Warehouse & Amp; Logistics Administrator (Brackenfell) at Montego Pet Nutrition

Description

• This role is responsible for monitoring adherence to Distribution Centre processes and procedures to ensure accurate stock holding, while providing vital administrative support to the Warehouse & Logistics Manager. In short: you’ll help keep the wheels turning, the stock balanced, and the operation running like a well-oiled forklift.

What You’ll Be Doing:

Distribution Administration

• Review route planning with Route Planners to ensure optimal vehicle allocation and on-time delivery
• Prioritise warehouse picking loads and issue trip sheets and work instructions
• Support carryover management and communicate driver feedback
• Assist with delivery schedule communication to customers and Sales Consultants
• Arrange accommodation for delivery teams (sleep-outs)
• Maintain accurate administration and filing systems

Returns Administration

• Monitor returns processes, resolve concerns, and escalate where necessary
• Oversee claims administration, including investigations, credit notes (RMAs), collections, and storage
• Confirm damaged stock for disposal with appropriate approvals
• Investigate root causes of claims and implement preventative solutions
• Administer return loads to head office or designated locations

Stock Management

• Communicate out-of-stocks and overstock situations
• Enforce best practices (FEFO, batch control, scanning discipline, stock rotation)
• Conduct spot checks, cycle counts, and assist with full stock counts
• Investigate variances and implement operational improvements
• Support mock recalls and ensure full traceability
• Plan warehouse space utilisation and communicate constraints
• Audit stocktake processes and monitor stock movement discipline
• Reconcile and control CHEP pallets per SLA requirements
• Drive continuous improvement initiatives within the warehouse team

General Administration

• Complete credit card and petty cash reconciliations where required
• Assist with fleet maintenance arrangements when needed
• Compile daily, weekly, and monthly reports
• Support the Warehouse & Logistics Manager with ad hoc tasks and improvement projects

What We Are Looking For:

• Grade 12 (NQF Level 4) is a must
• Diploma in Accounting, Business Administration, or Warehouse Management (NQF Level 6) or equivalent will score you extra points
• Valid Driver’s Licence (Code B)
• Forklift Licence (Counter-Balanced Lift Truck) will score you even more points
• 2–3 years’ stock control and administrative experience, preferably within an FMCG warehouse environment
• Proficiency in MS Office
• Someone with accuracy, attention to detail, an analytical thinker and problem solver
• With knowledge of Stock management principles and procedures, Logistics and warehousing operations, Systems such as TMS, ERP, and CHEP platforms and basic accounting principles