At Nexio, we enable our clients to modernise their environments and adopt new technologies. We help them to solve their legacy problems and pave the way for their future digital success.
OVERVIEW
Our client requires technical operator to work within a fault management environment, providing a monitoring and incident management service for Financial and Digital Lifestyle Services
ROLE PURPOSE
This person is responsible for the 1st line support and Installation of VodaWorld IT infrastructure. In the Lan environment the person must have the ability to fault find and
Role Purpose
To provide high-level, high-quality assurance role to Vodacom Business cooperate clients, in the Customer Services Operations Centre (CSOC) Resolver Team 2.
Key Responsibilitie
ROLE PURPOSE
The Service Desk Agent (is the first point of contact for Vodacom\Nexio users and customers in request of support via Telephone/email or Automation.
While providing the high
ROLE RESPONSIBILITIES
The key function of the role is to drive sales revenue and margin, and execution thereof in the defined vertical segment through putting in place a clear and cons
The successful candidate would manage and be accountable for the delivery, management and facilitation of the said project from implementation to implementation.
ROLE REQUIREMENT
Primari
ROLE PURPOSE
The Account Manager facilitate growth in the contribution to Revenue and Gross Profit of Nexio by chiefly developing new business and then managing customer engagements at all level
ROLE PURPOSE
As part of the Customer-facing Nexio Cyber Security team, the Security Specialist will be responsible for the Security Operations as per the agreed Statement of Work for Managed Sec
ROLE REQUIREMENT
To increase security threat detection capability and defence effectiveness in the Security Assessment Team, and SOC Team in their engagements with customers.
Provides support
The Operations Manager is responsible for the following:
Ensuring that the team is managing and coordinating all client incidents, events, tasks and work orders for division, ownership.
Implem
ROLE PURPOSE
Responsible for the 2nd line Linux system administration support at customer site.
Administer the Linux environment, deliver new infrastructure in support of initiatives, projects
ROLE RESPONSIBILITIES
To ensure a safe workplace environment without risk to health. Ensure that all Health & Safety policies, procedures, rules and regulations are adhered to and are regula
Role responsibilities and key focus areas:
To undertake all Broadband Support related activities in support of the Broadband Products.
To undertake quality assurance (QA) and control checks du
ROLE PURPOSE
This person is responsible for the 1st and 2nd line support and installation of Network switches, Routers, Hosted IP Telephony systems and other CPE equipment at the customer site.
ROLE PURPOSE
Cloud Services intermediate engineers are responsible for providing support to their customers within the region and outside of the base of operation. This support can be remo
ROLE PURPOSE
This person is responsible for the 1st line support and troubleshooting all calls logged for VOIP support through the Vodacom Customer operations services Centre (CSOC). The individ
Role Purpose
The role of the Technical Officer (TO) in the Vodacom Business Technical Service Desk and Assurance Team is to provide technical support and incident management to Vodacom Business
The role will be reporting directly to the Order Management Team Lead with a dotted line to the Quality Team Lead. The main function of this role is to process fixed complex products canc
