Job Vacancies at Ackermans

Knowledge Skills & Experience

• Excellent customer care and communication skills.
• Accurate and efficient till operating skills with a good track record of overs and unders.
• High standard of work on sales floor in terms of standards.
• Good record of attendance and punctuality.
• Consistent application of Ackermans values, policies and procedures.

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Knowledge Skills & Experience

• Excellent customer care and communication skills.
• Accurate and efficient till operating skills with a good track record of overs and unders.
• High standard of work on sales floor in terms of standards.
• Good record of attendance and punctuality.
• Consistent application of Ackermans values, policies and procedures.

go to method of application »

Knowledge, Skills & Experience

Customer Service

• Excellent customer care and communication skills.
• Ability to engage positively with customers and provide friendly, helpful service.

Till / Cashier Skills

• Accurate and efficient operation of a till (cash register).
• Strong track record of maintaining correct till balances with minimal overs or unders.

Sales Floor Standards

• Consistently high standard of work on the sales floor.
• Commitment to maintaining housekeeping and store presentation standards, with a willingness to take initiative when required.

Attendance and Timekeeping

• Good record of attendance and punctuality.

Values, Policies and Procedures

• Consistent application of Ackermans values, policies, and procedures in all work activities.

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JOB PURPOSE:

• We’re looking for an experienced planner to deliver, implement and manage departmental business plans that support the merchandise strategy for our ADULTS business unit.
• Our ideal candidate? An experienced planner with a strong understanding of merchandise products in a value retail business. A self-motivated individual who's passionate about data-driven performance and driving results through numbers. You'll need to bring your high energy level to keep up with the excitement of our retail environment!

KEY RESPONSIBILITIES:

• Delivering and implementing departmental business plans that support the SBU’s merchandise strategy.
• Managing departmental forecasts to achieve agreed departmental growth and profitability as per the Business Plan.
• Preparing and delivering merchandise assortment plans that support the signed-off departmental business strategy.
• Ensuring sufficient inflows to maintaining agreed replenishment service levels to achieve agreed departmental growth and profitability as per the Business Plan.
• Providing accurate and timeous merchandise information to minimise risk and optimise business opportunities.
• Executing and managing project plans to achieve the agreed objectives (if applicable).

QUALIFICATIONS REQUIRED:

• Essential: Grade 12 certificate / Matric

Preferred:

• B. Comm./ B. Science degree in Finance, Accounting, Mathematics, Stats and Business Science OR
• National Diploma majoring in Internal Auditing and Cost and Management Accounting OR
• National Diploma in Financial Information Systems

JOB RELATED KNOWELDGE AND SKILLS REQUIRED:

Knowledge required:

• the retail merchandise cycle with regards to Buying, Planning, Logistics and Stores
• seasonal & non-seasonal replenishments
• the SA retail clothing market, customers and competitors

Skills required:

• Sound commercial thinking & numerical skills
• Analytical thinking & logical problem-solving skills
• Interpersonal and relationship-building skills
• Planning, organising & time management skills.
• Conflict resolution skills
• Resilience, agility, and the ability to maintain high levels of drive and initiative under pressure.
• Collaboration skills, fostering a shared vision, and positively influencing decision-making in a team setting.
• Flexibility to function effectively under pressure and maintain a positive attitude and work performance in diverse circumstances.
• Self-motivation, a sense of responsibility, and pride in one's work.
• Methodical and detail-oriented approach, ensuring accuracy in tasks.
• Effective communication skills across all levels.
• Strong sense of integrity in professional conduct.
• Deadline-oriented mindset.
• Assertiveness in handling tasks and responsibilities

EXPERIENCE REQUIRED:

• A minimum of 3-5 years previous experience in product planning within a relevant retail and/or FMCG environment is essential.
• Replenishment and assortment planning experience
• Prior store planning experience
• Previous store management experience (1 – 2 years)
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems.
• Experience working with the most recent Microsoft software, including Word and Excel, is a prerequisite. Proficiency in advanced Excel usage would be an asset.

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• As a Store Planner, you will be responsible for planning and distributing seasonal and replenishment stock to maximise sales, supporting store performance analysis, visual merchandising, new store setups, and resolving stock-related queries.
• Our ideal candidate is self-motivated and passionate about performance and driven by solutions. You'll need to bring your high energy level to keep up with the excitement of our retail environment!

So, what will you do?

• Ensuring the accurate distribution of seasonal stock to optimise sales.
• Ensuring the optimal distribution of non-seasonal and seasonal replenishment stock to optimise sales.
• Delivering a location plan that allows for the clustering of stores at the required product level.
• Delivering seasonal and non-seasonal replenishment profiles at the required product level.
• Supplying inputs to the Seasonal look for the required visual merchandising.
• Analysing store performance and providing accurate and timeous information in order to optimise business decision making.
• Ensuring new stores are stocked to plan.
• Assisting stores in resolving any queries relating to stock.

What experience & qualifications do you need?

• A minimum of 2-3 years sound experience in store planning within a clothing retail environment is an important requirement.

The following additional experience would be ideal:

• Previous store management experience
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems such as Location Planning, JDA Allocation Planning and/or Just Enough
• Experience in planning high replenishment products and good understanding of cross-dock processes
• A working knowledge of the latest Microsoft packages (Word & Excel) is essential.
• Experience in working at an advanced level in Excel would be a definite advantage.

The following qualification would be ideal:

• Grade 12 Certificate/Matric is essential.
• A National Diploma or Degree in Business/Retail Management or Accounting/Finance would be beneficial.

go to method of application »

Knowledge Skills & Experience

• Excellent customer care and communication skills.
• Accurate and efficient till operating skills with a good track record of overs and unders.
• High standard of work on sales floor in terms of standards.
• Good record of attendance and punctuality.
• Consistent application of Ackermans values, policies and procedures.