Current Job Openings at adidas Group

JOB PURPOSE
Ensures that overall sales and profitability goals for the store are met by

• providing training to all associates;
• assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives;
• overseeing the daily operation of the store and assuring compliance with adidas Retail policy and procedure.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

•  Supports the Store Manager by implementing and maintaining a staff structure that minimizes payroll expense and increases productivity,
•  Assists the Store Manager by evaluates employees’ performance on a day to day basis
•  Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.  Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas Retail goals.
•  Maintains personnel files to Company standards.
•  Assure adherence to all Company systems and procedures.
•  Maintain confidentiality of adidas Retail operating information.
•  Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
•  Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level.
•  Assure adherence to adidas Retail visual presentation guidelines.
•  Implements the security procedures set forth by adidas Head Office including, but not limited to shrinkage control, and safety inspections.
•  As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
•  Resolves customer complaints.
•  Assists in maintaining inventory levels by communicating with the Store Manager overages and shortages of product.
•  Assists the Store Manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
•  Other duties may be assigned.
• QUALIFICATIONS
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school and 2 years retail experience and/or training; or equivalent combination of education and experience.

 SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

•  Ability to use MS Word, Excel, Outlook, and point of sale systems.
•  Ability to communicate effectively in English, both written and oral.
•  Ability to exercise good judgment and decision making skills.  Excellent verbal and written communication skills.
•  Ability to effectively present to moderate size groups.
•  Ability to attend work in a regular and predictable manner.
•  Knowledge of how to supervise others.

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Purpose & Overall Relevance for the Organization:

• Contribute to store profitability by:
•  Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising
•  Coordinating team members to provide a leading shopping experience

Key Responsibilities:

•  Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM
•  Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs
•  Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through
•  Be a role model for customer service and meeting or exceeding customers’ expectations
•  Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
•  Lead your team to meet or exceed customer expectations at all times
•  Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
•  Use advanced Category expertise to drive sales and customer loyalty in your assigned area
•  Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training
•  Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines
•  Manage merchandise delivery processing on the same day it arrives
•  Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
•  Execute all applicable loss prevention procedures
•  Maintain a safe and productive shopping and working environment
•  Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance
•  Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation
•  Support’s market Visual Merchandising strategy through coaching and supporting Visual
• Merchandising Champions
•  Complete all applicable training programs and effectively apply the learning on the job
•  Seek coaching and learning opportunities to continually improve your performance

Key Relationships:

•  Customers
•  Peers and Supervisor
•  VM back office, Trade Marketing back office, Retail back office

Knowledge, Skills and Abilities:

•  Ability to use critical thinking and creative ways to solve problems
•  Passion for fashion & sports
•  Organized and detailed oriented
•  Good numeracy, literacy, verbal and written communication skills
•  A good eye for style, coordination and attention to detail
•  Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
•  Strong leadership, interpersonal and communication skills
•  Strong ability to collaborate and influence across different levels and departments
•  Thrives under ambiguity; open to change and act as advocate for the ‘new’
•  Open to feedback; able to keep composure in stressful situations
•  Passion for adidas brand and for sport
•  Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)

 Requisite Education and Experience / Minimum Qualifications:

•  Minimum 3+ years’ work experience in a sports/fashion customer- and commercial- focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
•  Intermediate numeracy and literacy and advanced verbal communication skills

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Purpose & Overall Relevance for the Organisation: 

• The purpose of the Category Management team is to develop locally relevant product ranges by category to best meet the needs of the local consumers, profitably.

