In 1992, Ruth E. Siegfried founded the company now called InVision Human Services. From 1992 until 2010, InVision was known as SharpVisions, and in November 2010, we restructured our corporation so that we are now known as InVision Human Services to more accurately reflect the innovative and visionary qualities that permeate our people and our corporate cul...
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The Workshop Assistant will provide support within the Technical/Workshop department, assisting with repairs, maintenance, and general tasks.
This entry-level role offers an opportunity to grow into a full-time Technician position over time. The ideal candidate will be technically skilled, motivated, and eager to develop.
Reports to: After-Sales Technical Manager
Location: Stikland, Cape Town
Schedule: Monday – Fridays, 08:00-16:30
Salary: Market related and commensurate with experience
Responsibilities:
General Assistance
Provide support to technicians with general maintenance and repairs.
Assist with moving, loading, and delivering heavy equipment to clients.
Aid in carrying out basic duties similar to the Technician role, including troubleshooting and maintenance.
Maintain a tidy and organised workshop environment
Repairs, Fault Finding, and Maintenance
Assist with fault diagnosis, troubleshooting, and repairs under supervision.
Support on-site repairs, maintenance, and installations, as directed by senior technicians.
Collaborate with technicians to manage equipment inspections, servicing, and repairs.
Support technicians in prioritizing and managing repair tasks and client service logs
Administrative and Logistical Support
Assist in the management of spare parts, inventory, and tools.
Help in documenting service calls, repairs, and maintenance logs.
Support the ordering of spare parts and materials required for repairs.
Assist in maintaining the repair-status reports, invoicing, and other administrative tasks under technician guidance
Customer Interaction and Team Collaboration
Communicate customer concerns effectively to senior technicians.
Maintain clear communication with clients regarding repair statuses and equipment servicing.
Work collaboratively with team members, technicians, and business owners to ensure high-quality service delivery
Competencies:
Technically oriented
Excellent problem solving / fault finding skills
Excellent communication skills (verbal and written)
Excellent attention to detail
Professionalism
Willingness to learn
Minimum requirements:
N3 in Electrical Engineering/Refrigeration /HVAC would be advantageous. .
Currently studying towards an N6 qualification in Electrical Engineering or equivalent.
6 months to 1 year of maintenance and/or practical technical experience, preferably in commercial refrigeration and HVAC.
Experience with food service and catering equipment is advantageous.
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