We are seeking a detail-oriented and organized individual to join our team as a Warranty Clerk. The ideal candidate will be responsible for processing warranty claims and ensuring that all warranty-related issues are resolved in a timely and efficient manner.
This position requires excellent communication skills, the ability to multitask, and a strong attention to detail.
Qualifications:
Matric Certificate (Grade12)
2-3 Years experience in a similar role in the automotive industry
Knowledge of warranty policies and procedures
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Ability to prioritize and multitask in a fast-paced environment
Proficient in Microsoft Office applications
Responsibilities:
Process warranty claims and documentation accurately and efficiently
Communicate with customers and vendors regarding warranty-related issues
Maintain warranty records and documentation
Follow up with customers and vendors to ensure timely resolution of warranty claims
Assist in investigating and resolving warranty disputes
Provide support to the warranty department as needed
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