Postbank is a bank by South Africans for South Africans and like all the other renowned commercial banks in the South African market, Postbank is all about serving the South African citizens and creating lasting value. The Bank’s core function is to provide cost-effective financial services to So... read moreuth Africans. It views itself as a banking and financial services provider that is orientated on the needs of the South African people and protecting their funds.
MANDATE
Postbank’s mandate of financial inclusion entails provision of the following services to all South African citizens:
Grow savings
Improve welfare
Create a safe transacting environment; and
Improve financial literacy
Purpose of the Job
Manage the performance of a team of Inbound call centre agents Job Responsibilities
Drive performance of a team of call centre agents ensuring adherence to key performance a
Job Responsibilities
Develop, test, and implement ABAP programs and enhancements to meet business needs.
Work closely with project managers, business analysts, and end-users to understand and
Job Responsibilities
Understanding Business Requirements: Analysing business needs and translating them into functional and technical requirements for SAP FICO.
SAP FICO Implementation and Con
Purpose of the Job:
Manage the performance of a team of Inbound call centre agents. This position is reporting to Manager: Inbound Call Centre.
Job Responsibilities:
Drive performance
Job Responsibilities
Strategic Alignment
Support the Board in setting the strategic direction by providing relevant information and ensuring a set timeline for strategic setting and review in
Job Responsibilities
Ensure delivery of artefacts such as business requirements specifications and/or functional specifications that meet the agreed customer objectives and within agreed timelin
Job Responsibilities
Preparation of GEFU and journals to balance clients accounts and GL accounts, confirm upload thereof and report outstanding files
Comparison between systems to verify/iden
Job Responsibilities
Provide guidance and support the responsibility area on Human Resource best practice ensuring proactive delivery of HR initiatives, activities in line with business processe
Job Responsibilities
Strategic Alignment
Develop risk management strategies for the bank and ensuring alignment with the overall strategy
Assist the Board in formulating the bank’s ri
Purpose of the Job
To assist the Head of Compliance in execution of the compliance duties and to proactively safeguard the Bank against any compliance risk by ensuring compliance with legislatio
Purpose of the Job
The Manager of IT Infrastructure is responsible for overseeing the bank’s IT infrastructure, ensuring the stability, security, and scalability of the bank's IT syste
Job Responsibilities
Ensure delivery of artefacts such as business requirements specifications and/or functional specifications that meet the agreed customer objectives and within agreed timelin
Job Responsibilities
Must be able to handle all many inbound and outbound calls through the various communication channels
Omni channel support via telephone, email, fax, social networks, web
Job Responsibilities
System Architecture: Design and maintain retail banking system architectures, ensuring scalability and reliability.
Requirements Gathering: Collaborate with stakeholders t
Job Responsibilities
Information Security Strategy: Develop and implement comprehensive information security strategies and programs to protect Postbank's information assets.
Risk Manageme
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