Address15 Hathorn House, 27 Hathorn Avenue Maryvale 2192, Johannesburg, South Africa
About Smollan
Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consist... read moreent excellence in operational execution to retailers and manufacturers for three generations. Smollan delivers growth by acting as an extension of our clients’ brands by: - Ensuring perfect representation on shelf through outsourced sales forces, and in-store merchandising, stock management and promotional implementation; - Engaging shoppers to create an experience that delivers on the client’s brand promise; and - Providing actionable insights into the trade through Smollan’s technology offering of category management, dashboard reporting and a custom mobility platform. From a traditional sales agency, founded in South Africa in 1931, Smollan has grown into an international retail solutions company with over 50,000 employees. CEO, David Smollan says, "Companies should think of us as an execution engine for some of the below-the-line ideas they might have. We link up the marketing discipline and the sales discipline in a more horizontal way.”
Description
Metropolitan area. The consultant will be responsible for handling inbound and outbound calls, providing exceptional customer service, addressing client queries and facilitating sale
Description
This is a contract role for a call centre sales and service consultant based in the Johannesburg Metropolitan area. The consultant will be responsible for handling inbound and outbou
Description
The team leader will not require deep technical expertise, basic cybersecurity knowledge would be advantageous. This includes:
General understanding of common cybersecurity threats
Description
Shelf health
Effective implementation of promotions
Drive sell out
Effective administration
Customer service and satisfaction
Effective self -management
Re
Description
Shelf health
Effective implementation of promotions
Drive sell out
Effective administration
Customer service and satisfaction
Effective self -management
Re
Description
Reports to: Regional RTM Manager
Direct Reports: Sales Representative
Minimum Qualifications: Diploma in Business Administration, Marketing, or related field/NQF Level 6 qualifi
KEY RESPONSIBILITIES:
Store Placement & Coverage:
Be placed in stores according to the Unilever Health & Beauty retail footprint and current structure, ensuring optimal coverage, bran
Description
Control Expenses
Pro-Active Operational Excellence
People Management
Stakeholder Engagement
Achieve POP Objectives
Achievement of Targets
Business Insights and Exec
Description
Pro-Active Operational Excellence
Business Insights and Execution
Teamwork and Self-Management
Stakeholder Engagement
People Management
Manage Promotional Activity
Achiev
Description
Manage Promotional Activity
Pro-Active Operational Excellence
Teamwork and Self-Management
People Management
Efficient Achievement of Targets
Monitor New Innovations
Analysis and Reporting
Own and manage operational data flows across call cycles, workforce scheduling, store visits, and retail execution KPIs.
Develop, maintain, and validate&
Description
Customer Satisfaction and Service|
In-store Sales and Marketing|
Administration|
Requirements
2-3 years’ experience in Sales||Essential / Minimum|0-5 years|
Mi
Description
Pro-Active Operational Excellence|
Business Insights and Execution|
Teamwork and Self-Management|
Stakeholder Engagement|
People Management|
Manage Promotional Activity|
Description
Drive Actions to Completion |
Operational Excellence and Client Satisfaction |
Value and Cost saving|
Analysis and Reporting |
Requirements
4-5 Years’ experien