For this role specifically: 

• Deliver a globally aligned and locally relevant product range for EMS, focusing on delivering the company sales growth aspirations per sales channel 
• Sustainably grow profitability and market share for each category
• Support the seasonal go-to-market (GTM) process to build the optimal product offering, considering the unique local consumer and channel requirements.
• Be the product expert and provide the relevant support for all Marketing GTM plans

Key Responsibilities:  

• Deliver a compelling range/concept selection for EMS by balancing local consumer, global brand and commercial considerations and supporting the overall business strategy of the channels. 
• Lead GTM process to engage channels and customers and collaboratively build the strongest viable product mix.
• Deliver net sales and profitability (GIM) by managing pricing, margin, and the product mix.
• Ownership of product demand forecasting which most accurately reflects the customer and consumer demand in the market.
• Seasonal analysis of marketplace to understand trends, competitor product assortments and pricing.
• Proactively drive cluster range enhancements that meet local needs and reflect differentiation in marketplace where required. Work closely with the HUB BU’s and local-souring apparel team to deliver these.
• Drive the range architecture for the cluster considering range guidance, brand focus and local pricing requirements.
• Monitor and maintain the accuracy of product data available to the business via the pricing matrix.
• Conduct monthly analysis of sell-through performance, sell out, of the relevant categories and make adjustments to the range where necessary.
• Support seasonal Brand Activations by aligning with BA/Omni team on Marketing plans; communication tools; activation tools; and providing sports marketing support to ensure our partners get access to the best of adidas.

Key Relationships:

• Manager Category Management EM South (line manager)
• Director Category Management & Mops EM South
• EMS Cluster Category Management Team.
• Cluster Demand Planning team
• EMS commercial channel Teams (DTC, Ecom, WHS)
• EM BU’s

KPIs:

• Net Sales and GIM%
• Range efficiency targets; range size and efficiency (incl. overlap)
• Market Sales vs Plan

Knowledge, Skills and Abilities:  

• 3-5 years experience in a Merchandising role (buying/range building), Sports/Lifestyle brand/retail preferable
• Experience working in a complex matrix organization
• Elite user of MS Office software; advanced MS Excel skills critical
• Strong presentation/communications and influencing skills
• Strong analytical skills and attention to detail.

Requisite Education and Experience / Minimum Qualifications:

• University degree and/or a minimum of 5+ years equivalent professional experience
• Fluent in English

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Purpose & Overall Relevance for the Organisation:

• To ensure profitable market share and net sales growth within Key Accounts in Market EM South while respecting the image of the adidas Group brands
• To passionately lead the key account function in identifying, developing and implementing strategies for the profitable growth.

Key Responsibilities:

• To develop and implement the overall strategy for the key account portfolio based on global and Market strategies jointly with the Director Key Accounts
• To ensure Net Sales growth by setting clear targets and actions; constant tracking of results; analysis of risks & new business opportunities
• To ensure the Key Account organization is applying available adidas standards and best practices
• Build Strategic Account Plans and Account Marketing Plans and present to Director Key Accounts
• To support negotiation and enforcement of adidas trade terms
• To establish an appropriate organizational framework for the key account organization jointly with the Director Key Accounts
• To measure progress on defined KPIs
• To monitor all reports
• To monitor and report on customers and competitors sell-through and activities, and propose/initiate/take actions
• To provide realistic plans and forecasts on customers performances

Key Relationships:

• Market: Wholesale, Key Accounts, Sales Development, Go To Market Functions, Digital Partner Commerce. Drive Concept to Consumer working relationship.
• Part of the overall cluster commercial structure.
• Cluster: Sales Director, Heads of Key Accounts, Brand, Customer Service, Sales Coordination, Business Development, HR, Planning, Logistics & Finance.

Knowledge, Skills and Abilities:

• Key account manager with proven track record of success
• Strong interpersonal skills (e.g. communication, negotiation)
• Proven methodological skills (e.g. business planning, strategic development)
• Broad and deep functional skills (e.g. Sales, Customer Service, Finance, IT)
• High degree of commercial and business acumen knowledge
• Extensive knowledge of the adidas Group business along with significant industry experience
• Fluent in written and spoken English is a must. Skills and abilities in another language are a benefit

Requisite Education and Experience / Minimum Qualifications:

