Website Manager at Sensofinity

REQUIREMENTS:

• Secondary qualification (distinction in first language English)
• Tertiary degree in Commerce, Marketing or relevant fields
• Minimum of 2 years experience
• A proven track record of delivering results, in a fast-paced environment
• Must be able to manage time and work to tight deadlines
• Proficient photoshop skills
• Website management/development (Wix/Shopify/Wordpress)
• SEO and Google Adwords experience
• Versatile, resourceful and able to work on varied tasks simultaneously
• Highly structured thinker with strong attention to detail
• Highly analytical and able to use data to make decisions
• Experience in working with large data sets and technical tools
• Ability to verbalise and visualise outcomes and communicate trends in a clear, concise manner
• ‘Finger on the pulse’ individual, aware and up-to-date with local and international brand and consumer trends
• Proactive problem solver
• Great written and verbal communication skills
• Great organisation skills and attention to detail
• Must be able to multitask (manage multiple creative briefs at one time)
• Work at a dynamic pace with enthusiasm to reach the highest quality and seamlessly deliver on day-to-day requirements
• Remain adaptable and flexible in the face of unfamiliar or changing situations
• Willing to work necessary hours to make this position a success and ability to communicate if outcomes are not being met due to time constraints
• Stay curious and constantly strive to develop your skills and craft
• ​Experience in an e-commerce environment is highly beneficial

JOB SPECIFICATION:
Your specific responsibilities will include:

• Web development experience (Shopify/Wix) to create, manage and update e-commerce platform.
• Create high-quality online product listings from supplied product specs and loading them on different online e-commerce platforms
• Copywriting ability is required to ensure that all copy on all platforms is accurate, professional and attractive for readers
• Proficient photoshop skill is required to improve product image files.
• Use data, including the output of the relevant dashboards and reports, to identify the root cause of quality issues, (eg, slow sales due of negative customer product experience, product listing description problem, other listing media problems) and act on it by fixing the quality issues
• Work with the Product Catalogue Manager to define the data structure for our catalogue information, as well as the key metrics that will be tracked to measure the quality of listings
• Provide project management support to the Product Manager as required,
• Provide support during the development phase of projects in terms of answering relevant queries,
• Work on business specifications for reporting tools to monitor the quality of our product catalogue information, by collaborating closely with various teams
• Make practical recommendations of both technical and non-technical projects that can be implemented to improve catalogue quality
• Perform ongoing technical data analysis to identify the root cause of quality issues
• Perform ad-hoc data analysis tasks
• Translate the findings from analysis into technical specifications for the engineering and other relevant teams
• We are in the consumer electronics space, so being tech-savvy is important.

YOUR TEAM:

• You will report directly to the Product Catalogue Manager
• You will also work closely with platform engineering teams

THE ENVIRONMENT:

• Sensofinity employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of becoming a leading e-commerce company in Africa
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
• We are short on ego and high on output
• We are doers and not only thinkers, it’s all in the execution after all
• We love what we do and what we are creating

WE SEEK TO EMPLOY AN EXTRAORDINARY MIND WHO:

• Is respectful but forthright
• Is an expert at doing, who can not only design but also execute
• Is analytical, able to use data to make decisions
• Is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
• Is passionate about the potential of e-commerce and delivering a world-class customer experience
• Is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• Is business SMART. Able to think about problems from a business perspective using technical and product input;
• Is curious and challenge the status quo
• Is innovative and enjoys iteration
• Is collaborative
• Thinks like an owner of the business
• Is SMART, has INTEGRITY and is HARD WORKING