At Nexio, we enable our clients to modernise their environments and adopt new technologies. We help them to solve their legacy problems and pave the way for their future digital success.
ROLE PURPOSE
The NOC Specialist Transmission Assurance role is responsible for providing a NOC function within the Transmission Service Assurance space and support operations for global EBU cust
Job Description
Senior Account Manager
The Senior Account Manager is responsible for driving revenue and gross profit growth by acquiring new business and managing key customer relationsh
ROLE PURPOSE
The Incident Manager is responsible for managing the process to restore normal service operation as quickly as possible to minimize the impact on business operations. This includes
ROLE PURPOSE
The Analyst gathers feedback from customers regarding the customer’s satisfaction with the service support provided by the VB CSOC. This feedback is gathered by conducting an
ROLE PURPOSE
The Transmission Assurance role is responsible for providing a function within the Transmission Service Assurance space and support operations for global EBU customers. This entails
ROLE PURPOSE
To provide high-level, high-quality assurance role to Vodacom Business cooperate clients, in the Customer Services Operations Centre (CSOC) Resolver Team 2.
ROLE ACCOUNTABILITI
Job Description
The key function of the role is to provide leadership, direction and resource stewardship to a team of senior account managers to drive sales revenue and margin goal attainment a
ROLE PURPOSE
The successful candidate will be responsible for designing schedules, assessing risks, monitoring staff and sub-contractors, budgeting, and tracking project progress. Leading an ope
Role purpose:
Perform assurance on the transmission network and standby duties.
Assisting to resolve P1 to P4 failures by engaging with high level support and ATNE to correct these failures as
ROLE REQUIREMENT
Generate and compile monthly performance reports according to Clients' standards and templates on a weekly, monthly and quarterly basis
Perform detailed investigations for
ROLE PURPOSE
The Service Manager is accountable to the Manager: Service Management and performs the day-to-day operational and managerial tasks demanded by the process activities.
In genera
ROLE REQUIREMENTS
Junior level within a major Function for a business unit.
No direct impact on business performance
Junior role no leadership skills
Assume responsibility for the follo
ROLE REQUIREMENT
Health and safety system implementation.
Positive impact in facilitating on project and workplace compliance
Minimum leadership requirements
Assume responsibility for t
ROLE REQUIREMENT
Process Analysis: Conduct a thorough analysis of existing business processes to identify opportunities for automation.
Requirements Gathering: Work closely with stak
ROLE PURPOSE
The Senior Account Manager (SAM) will facilitate growth in the contribution to Revenue and Gross Profit of Nexio by chiefly developing new business and then managing customer engage
Overview
A Level 1 – Technical Assistant will receive training/mentorship within our Network Management Centre (Telecommunications) that currently deals with Event & Fault Management a
Key Responsibilities:
Manage Service Delivery: Oversee the delivery of services to clients, ensuring they meet agreed service level agreements (SLAs) and operational level agreements (OLAs).
C
ROLE AND RESPONSIBILITIES:
A Technical Assistant is responsible for the following:
Monitoring of Radio elements 3G/ LTE /4G performance issues.
Monitoring of Call performance and media gate
