At Nexio, we enable our clients to modernise their environments and adopt new technologies. We help them to solve their legacy problems and pave the way for their future digital success.
ROLE PURPOSE
This person is responsible for the 1st line support and troubleshooting all calls logged for VOIP support through the Vodacom Customer operations services Centre (CSOC). The individ
Role Purpose
The role of the Technical Officer (TO) in the Vodacom Business Technical Service Desk and Assurance Team is to provide technical support and incident management to Vodacom Business
The role will be reporting directly to the Order Management Team Lead with a dotted line to the Quality Team Lead. The main function of this role is to process fixed complex products canc
The Billing Role is a key business delivery function as it is responsible for the billing processing, maintenance and integrity of the billing information on the system, as well as generation of ac
ROLE PURPOSE
Backup and Restore: Senior engineers are responsible for providing support to their customers within the region and outside of the base of operation. This support can be remot
The Data and Configuration Analyst is responsible for providing administrative and technical insights from data, applications and systems. The role also requires the resolution and input of all user a
ROLE PURPOSE
A vacancy exist for a Billing Specialist for our Vodacom CAPE TOWN Client. The Billing Role is a key business delivery Function as it is responsible for the billing processing, main
OVERVIEW
Our client requires technical dispatch operator to work within a fault management environment, providing a task and coordination management service.
ROLE AND RESPONSI
ROLE PURPOSE
The Service desk Engineer L2 is the first point of contact for Vodacom\Nexio users and customers in request of support via Telephone/email or Automation.
While providing the highe
ROLE PURPOSE
A Junior Back-up Engineer is responsible for the technical support and administration of the Veritas NetBackup and DELLEMC Networker environments, from implementation, maintenance,
ROLE PURPOSE
This person is responsible for the 1st and 2nd line support and installation of Network switches, Routers, Hosted IP Telephony systems and other CPE equipment at the customer site.
Overview
Our client requires technical assistants to work within a 24/7 Fault Management Environment dealing with monitoring of RAN Active – Element alarming as well as RAN Environmental a
ROLE PURPOSE
This person will support Nexio production Infrastructure and VIP Desktop Support.
The person needs to resolve any incidences, conduct preventative maintenance, do regular system h
ROLE PURPOSE
Cloud Services intermediate engineers are responsible for providing support to their customers within the region and outside of the base of operation. This support can be remotel
OVERVIEW
Our client requires technical operator to work within a fault management environment, providing a monitoring and incident management service.
ROLE AND RESPONSIBILITIE
ROLE PURPOSE
This person will support Nexio production Infrastructure and VIP Desktop Support.
The person needs to resolve any incidences, conduct preventative maintenance, do regular system healt
ROLE REQUIREMENT
Provide solution and product specific consultation and support
Configuration and setup of Networking devices to be deployed in Customer Networks. Support of this networking eq
ROLE PURPOSE
The incumbent of this position will assist and support the payroll manager to ensure on-time and accurate running of the payroll system, maintaining data integrity, information secu
