Veterinary Receptionist | Western Cape, Paarl Area at Optivet

• Greet and assist clients with a welcoming smile
• Manage phone calls, appointment scheduling, and follow-ups
• Maintain accurate patient records
• Coordinate with veterinary staff to ensure smooth operations
• Handle payments and financial transactions
• Provide exceptional customer service to pet owners
• Keep the reception area clean and organised

What they're looking for

• Experienced in reception or administration, with veterinary reception experience advantageous
• A confident communicator with excellent interpersonal skills
• Highly organised, efficient and able to multitask under pressure
• Compassionate and empathetic when dealing with clients and their pets
• Professional, positive and team-oriented
• Comfortable working in a busy after-hours environment
• Able to remain calm and composed when dealing with emergencies or distressed clients