Virutal Agent Bancassurance Personal Lines at Absa

Job Summary

Forming part of a sustainable holistic Virtual Advisory practice:

• To provide new business quotes to short-term insurance clients in Personal Lines.
• To provide a solution orientated service to customers in Short-term Insurance and give advice.
   

Job Description

• To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, Product providers, Virtual Advisors and Virtual Agents) telephonically and online.
• Meet sales and/or growth targets
• Ensure that all Absa Group Compliance exams are completed timeously, and the relevant pass mark achieved.

Personal Development

• NQF level 4: Grade 12
• 60 Short-term Insurance FAIS credits at NQF Level 5
• Higher certificate in Insurance
• RE completed
• 1 Year Experience in a similar role
• Successful Fit & Proper assessment
  Knowledge & Skills:
• Knowledge of the insurance industry (Level: Solid)
• Knowledge of financial management (Level: Solid)
• Presentation Skills (Level: Solid)
• Negotiation Skills (Level: Solid)
• Interpersonal Skills (Level: Solid)
• People Management Skills (Level: Solid)
• Entrepreneurial Skills (Solid)
• Effective relationship building skills (Solid)
• Conflict Handling Skills (Solid)required

Competencies:

• Achieving personal work goals and objectives
• Analysing
• Coping with pressures and setbacks
• Entrepreneurial and commercial thinking
• Deciding and initiating action
• Delivering results and meeting customer expectations
• Persuading and influencing
• Relating and networking

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)