Jobs at The South African Revenue Service (SARS)

Job Purpose

• To enforce the collection of debt cases, escalated debt and/or escalated outstanding returns cases in order to ensure compliance to various tax types.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Taxation/Accounting AND 2-3 years’ in Debt Management/Collections experience in various tax types of environments, of which 1-2 years at knowledge worker level.

Alternate #

• Senior Certificate (NQF 4) AND 5 years’ in Debt Management/Collections expereince in various tax types of environments, of which 1-2 years at knowledge worker level.

Minimum Functional Requirements

• Tax legislation, Legal aspects of collections (Sequestrations, Liquidations, etc), In-depth Analysis of Financial Statements (including ratio analysis and interpretation), Accounting, Negotiation, Risk Management, Companies Act.

Job Outputs

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Use practical and applied knowledge and situational judgement to arrive at decisions.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Conduct pre-assessment profile of the taxpayer including related /connected parties/linked entities and determine any risks to SARS
• Determine the collectability of debt, evaluate whether there is risk of dissipation of assets, determine whether taxpayer intends to dispute and recommend whether preservation order and/or caveats should be considered.
• Complete a referral for suspicious activity RSN/STO and follow up with relevant stakeholders.
• Compile collection input report to cases to be presented to the Large Assessments Committees/National Appeals Committees.
• Execute all necessary legal enforcement collection actions within the framework of TAA and Companies Act for all tax types as selected.
• Profile, Analyse, Prepare and present a submission for Suspension of Obligation to Pay/Write-Off to relevant Debt Committee and capture the outcome.
• Analyse, Negotiate, Prepare and Present the requests for a deferral of payment/compromise settlement from the taxpayer to the relevant Debt Committee and notify the taxpayer of the outcome.
• Monitor payments against the deferral/ compromise agreement and secure updates to the journals and closure of case file upon payment in full.
• Conduct physical verification and evaluation of moveable and immovable assets
• Receive and process a motivation in favour or against the business rescue plans and present the case to the relevant committee for approval or refer for Specialisation.
• Monitor legislation compliance throughout the Business Rescue processes and ensure payments received.
• Collate all the necessary documentation for applications for liquidation /sequestration and upload for case coding and refer where necessary for Specialisation.
• Attend all internal and external stakeholder meetings including creditors meetings, attend court proceedings, Tax enquiry etc.
• Reduce the debt book through adjustment and Write-Offs as approved by the relevant Committee.
• Analyse liquidations plans/Sequestrations applications/Business Rescue plans/Trusts/other creditors that can be held liable for the debt and make motivation for further enforcement action.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Honesty and Integrity
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Organisational Awareness
• Trust
• Respect
• Attention to Detail
• Commitment to Continuous Learning
• Expertise in Context

Technical competencies

• Debt Management
• Execute, Implement, and Follow-Through
• Negotiating Skills
• Reporting
• Functional Policies and Procedures
• Risk and Compliance
• Risk Awareness
• Risk Knowledge
• Efficiency improvement
• Legal Compliance
• Standard Operating Procedures Compliance
• Business Knowledge
• Tax Knowledge 
• Data Collection and Analysis

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Job Purpose

• To formulate tactical strategy and associated delivery plans related to a single practice area, by leading and managing an audit team for Transfer Pricing to ensure effectiveness of audit operations across multi tax types, ensuring practice integration and operational implementation through the achievement of Audit objectives.

Education and Experience

Minimum Qualification & Experience Required 

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 8-10 years' Transfer Pricing Audit experience in the industry of which 3-4 years at junior management level

or

• Senior Certificate (NQF 4) AND 15 years Transfer Pricing audit experience in the industry of which 3-4 years at junior management level

Minimum Functional Requirements

• 8-10 years' experience in the Transfer Pricing audit experience of which 3-4 years at junior management level OR Senior Certificate (NQF 4) AND 15 years related experience.

Job Outputs:

Process

• Enforce compliance management through adherence to technical standards and all relevant legal and SARS requirements.
• Manage significant cases, minimise the risks identified and assist in the development of tax and customs legislation where required.
• Own end-to-end audits conducted, including finalisation of objections and appeals.
• Accompany auditors in interaction and engagement with the taxpayers, where required.
• Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organization and treasury.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.

Finance

• Manage effective cost control of the core processes in line with targeted savings.
• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Drive service delivery goals and standards in support of business unit objectives.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.

Behavioural competencies

• Fairness and Transparency
• Accountability
• Honesty and Integrity 
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Developing Others
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Building Sustainability
• Accurate Understanding

Technical competencies

• IT Strategy and Planning
• Functional Policies and Procedures
• Managerial Budgeting
• Tax Knowledge (especially Transfer Pricing)
• Operational Audit
• Tax Compliance Auditing
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen