VM Manager at adidas Group

Purpose & Overall Relevance for the Organization:

• Contribute to store profitability by:
•  Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising
•  Coordinating team members to provide a leading shopping experience

Key Responsibilities:

•  Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM
•  Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs
•  Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through
•  Be a role model for customer service and meeting or exceeding customers’ expectations
•  Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
•  Lead your team to meet or exceed customer expectations at all times
•  Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
•  Use advanced Category expertise to drive sales and customer loyalty in your assigned area
•  Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training
•  Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines
•  Manage merchandise delivery processing on the same day it arrives
•  Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
•  Execute all applicable loss prevention procedures
•  Maintain a safe and productive shopping and working environment
•  Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance
•  Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation
•  Support’s market Visual Merchandising strategy through coaching and supporting Visual
• Merchandising Champions
•  Complete all applicable training programs and effectively apply the learning on the job
•  Seek coaching and learning opportunities to continually improve your performance

Key Relationships:

•  Customers
•  Peers and Supervisor
•  VM back office, Trade Marketing back office, Retail back office

Knowledge, Skills and Abilities:

•  Ability to use critical thinking and creative ways to solve problems
•  Passion for fashion & sports
•  Organized and detailed oriented
•  Good numeracy, literacy, verbal and written communication skills
•  A good eye for style, coordination and attention to detail
•  Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
•  Strong leadership, interpersonal and communication skills
•  Strong ability to collaborate and influence across different levels and departments
•  Thrives under ambiguity; open to change and act as advocate for the ‘new’
•  Open to feedback; able to keep composure in stressful situations
•  Passion for adidas brand and for sport
•  Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)

 Requisite Education and Experience / Minimum Qualifications:

•  Minimum 3+ years’ work experience in a sports/fashion customer- and commercial- focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
•  Intermediate numeracy and literacy and advanced verbal communication skills