Warehouse Controller at Vector Logistics

Job Purpose

• To oversee the safe receipt, storage, retrieval and timely dispatch of goods for PSD / CSD, thereby meeting customer service levels and reducing costs. 

Strategy Execution

• Work closely with the Warehouse Manager and/or Logistics Manager and the transport management team to ensure the delivery of an integrated supply chain benefit and strategic target achievement.
• Drive the implementation of improvements in PSD / CSD warehouse operations to achieve significant gains in efficiency.
• Ensure the implementation of warehouse best operating practices and standardised procedures / practices throughout the warehouse
• Manage the system for keeping PSD / CSD stock control systems up to date and plan future capacity requirements based on forward planning.

Operations Management

• Control and monitor PSD / CSD inventory levels and replenishment processes.
• Maintain the physical condition of the warehouse(s) by planning and implementing new design layouts in conjunction with the Warehouse Manager / Logistics Manager; inspecting facilities and equipment; issuing work orders for repair and requisitions for replacement.
• Manage PSD / CSD operational requirements by deploying warehouse operational and administrative employees and following up on work results.
• Continuously consider cost reducing strategies over all activities of the warehouse.
• Manage the housekeeping of the warehouse(s) and surrounding area.
• Plan the arrangement of goods within the warehouse and ensure special requirements for certain stock, such as chilled goods or fragile products are met.
• Manage the system of picking, checking and loading to ensure productivity and compliance targets are met.
• Ensures that all tasks, activities and operations that are carried out on the day shift are coordinated with night duties and activities.
• Effectively and in a timely manner communicate with the Logistics Manager and Warehouse Manager regarding any issues, exceptions or problems occurring on the nightshift that warrant their attention.
• Ensure customer orders are filled and placed on trucks in the proper order as described in   the loading procedures.
• Ensure that all orders leaving the warehouse are correctly packed and damage free.
• Manage the execution of the transport plan for PSD / CSD.
• Oversee returns and the document process back into SAP.
• Perform regular system health checks regarding replenishments, transfers, returns not completed.

Warehouse Administration Management

• Oversee the warehouse administration, ensuring that all goods receipting and issuing documents are accurately and promptly processed.
• Monitor the warehouse billing status.
• Ensure computerised administration and automated storage and retrieval systems are accurately maintained.
• Analyse and provide the inventory report, IN/OUT status report, dead stock report, goods age report, consumption report, manpower status report to the Logistics Manager.
• Audit daily labour and billing reports.

Warehouse Maintenance Management

• Oversee the planned and unplanned maintenance of warehouse equipment.
• Customers Service Level Management.
• Resolve issues encountered around damaged or short stock.

Risk Management

• Ensure ISO compliance throughout the warehouse(s), including health and safety and food safety.

Conduct daily health inspections and risk compliance inspections incorporating:

•  forklift inspections
•  lighting inspections
•  reachtruck inspections
•  facility inspections
•  damaged stock.
•  Participate in the risk committee and in HIRA workstudies.
•  Ensure warehouse compliance with all national and provincial legislation and regulations, international SHERQ standards and with company policy.
•  Ensure the safeguarding of warehouse operations and contents by
•  establishing and monitoring security procedures and protocols.

 Team Management

•  Monitor team performance and provide regular performance feedback.
• Coach and support the team where necessary to achieve objectives.
• Lead the team towards meeting the strategy and targets through regular communication and utilisation of the full organisational talent management tool set.
• Address poor performance in individuals and teams in accordance with company policy and the relevant legislation.
• Conduct regular meetings and ensure that records are kept and shared across the team and that action plans agreed to within team meetings are delivered upon.

Qualifications and Experience

• National Diploma in Warehouse/Logistics Management
• Valid Code EB drivers’ licence
• 4 - 6 years’ experience in a warehouse environment, 3 of which in a Supervisory / Team Leader position.