• Degree in business administration with focus on Sales/Marketing
• Business: minimum 6+ years
• Functional: minimum 3+ years’ experience in sales, ideally in the sporting goods industry
• Cross-functional experience ideally with marketing / sales / finance
• Industry: sporting goods / retail / consumer goods

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Purpose & Overall Relevance for the Organization:

• Drive the consistent execution of Global Wholesale Key Account Strategy, focusing on the Shoe Channel Accounts, Tekkie Town, Footgear, Truworths and Office London
• Build and maintain sustainable long-term growth plans strategies within each key account through partnerships, in conjunction with the Sales Development satellite teams.
• Support with the implementation and monitor the progress of Global Sales projects and initiatives.
• Develop effective collaboration models with the local, Emerging Markets, Key Accounts teams and support them in achieving profitable market share and company goals through best practice sharing, sales system enhancement and process harmonization/ improvement.

Key Responsibilities:

• Local sales responsibility for both of the Key Accounts: circa R450m in sales.
• Work closely with market sales teams to drive commercial success in Key Accounts
• Collaborate with EM & Global functions to get required service level to support growth.
• Ensure clear and fast collaboration to support Key Accounts development within adidas.
• Define required processes to support expansion and operationalize for global/local teams.
• Identify Key Business/Growth Drivers (KBD) of the assigned account and develop projects and activities in partnership with market Key Accounts teams to grow/maximize our business, and to maintain and improve a profitable relationship with the accounts.
• Develop and drive seasonal Exclusive’s opportunity to drive business potential.
• Ensure alignment across CTC and marketplace to drive segmentation and profitability.
• Gather and share best practices across EM and turn it into industry-leading sales tools working closely with the markets and Sales Development; make the Best-in-Class (BIC) Key Accounts tools always available for the markets
• Ensure a constant communication flow about status of Key Accounts tools (e.g. EM KA Reporting, KA Playbook), WHS Key Account Management projects as well as Key Accounts gameplans or support plans to the main stakeholders, ie, market Key Accounts teams, KAM team/leadership
• Own and drive/support the implementation of the high number of Global Sales projects, measure results and lead and steer update development upon market needs and Senior Management feedback in the ever-changing environment (e.g. a new approach of sell out analysis, key account management)
• Provide and demonstrate expertise in key forums as required (e.g. KA meetings, EM meetings, WHS Operations sessions). Be the voice for the account within a balanced marketplace.
• Mentor juniors in the WHS KAM team and act as a team player and collaborate with other project team members
• Monitor analyze and report on the assigned Key Account on a regular basis [Quarterly] to pro-actively manage all business KPIs linked to adidas Global Top Key Accounts
• Create presentations for larger-scale projects and coordinate core team communication, senior management communication and key milestone meetings
• Manage and lead direct report/s

Controlling:

• To measure progress on own KPIs
• To report to all superiors

Key Relationships:

• Market: WHS KA, Sales Development, GTM Functions, Digital Partner Commerce. Drive CTC working relationship.
• Part of the overall cluster commercial structure.
• Cluster: Sales Director, Heads of KA, Brand, Customer Service, Sales Coordination, Business Development, HR, Planning, Logistics & Finance.

Knowledge, Skills and Abilities:

• Sales Manager with proven track record of success
• Strong interpersonal skills (e.g. communication, negotiation)
• Proven methodological skills (e.g. business planning, strategic development)
• Broad and deep functional skills (e.g. Sales, Customer Service, Finance, IT)
• High degree of commercial and business acumen knowledge
• Extensive knowledge of the adidas Group business along with significant industry experience
• Fluent in written and spoken English is a must. Skills and abilities in another language are a benefit

Requisite Education and Experience / Minimum Qualifications:

• Degree in business administration with focus on Sales/Marketing
• Business: minimum 5+ years
• Functional: minimum 2+ years’ experience in sales, ideally in the sporting goods industry
• Leadership: minimum 1+ year in management
• Cross-functional experience ideally with marketing / sales / finance
• Industry: sporting goods / retail / consumer goods