Consolidating
HeroTel is consolidating the WISP market in order to provide fast internet to the entire South Africa at affordable prices.
Partnering
By partnering WISP’s and working together we can bring premium Internet to all South Africans at a much faster rate than currently provided.
He... read morelping
Through helping the WISP we can help the customer. We provide a personalised user experience with local call centres and immediate personal response. No more computer voices on national call centres or waiting 2 weeks for service.
PURPOSE OF THE ROLE:
The office assistant is responsible for administrative, organisational and clerical support to ensure the smooth functioning of the office as well as operations associated w
Key Performance Areas would include, but are not limited to:
General:
Follow set SOP’s and procedures.
Work closely with a Team Leader and Scheduler.
Maintaining project and safety
Key Performance Areas would include, but are not limited to:
Receive stock from suppliers via courier, direct delivery, self.
Check stock, book into stock system, labelling barcoding etc.
So
Key Performance Areas would include, but are not limited to:
Responsible for the national IP Core network.
Run the IP Core network with 99.99% uptime.
Responsible for the national transmissi
Key Performance Areas would include, but are not limited to:
Escalation to Network Engineers Tier 4 as required.
Responsible to monitor and troubleshoot all systems and/or escalate to the rele
Key Performance Areas would include, but are not limited to:
Maintain office policies and procedures (HR related activities such as loading approved leave on Sage).
Maintain contact lists.
B
Key Performance Areas would include, but are not limited to:
Manage the RFC deployment and compliance.
Manage capacity planning.
Implement and administrate any required change management.
Key Performance Areas would include, but are not limited to:
Supply FTTH allocations to Installers.
Escalate any FTTH allocation issues and follow up until resolved.
Maintain all FTTH alloca
Key Performance Areas would include, but are not limited to:
Assist in the construction, installation and maintenance of communications tower, fibre networks and support structure.
Meet projec
Key Performance Areas would include, but are not limited to:
General:
Follow set SOP’s and procedures.
Work closely with a Team Leader and Scheduler.
Maintaining project and safety
Key Performance Areas would include, but are not limited to:
General:
Follow set SOP’s and procedures.
Work closely with a Team Leader and Scheduler.
Maintaining project and safety
PURPOSE OF THE ROLE:
The Technical Assistant’s main duty will be assisting with installations, troubleshooting, and maintaining all fibre optic and wireless systems.
Key Performance Areas
PURPOSE OF THE ROLE:
Cleaners perform a wide range of duties to keep a business tidy. They are also responsible for performing routine inspections to ensure that common areas, like restrooms are sa
PURPOSE OF THE ROLE:
The Receptionist is responsible for providing a friendly, welcoming and efficient service to all internal and external customers, in line with the company’s vision and va
PURPOSE OF THE ROLE:
The Area Manager is responsible for one or many geographical locations representing the Company in the community and promoting the brand. They will be expected to drive s
Key Performance Areas would include, but are not limited to:
Professionally answering and routing incoming telephone calls.
Welcoming, greeting and directing customers and visitors appropriate
Key Performance Areas would include, but are not limited to:
First contact and first call customer support:
Offer first call resolution support to customers via telephone, WhatsApp, Webchat,
Key Performance Areas would include, but are not limited to:
Maintain office policies and procedures (HR related activities such as loading approved leave on Sage).
Maintain contact lists.
B
