Warehouse Supervisor - Pietermaritzburg at DHL Supply Chain

Role Accountabilities:

• ensuring that KPI’s are met, zero discrepancies, stock loaded and offloaded on time, ensuring productivity and activities are compliant with contractual KPI’s, shrinkage is minimised, MHE’s are allocated, stock integrity on goods received and dispatched.
• by achieving of contractual KPI’s, effective utilisation of labour within budget, daily volumes and resource plans are aligned, verify and ensure daily activities and goals are achieved.
• encourage and reward constructive internal competitiveness to the benefit of the Client
• Compliance with statutory and Company Policies and Procedures: ensure compliance within the Team, Health and Safety, Employment Equity, Labour Relations, Legislative, Environmental issues, monitoring and maintaining a high level of compliance
• ensure appropriate staffing levels, high competence levels in staff, appropriate disciplinary actions are taken, monitor and manage leave trends, manage time keeping schedules, train and develop staff, achieve standards set out by monitoring performance and providing feedback.
• Quality Control
• Delivery of KPI’s
• Effective Leadership and Management of Operational Teams
• Delivery of safe, secure, clean and fair work environment for Team members
• Ensure that housekeeping is at the highest standard
• Team building and morale management
• Ensuring compliance of SOP’s
• Responsible for issues relating to Health & Safety and the environment
• Maximise accuracy, productivity and space utilisation
• Translate, analyse and deliver customer needs through effective operations
• Ensure daily / weekly workload planning and volume forecasting routines are accomplished
• Maintain stock control procedures and continuously review to enable daily reconciliation of theorical and physical stock
• Maintain appropriate information / reporting systems to monitor performance on an ongoing basis
• Active participation in stock counts i.e. Planning, Preparation and Physical counting of stock
• Conduct training and competence assessments for new team members, ensuring that records are kept
• Demonstrate respect without compromising on results
• Management of staff
• Take ownership to deal effectively with queries, requests and complaints
• Give support, share knowledge and skills to other team members
• Adhere to the sites SHEQ rules and best practices
• Ensure that product safety, quality and integrity is not compromised
• Report any persons behaviour that may impact on the safety, quality and integrity of the stored product

Qualifications

• Matric     
• Logistics / Warehouse management / Supply Chain Management Diploma (Desirable)

Skills/Competencies/Experiences

• Ability to communicate effectively with team members      
• Person should have a sound knowledge and understanding of a PC and the inherent controls. Proficiency in Windows, Excel, Word and Power Point.   
• To co-ordinate movement of stock out of site in a manner to maximise profit       
• Product knowledge                                   
• Knowledge of client’s requirements and customer needs    
• Person should have a good understanding of quality as a key value  
• Awareness of importance of security       
• Operational knowledge and understanding of service delivery
• React to customers in a courteous and professional manner and maintain the highest level of integrity      
• 2 – 3  years’ experience of working in Warehousing/Logistics environment
• 2 – 3 years in a Supervisory role