Warehouse Trainer (Blackheath) - Homechoice (Northern Suburbs (Cape)) at HomeChoice Holdings Limited

Description

• homechoice is a leading South African homeware retailer.
• For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The ideal candidate for this role will be responsible for analysing business needs, designing and developing learning programmes and updating existing programmes where needed.
• Furthermore, the candidate will be responsible for facilitating learning programmes (including learnership and management programmes) as well as evaluating the effectiveness post implementation.

What you will love doing in this role

• Analyse the need for learning programmes and materials
• Conduct training needs analysis in consultation with business partners
• Determine desired business outcomes
• Link desired outcomes with employee behavior
• Identify and evaluate competencies
• Determine performance gaps
• Prioritize training needs
• Apply robust training methodology

Design learning programmes and materials

• Taking into account Adult Learning principles
• Design online learning curriculums that incorporate a blended learning methodology
• Consider alternative training methods (on the job, coaching and mentoring, classroom, e-learning)

Develop learning programmes and materials

• Clearly define learning objectives using the SMART model
• Differentiate between learning objectives, e.g. knowledge, skills or attitudes
• Apply the Kolb and / or Honey & Mumford learning cycle methodology

Implement learning programmes and materials

• Facilitate learning programmes in line with best practice
• Accommodate different learning styles
• Motivate and inspire learners by using a variety learning resources
• Facilitate learning in line with policy and best practice in order to achieve learning outcomes.
• Facilitate learnership and team leader development programmes.
• Facilitate learnership and team leader development programmes.
• Coach and mentor learners where applicable
• Facilitate and manage online discussion forums via the LMS

Evaluate learning programmes and materials

• Conduct learning assessment using a variety of assessments types and methods
• Evaluate learning impact using a variety of methods (looking at quantitative & qualitative measures)
• Develop learning assessment tools

Review and update learning programmes and materials

• Review feedback from business partners and update learning programmes to ensure fit for purpose and business requirements
• Customise generic learning material for internal purposes
• Consult regularly with allocated business partners to build and maintain working relationships

Administration

• Co-coordinating & scheduling training interventions (including delegates, venues and resources required)
• Manage attendance registers
• Submit comprehensive monthly report
• Own the administrative duties related to training including scheduling delegates, completing attendance registers and comprehensively reporting on programmes

Requirements

What we will love about you

• Communication & Influence
• Planning & Organizing
• Team Leadership
• Delivering Quality Results

What you'll need to do this role

• Grade 12/NQF 4
• 2+ years working experience in a Warehouse
• 3-5 years of working experience in Learning and Development as a Facilitator
• 2 years working experience in facilitating management and learnership programmes
• Health and Safety Certificate

Behaviours we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun