experienced in ethnographic interview techniques, meeting people where they are, and understanding the value of in-context research to product development and product strategy.
- A deep understanding of quantitative research methods, from surveys to A/B testing and experimentation to gather deep insights into user behaviour.
- Able to intuitively select the right methodology and adapt it to answer the research question on hand - developing the approach over time and bringing in innovative and smarter ways of conducting research.
- Strong ability to synthesise data gathered from primary research and identify themes, trends and patterns. Able to turn this into models and frameworks to bring new knowledge into the business.
- Naturally able to collaborate with internal stakeholders leveraging strong communication, written documentation, and facilitation skills.
- Able to effectively engage with a diverse range of research participants, adapting your approach to be inclusive and accessible.
- A basic understanding of UX and product design principles and how insights are used by these disciplines.
- Able to work remotely with flexibility to frequently travel when this is once again possible.
Bonus points/nice to have:
- Experience in FinTech or SME services environment.
- CX or UX design training or experience, in the digital or physical world.
- Fluent in additional South African languages.
- Formal qualitative research education (eg. Anthropology) or quantitative research education.
THE YOCO FORMULA - HOW WE CREATE VALUE
The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.
Core Values - Our way of working to create value & grow
- Stay Connected
- Make Space to Explore
- Keep it Simple
- Master your Craft
Leadership Principles - How we show up, engage & treat each other
- Get to know each other personally
- Say what you think and challenge me directly
- Be courageous and focus forward
- Don’t let ego get in the way
To support this, we have built a role-based organisation where every individual is given the space to focus and develop their innate strengths. Everyone at Yoco has the opportunity to lead a project and become a specialist, enabling flexibility, collaboration and accountability at all levels. You will be working with a diverse, motivated and skilled team who will continuously stretch you as an individual. To learn more about our culture, go to our #YocoLife page or subscribe to our Exposure Gallery.
Join us on a meaningful journey at Yoco, and help enable our merchants to thrive through Open Commerce!
Please note…
Yoco encourages applicants from diverse backgrounds to apply. Open positions at Yoco are competitive and we often receive high volumes of applicants. If you have not received further updates on your application after three weeks, you’re welcome to request feedback.
go to method of application »
About the job
Yoco's engineering team is scaling rapidly to support the ambitions of the company.
You will be a part of a close-knit, exceptionally talented team of engineers. Our engineers work in cross-functional teams gathered around missions, with a strong focus on aligning the right skills with the right problems and the right leaders to support them.
Through close collaboration and experimentation, you will have the opportunity to develop innovative solutions, and work on a wide variety of projects and technologies. Our tech stack includes Scala, Python, JavaScript, React, React Native, Kotlin, Swift, and a few more.
Yoco favours strongly autonomous thinkers, and encourages and supports skill development.
What we're looking for:
- Strong experience in one of the following: Android (Kotlin or Java), Swift or React (JS / Native)
- A passion about building tools for developers, businesses
- A passion about delivering high quality and beautiful products that are amazing for users.
- Desire to learn or expand to other platforms (we usually ask our mobile engineers to code in all languages, knowing you are probably stronger in one)
- 7+ years of professional experience as a software developer
- Exceptional problem-solving skills
- A proven passion for all things software (and some hardware)
- Strong ability to work independently while still being collaborative and inclusive
- Proven ability in taking a feature, task or product all the way from conception to completion and release
- Ability to build re-usable solutions that others can use to avoid re-inventing the wheel every time.
- BSc Computer Science or equivalent is encouraged (strong work experience can fill this gap)
Nice, but not necessary:
- Experience managing and/or leading teams technically (Tech Lead)
- Experience guiding junior developers to help you deliver solutions or help them grow and deliver solutions.
- Experience with SDK development and distribution
- Knowledge of multiple programming languages
- Experience designing and architecting products
The Yoco Formula - how we create value:
Yoco is a business built on an agile foundation, and an evolving base of core lessons and principles. We like to refer to these as the Yoco Formula. It is a validated approach to work, and a set of behaviours that create maximum value for our customers and help us grow.
Core Values - Our way of working to create value & grow.
- Stay Connected
- Make Space to Explore
- Keep it Simple
- Master your Craft
Leadership Principles - How we show up, engage & treat each other
- Get to know each other personally
- Say what you think and challenge me directly
- Be courageous and focus forward
- Don’t let ego get in the way
To support this, we have built a role-based organisation where every individual is given the space to focus and develop their innate strengths. Everyone at Yoco has the opportunity to lead a project and become a specialist, enabling flexibility, collaboration and accountability at all levels. You will be working with a diverse, motivated and skilled team that will continuously stretch you as an individual. To learn more about our culture, go to our #YocoLife page or subscribe to our Exposure Gallery.
Join us on a meaningful journey at Yoco, and help enable our merchants to thrive through Open Commerce!
Method of Application
Use the link(s) below to apply on company website.
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