Wellness Assistant Pretoria at Wellness Warehouse

As One of the TEAM

Our customer experience is always front of mind and is the Why behind what we do. As a Wellness assistant you will be somebody with a natural drive and excitement for selling and a genuine interest in leading a healthy lifestyle. Your contribution to the business will be to bring a caring and sales-orientated approach to your responsibility areas and a willingness to continually learn and collaborate with the rest of the team. 

Direct experience of the individual / Behaviours

Caring

• A genuine ability to express care, patiene and connect with integrity

Sales Orientation

• Natural drive and excitement about selling in the wellness sector

Team Player

• Open to feedback and collaboration with an understanding of the importance of team interdependence

Customer Loyal

• A genuine love of being of service and delighting customers through experience and product

Willingness to Learn

• Open to continuous improvement through knowledge and skill development in the wellness sector

Responsibilities

Your Strategic FOCUS AREAS

Sales

• Assist with POS, contributing to meeting and exceeding sales targets, specialise in all departments through focussed supplier training and prescribed booklist completion

Customer Experience

• Professionalism, house-keeping, store look and feel, know layout of store to direct customers to products

Store Disciplines and Productivity

• Ticketing, effective merchandising as per guidelines

Risk Management

• Stock control - stock counts & product expiry checks

Qualifications and Additional Information

We OFFER

• Competitive, market-related salaries based on skills and experience
• Remuneration based on a ‘cost to company’ model
• Performance incentives
• Team member discounts on in-store and online purchases
• Bonus birthday leave day
• Exceptional training and knowledge aquisition through our in-house Wellness Training Academy
• Exceptional product training with suppliers of our key brands
• Free Wellness Healthy Happenings event access
• Involvement with a community of people who really care about making a difference in the world

We ASK

• Grade 12
• Relevant diploma / short course qualification (Health and wellness modality / Effective selling (retail) / Product specific knowledge)
• Minimum 3 years retail sales experience (2 years industry specific)
• Fully computer literate
• Very good written and verbal communication skills
• Ability and willingness to work weekends and extended retail hours
• Competency Assessment Achieved