Warehouse Manager - Night Shift at Vector Logistics

Job Purpose

• To oversee the safe receipt, storage, retrieval and timely dispatch of goods during the night, thereby meeting customer service levels and reducing costs.

Key Responsibilities

Strategy Execution:

• Work closely with the Logistics Manager and the transport management team to ensure the delivery of an integrated supply chain benefit and strategic target achievement.
• Drive the implementation of improvements in warehouse operations to achieve significant gains in efficiency.
• Ensure the implementation of warehouse operations and maintenance policies and procedures throughout the hub.
• Manage the system for keeping stock control systems up to date and plan future capacity requirements based on forward planning.

Operations Management:

• Control and monitor inventory levels and replenishment processes.
• Maintain the physical condition of the warehouse(s) by planning and implementing new design layouts in conjunction with the Day Manager; inspecting facilities and equipment; issuing work orders for repair and requisitions for replacement.
• Manage warehouse operational requirements by deploying warehouse operational employees and following up on work results.
• Continuously consider cost reducing strategies over all activities of the warehouse.
• Manage the housekeeping of the warehouse(s).
• Manage the system of picking, checking and loading to ensure productivity and compliance targets are met.
• Ensures that all tasks, activities and operations that are carried out on the night shift are coordinated with day duties and activities.
• Effectively and in a timely manner communicate with the Logistics Manager and Day Warehouse Manager regarding any issues, exceptions or problems occurring on the nightshift that warrant their attention.
• Ensure customer orders are filled and placed on trucks in the proper order as described in the loading procedures.
• Ensure that all orders leaving the warehouse are correctly packed and damage free.
• Manage the execution of the transport plan.
• Perform regular system health checks regarding replenishments, transfers, returns not completed. 

Warehouse Maintenance Management:

• Oversee the planned and unplanned maintenance of warehouse equipment.

Risk Management:

• Ensure ISO compliance throughout the warehouse(s), including health and safety and food safety.
• Conduct daily health inspections and risk compliance inspections incorporating:
• Forklift inspections.
• Lighting inspections.
• Reach truck inspections.
• Facility inspections.
• Damaged stock.
• Participate in the risk committee and in HIRA work studies.
• Ensure warehouse compliance with all national and provincial legislation and regulations, international SHERQ standards and with company policy.
• Ensure the safeguarding of warehouse operations and contents by establishing and monitoring security procedures and protocols.

Team Management:

• Monitor team performance and provide regular performance feedback.
• Coach and support the team where necessary to achieve objectives.
• Lead the team towards meeting the strategy and targets through regular communication and utilisation of the full organisational talent management tool set.
• Address poor performance in individuals and teams in accordance with company policy and the relevant legislation.
• Conduct regular meetings and ensure that records are kept and shared across the team and that action plans agreed to within team meetings are delivered upon.

Key Relationships

Internal:

• Transport team.
• Broader planning team.
• SHEQ, HR and Risk Management
• Finance administration team.

External:

• Customers.
• Transport contractors.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Matric (Grade 12).
• Diploma or degree in Warehouse/Logistics Management.
• Valid Code EB drivers’ licence.
• Minimum 5–8 years’ experience in a warehouse and transport/distribution environment.
• At least 2–3 years in a supervisory or management role within warehouse operations (essential).
• Proven experience managing inbound, outbound and transport functions simultaneously.

Experience working in a high-volume, FMCG or cold chain environment (highly advantageous).
Skills and Competencies

• System skills (SAP MM and BW, MS Office skills prerequisite).
• Strong operational leadership and team management capability.
• Ability to drive performance against KPIs (productivity, service levels, accuracy).
• Strong analytical and problem-solving skills with a focus on cost reduction.
• Effective communication skills across all organisational levels.
• High level of planning, coordination and organisational skills.
• Ability to work under pressure in a fast-paced, deadline-driven environment.