Marriott International, Inc. is a leading global lodging company with more than 6,000 properties in 122 countries and territories, reporting revenues of more than $17 billion in fiscal year 2016. Founded by J. Willard and Alice Marriott and guided by family leadership for nearly 90 years, the compan... read morey is headquartered outside of Washington, D.C. in Bethesda, Maryland.
Since 1927, Marriott has been known for a culture that puts people first. We are growing globally-and opening up a world of experiences and opportunities for people from all walks of life.
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Guest Relations
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (enter brand specific programs) to resolve issues, deli
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure unif
Education and Experience
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
2-year degree from an accredited university
CRITICAL TASKS
RESERVATION SERVICES
Accommodate and document special requests in an accurate and efficient manner.
Verify all reservation information with callers to ensure accuracy.
Assi
Guest Relations
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (enter brand specific programs) to resolve issues, deli
POSITION SUMMARY
Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment.
Calibrate all controls, gauges, meters, etc.
Identify,
CANDIDATE PROFILE
Education and Experience
High school diploma/ Grade 12 /Matric a Requirement or GED; 4 years experience in the guest services, front desk, housekeeping, or related pro
Required Experience & Qualifications:
A Culinary Qualification preferred
2 – 3 years’ experience in similar position within a 5-star hotel kitchen environment
Com
JOB SUMMARY
During the Orientation year, Hospitality Management Trainees work in all the different departments of the hotel and Professional Cookery Trainees work in all the different sections that
Function
Reporting directly to the Guest Services Duty Management, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurize
POSITION SUMMARY
Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues.
Perform preventive maintenance on tools and kitchen
Our Utility Cleaners play an important role in support of a number of vital hotel functions.
At our hotels these associates may work across departments (e.g., kitchen, food and beverage, l
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Identify guest reservation needs and determine appropriate room type.
Verify availabili
Prepare ingredients for cooking, including portioning, chopping, and storing food.
Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients.
Prepare and cook f
CRITICAL TASKS
Guest Relations
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build
Specific areas of responsibility include:
Analysis & Reporting
Data Analysis MRDW / ATR / SFA / Vision / Client Reports as required
MI Sales Goals Uploading and running monthly
JOB SUMMARY
Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-se
JOB SUMMARY
Responsible for successfully executing all engineering/maintenance and housekeeping related tasks. Conducts maintenance of the building, grounds and physical plant, cleanliness of